Bought this last week and received it yesterday. Loved it as soon as I opened the box and then I noticed the right corner came with a fairly large dent and the latch was out on crooked. Still shuts but seriously for this price, pay attention to detail when making them and maybe pack them a little better. I’m not the only one with this problem I’ve read.
i like the water plug it was easy cleanup. looks better than those ugly yetis. don’t work as good but why would i need ice for 4+ days i’m not living on the beach. 10/10 plan to have this til i turn 40+.
The side of the cooler had an ugly dent on it, possibly from shipping and also the glue or adhesive used to attach the plastic inside to the metal frame is visible and it does not look professionally made. Also the gap between the plastic and the metal is not even and it is minor but it is an eye sore for me. Other than that I like the look of it.
Response from igloocoolers.comBy MG, Customer Service, August 18, 2021
Oh no! We're so sorry to hear that. That is not the quality you should expect from us and we'd love the chance to make it right. A member of our customer service team will be reaching out shortly! We look forward to assisting you.
This cooler came at a perfect time. We have been experiencing a heat wave unprecedented in our state for over 120 years: temps up to over 112 degrees (and this is the Pacific Northwest!). The cooler arrived the day before I was having a sprinkler system installed in my yard. Knowing the crew would be battling 95+ temperatures, I bought a case of water, sports drinks and ice and put my new Igloo cooler in the only shade I had. The men were so grateful and at the end of the day the cooler was empty. Perfect!