Customer Reviews for Greenworks - 80V (850 CFM) Dual Port Backpack Blower with (2) 5 Ah Batteries, DP Rapid Charger - Green
Customer Rating
1
charger problem
on November 5, 2022
Posted by: JOHN1234$$$$
from PGH PA.
Gender:Male
ordered the 80v 730cfm jet blower and the charger doesn't do a thing called customer care was told was told they will send another in 7 to 12 days very disappointed so far in this product
Pros: Effective
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 7, 2022
Hello JOHN1234$$$$,
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Care team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com
[This review was collected as part of a promotion.] Blower works great, yet another great 80Volt tool.
Pros: Convenient, Easy to Use, Effective, Powerful
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
No good was hoping it was as good as the kobalt
on October 25, 2022
Posted by: Anonymous
from Nashville Tennessee
Gender:Male
House took my Kobalt and insurance company had this one shipped to me. Have not been able to use it one time battery will not charge
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, October 27, 2022
Hello Ric Herod,
Thank you for your review. We are sorry to hear about the experience you have encountered with this product. Here are a few troubleshooting suggestions to check out. 1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged. 2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated. 3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction. Should you continue to experience a problem with the battery and charger, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com