Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,595
4 Stars
314
3 Stars
59
2 Stars
34
1 Star
98
93%of customers recommend this product.
(
1,622 out of
1,750)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
5
Great mower!
on May 2, 2025
Posted by: BillCh
from Washington DC
Gender:Male
[This review was collected as part of a promotion.] I just bought this mower and am very happy with it. Cuts the grass very clean, the self-propelled feature works well, and the light is bright enough to cut at night. And the mower is so quiet it doesn't bother the neighbors.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
**Disappointed with the Lack of Speed & Self-Propelled Performance**
on May 1, 2025
Posted by: South
from Lambertville,Mi
Gender:Male
I had high hopes for my Greenworks lawn mower, but unfortunately, it has fallen short of expectations. The biggest issue I’ve encountered is the **lack of speed**—it moves far too slowly, making mowing the lawn a frustratingly sluggish process. I was particularly excited about the **self-propelled feature**, but it hardly engages properly. Instead of smoothly assisting with the workload, I find myself constantly struggling to get it moving at a reasonable pace.
For a brand that prides itself on innovation and efficiency, I expected better performance. I’ve tried troubleshooting, but the results remain unimpressive. If you’re looking for a mower that is truly self-propelled and moves at a decent speed, I’d recommend exploring other options.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 1, 2025
Hello South.
Thank you for sharing your insights and taking the time to discuss your experience. Greenworks Smart Cut technology automatically adjusts the power output based on grass conditions to maintain a consistent, high-quality cut. It does this by monitoring factors like grass density, height, and terrain, and then dynamically adjusting the blade speed and power delivery to the motor. This ensures the mower does not bog down in thick grass or overwork on thinner areas, providing a consistent and efficient cut. The self-propelled drive is engaged by levers on the handles, and the speed is controlled by a switch. The turbo mode increases 3000 RPM which helps the mower cut through thicker or longer grass more effectively. We have included a video for your reference that may assist you if you experience any challenges. It offers a step-by-step guide to show how to use the self-propelled feature. Please find it here (https://youtu.be/NUN1HvDgwrY?t=243). If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for sharing your insights and taking the time to discuss your experience. Greenworks Smart Cut technology automatically adjusts the power output based on grass conditions to maintain a consistent, high-quality cut. It does this by monitoring factors like grass density, height, and terrain, and then dynamically adjusting the blade speed and power delivery to the motor. This ensures the mower does not bog down in thick grass or overwork on thinner areas, providing a consistent and efficient cut. The self-propelled drive is engaged by levers on the handles, and the speed is controlled by a switch. The turbo mode increases 3000 RPM which helps the mower cut through thicker or longer grass more effectively. We have included a video for your reference that may assist you if you experience any challenges. It offers a step-by-step guide to show how to use the self-propelled feature. Please find it here (https://youtu.be/NUN1HvDgwrY?t=243). If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy Setup and Terrific First Mow
on April 30, 2025
Posted by: RussBob
from Perrysburg, Oh
Gender:Male
[This review was collected as part of a promotion.] The setup of the mower was straight-forward and simple. Using the mower for the first time was a breeze. The cut looked so much better than what we were getting at the end of last year with our old, gas-powered mower. Very impressed with greenworks and a great overall first impression!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Cutting to the Max!
on April 30, 2025
Posted by: Spencercutter
from Washington
Gender:Male
[This review was collected as part of a promotion.] This is the best mower I have ever bought. I am a gas type of guy but this power is way better and for the price kind of nice not having to deal with all that noise. For a quick cut and fast moving.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
GREAT PRODUCT
on April 30, 2025
Posted by: SEYBOLD
from TEXAS
Gender:Male
[This review was collected as part of a promotion.] I BOUGT THIS ONE BECAUSE I GAVE MY DAUGHER THE GREEN WORKS 20" WALK BEHIND THAT I BOUGHT ABOUT 5 YEARS AGO. SHE HAS HAD IT OVER A YEAR AND IS STILL WORKING LIKE NEW. SO I THOUGHT THIS TIME I WOULD BUY A SELF-PROPELLED TO MAKE IT EASY ON MY SELF.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
No more GAS!
on April 30, 2025
Posted by: EasyPZ19
from New York
Gender:Male
[This review was collected as part of a promotion.] We purchased this mower a couple of years ago. Of course, I was skeptical, we have a lot of grass to cut and the gas mower usually did it on a little more than a full tank. The Greenworks mower is super quiet, NO GAS/Fumes, usually can get the job done on a single charge (2 batteries), and can be easily stored indoors! Ours starts every time, without delay, and has many useful features, no tune-ups required. Just push a button and go!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Nice machine. Easy assembly. Cuts and mulches very well.
on April 30, 2025
Posted by: ClintXXX
Gender:Male
[This review was collected as part of a promotion.] Nice mower. Like auto battery switchover. Good bagger and mulches well. Could have better instruction and larger print for older people. Did not realize the handle could be adjusted until I decided to watch a UTUBE video. Variable speed self propelled is good feature. Manuvering in tight places more difficult than I am used to. Over a good machine.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best Mower I've ever owned
on April 30, 2025
Posted by: JB51
from Detroit Area, Michigan
Gender:Male
[This review was collected as part of a promotion.] This is the start of my second summer season with this mower. I have a good size yard and the 5AH battery does the yard, most of the time. In the fall I used turbo mode to pick up leaves. Works great. Cuts smooth and even. This is an amazing mower!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com