Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.5
(597 Reviews)
Rating breakdown 597 reviews
5 Stars
437
4 Stars
104
3 Stars
16
2 Stars
13
1 Star
27
93%of customers recommend this product.
(
457 out of
491)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
1
Broke within 6 months
on November 24, 2022
Posted by: Paddy Murphie
from Illinois
Gender:Male
My father purchased this for me when I purchased my first home, and it was working great, until, during my last mow of the season, it would not turn on anymore. I did the troubleshooting so I assume it is an issue with the start handle, but I have been unable to reach their customer service team.
Pros: Quiet
Response from greenworkstools.comBy Greenworks, Customer Care, November 25, 2022
Hello Paddy Murphie,
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks.
We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please contact us once more at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks.
We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please contact us once more at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Posted by: Suburban widow
from Lombard, IL
Gender:Female
Verified Purchase:Yes
I bought this after my lawn guy quit and I couldn’t find a comparable replacement. I wanted a mower that was easy to use, low maintenance, and durable. So fat this meets my needs and I’m a widow in her 60s.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: CeCeCe
from MD
Gender:Female
Verified Purchase:Yes
Gets the job done. The white grass catcher may not have been the best color idea considering it’s going over the lawn frequently. I’ll need to replace soon because it’s dirty—more brown than white.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Donna Monarch
Verified Purchase:Yes
For a single mom of a sprcial needs child who works full time this is a magic lawn mower. After spending 3 years in the hospital with her small son's cancer, the oppurtunity to buy a farm was irresistable. Following my heart, I bought 5 acres without ownin any tools. I am atually using this mower and my other Greenworks tools to tame a rough, country, 5 acre lawn. This machine comes through every time. Did I mention I weigh less than 100 pounds. I could never start the pull string mowers. Using battery power instead of gas is better for my little boy and me. Thank you Greenworks.
Written by a customer while visiting greenworkstools.com
Posted by: Lee L
from Georgia
Gender:Male
Verified Purchase:Yes
So far mower works great light weight. battery life better than expected
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: RonKathy
Verified Purchase:Yes
I have the 80V lawnmower, so far so good, it is doing a nice job
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: HitSab
from GA
Gender:Male
Verified Purchase:Yes
Pretty powerful machine. Self propelled feature Makes life easier.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: LMEM
from North Carolina
Verified Purchase:Yes
This mower is great as it has enough power to do our lawn without recharging. The self-propel works like a charm and even without using it I can push the mower easily. I am glad that we purchased this mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com