Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.5
(597 Reviews)
Rating breakdown 597 reviews
5 Stars
437
4 Stars
104
3 Stars
16
2 Stars
13
1 Star
27
93%of customers recommend this product.
(
457 out of
491)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
5
THIS 60 volt Mower ROCKS!!
on August 31, 2020
Posted by: joeyketchum
from Shrevport, LA
Gender:Male
I just bought this mower, and I have used it several times. I could not be happier with it! I have 2 5ah batteries, and after I mow, I have enough battery left to mow AGAIN! I am REALLY IMPRESSED! Thank You! Thank You! Thank You!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great!!!!
on August 29, 2020
Posted by: Jeschuller
from Yakima, WA.
Gender:Male
I bought the lawn mower because I have a bad shoulder and starting a gas mower was killing me. loved it so much I bought the Leaf Blower, the String Trimmer, the Chainsaw , and the Snow blower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Mower
on August 28, 2020
Posted by: clasi55
from Montreal
Gender:Male
So easy to use.. one charge is good for 2 times.. even when i use the self propelled...
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very Pleased
on August 28, 2020
Posted by: mikeshive
from Denver, CO
Gender:Male
All the features I'm looking for: self propelled, long lasting battery, easy height adjustments, options to mulch or catch, quiet operation. No trips to the gas station in the middle of mowing, no oil changes. Also, this company also has great customer service.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Parrish Fl
Gender:Male
Verified Purchase:Yes
It is smooth and quiet. It cuts without leaving a good presentation in the St Augustine grass.
I would recommend this to a friend!
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , July 28, 2020
Hello anonymous,
Thank you for your feedback. We are sorry to hear that you are not completely satisfied with the overall cut.
Grass sticking up in streaks or spots between each pass is a common problem, and one that often plaques owners of new mowers. Overlapping each row by a few more inches solves the problem. Unfamiliarity with a new mower cutting width and wheelbase contributes to streaking. Each time you prepare for a new pass, line up the mower using the slight indentation left in the grass by a mower’s wheels as it completed the previous pass. Allow the wheels to overlap part of that indention, which ensures you are cutting all the grass all the time.
The same conditions might occur if you mow grass that is too wet. The grass blades stick together and prohibit a clean cut.
If you have any questions, please allow us to assist you. The best way to do so is to reach out to us directly at 1-888-909-6757 a customer representative will be happy to help.
Thank you for your feedback. We are sorry to hear that you are not completely satisfied with the overall cut.
Grass sticking up in streaks or spots between each pass is a common problem, and one that often plaques owners of new mowers. Overlapping each row by a few more inches solves the problem. Unfamiliarity with a new mower cutting width and wheelbase contributes to streaking. Each time you prepare for a new pass, line up the mower using the slight indentation left in the grass by a mower’s wheels as it completed the previous pass. Allow the wheels to overlap part of that indention, which ensures you are cutting all the grass all the time.
The same conditions might occur if you mow grass that is too wet. The grass blades stick together and prohibit a clean cut.
If you have any questions, please allow us to assist you. The best way to do so is to reach out to us directly at 1-888-909-6757 a customer representative will be happy to help.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
Everything about the mower, from the handle to the bag, to the wheels, is flimsy. It's a battery drain, and doesn't cut very well.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , July 23, 2020
Hello anonymous
Thank you for your feedback. We are sorry to hear that you are unsatisfied with your lawnmower purchase. The run-time of a battery would depend on the load acting on the unit while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawn mower (i.e. lawn mower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. Here are a few other tips to help get the most out of the battery run time and achieve a cleaner cut: 1) Set the mower to the highest cutting height (or 1/3 of the length of grass), mow no more than 1/3 of the total length at a time. 2) Mow in the morning or late afternoon to reduce the heat stress on newly cut grass and ensure that grass is dry. 3) Alternate mowing patterns each time you mow. As grass develops a grain based on your cutting direction it will lean towards the direction of your mowing path. Changing the pattern allows better vertical growth and helps to keep the cut neater. For best results keep the grass under 4" in length and walk at a slow but steady pace to allow the blades to cut efficiently. We hope these tips will help you with the issues you have encountered. However, if they do not, kindly contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com so that we can discuss these matters with you further. Please know that this lawnmower carries a 4-year warranty from the date of purchase and a 2-year warranty on the battery.
Thank you for your feedback. We are sorry to hear that you are unsatisfied with your lawnmower purchase. The run-time of a battery would depend on the load acting on the unit while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawn mower (i.e. lawn mower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. Here are a few other tips to help get the most out of the battery run time and achieve a cleaner cut: 1) Set the mower to the highest cutting height (or 1/3 of the length of grass), mow no more than 1/3 of the total length at a time. 2) Mow in the morning or late afternoon to reduce the heat stress on newly cut grass and ensure that grass is dry. 3) Alternate mowing patterns each time you mow. As grass develops a grain based on your cutting direction it will lean towards the direction of your mowing path. Changing the pattern allows better vertical growth and helps to keep the cut neater. For best results keep the grass under 4" in length and walk at a slow but steady pace to allow the blades to cut efficiently. We hope these tips will help you with the issues you have encountered. However, if they do not, kindly contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com so that we can discuss these matters with you further. Please know that this lawnmower carries a 4-year warranty from the date of purchase and a 2-year warranty on the battery.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
First go at electric mower
on June 16, 2020
Posted by: Khair
from Seattle,Wa
Gender:Male
I bought this mower a month or so ago. It is the first electric mower I have ever used or purchased. Have mowed with it 8-10 times and have decided to return it. Just doesn’t have adequate power to do the job on a residential yard that gets mowed every 4-5 days. Leaves clumps of gras clippings all over whether mulching or using the bag. Won’t even blow off or pick up the dust and clippings that end up on the sidewalk.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Very happy
on June 7, 2020
Posted by: NewLondoner
from Wisconsin
Gender:Female
The extended run battery allows me to mow the entire lawn without stopping. My hands hurt by the end of the mow though due to gripping and the vibration. I'm able to use the speed walk option on occasion which is nice to have. The underside of the deck is hard to clean in spots after mowing. I love having the option to store vertically to save space in the garage. The motor is slow to start and stop compared to our old B&D model and there is a high pitched whine that might bother some users. Changing the deck height while mowing is feasible. Overall, a great machine that does the job- just some tweeks would make it amazing.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com