Tool is useless. Cuts out from overheating in less than 10 min. The battery too overheats and drains significantly in 10 min. The tool revs down a lot after a few min of usage. The battery won’t charge for hours due to overheat. I contacted green works and explained this lack of performance hoping it’s my particular angle grinder that’s not working. But greenworks never responded, so I’m stuck with a useless tool. Project: stripping deck paint using diamabrush deck tool wheel. Can’t even complete one board before the grinder cuts out.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, October 18, 2021
Hello DoxDoxter,
We are sorry to hear about your recent experience with us. We can see you have been in touch with our team, and it is unfortunate that this process has made you lose confidence in us. One of our team members will be contacting you soon, please keep an eye out for an email from us shortly so that we can further support you. If you have not yet heard back from us, please check your junk or spam folder our response may have landed there.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Nice tool but
on March 2, 2022
Posted by: tool720
from KY
Gender:Male
I bought this about a month ago and like the tool , but , I can't charge the 24 v battery because they are out of stock.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Better than the competition!
on May 23, 2022
Posted by: Nannypops
from Troy, NY
Gender:Male
I bought these tools so I could get extra batteries and I use them all the time! They hardly ever need a charge and they are lighter than my DeWalts!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
This grinder was dead on arrival. Had to request replacement. This is the second 24 volt tool that has been delivered dead. My other tool was the reciprocating saw.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 31, 2022
Hello PJ Picone,
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks customer care, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome!
on June 25, 2022
Posted by: HolisticPower
This saw is so versatile and the cordless function increases ease of use. Great power and durability with high quality blades.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Features
on September 21, 2024
Posted by: DJV1
from Baton Rouge LA
Gender:Male
[This review was collected as part of a promotion.] I bought this last week and look forward to its use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great power
on January 11, 2025
Posted by: Saswat
from Atlanta
Gender:Male
[This review was collected as part of a promotion.] I bought this 3 weeks back and it is working perfectly fine.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com