Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,595
4 Stars
314
3 Stars
59
2 Stars
34
1 Star
98
93%of customers recommend this product.
(
1,622 out of
1,750)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
5
Greenworks Side Chute Discharge for Greenworks Law
on September 16, 2025
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly what I needed for my Greenworks mower. Fits perfectly. Great product at a great price.
Written by a customer while visiting greenworkstools.com
Posted by: Manikanta
from NC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The replacement blade is of exceptional quality. In contrast, my previous blade exhibited unusual behavior.
Pros: Effective
Written by a customer while visiting greenworkstools.com
Posted by: Mr. Mower
Gender:Male
Verified Purchase:Yes
This mower bogs down easily, doesn't have a side discharge which results in mulch clumps and restarts in thicker grass unless bagging. Battery run time is much less than advertised. Self propelled jerks forward causing wheelies and locks forward when trying pull the mower back. I'm disappointed in everything other the the 25" cutting path.
Pros: Convenient, Quiet, Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 15, 2025
Hello Mr. Mower. Thank you for taking the time to share your detailed feedback. We are sorry to hear that your mowing experience has been frustrating. Thick or damp grass can sometimes cause the mower to work harder, which may lead to clumping or bogging, especially without a side discharge option. Runtime can also vary depending on grass conditions, cutting height, and terrain. The self-propelled system is designed to engage smoothly, so the jerking or difficulty when pulling back is not the experience we want for our customers. We will be sure to share your feedback with our product team, and if you have not already, we encourage you to connect with our customer care team so they can help troubleshoot these concerns. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change.
Written by a customer while visiting greenworkstools.com
Posted by: GA JLF
from Northeast GA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Plenty of power, battery life handles .45 acres easily. Plenty of torque for my thick zoysia.
Pros: Convenient, Easy to Use, Quiet, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
So far so good
on September 11, 2025
Posted by: Mash13
from Jacksonville, Fl
Gender:Male
[This review was collected as part of a promotion.] Only used it once so far but it worked great on the first mow
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Poor fit
Verified Purchase:Yes
Barely fits the LMF414 model. You have to jam it in.
Response from greenworkstools.comBy Greenworks, September 11, 2025
Hello Poor fit. We are sorry to hear that the mulch plug is not fitting as smoothly as expected. It should slide in securely without needing to force it. Please double-check that the plug is aligned properly and that no grass buildup is blocking the slot. If you are still finding it difficult to install, our support team would be happy to walk you through the steps or confirm if you have the correct mulch plug for your mower model. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30AM – 5PM EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. Saturday: 9AM to 5PM EST. Sunday: 9AM to 5PM EST. So, our experts can discuss your experience; please have your lawn mower with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very quiet and does a great job
on September 9, 2025
Posted by: More Her Man
from Indiana
Gender:Male
[This review was collected as part of a promotion.] I bought it this summer with some hesitation but it is a great mower
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
An "Okay" mower
on September 9, 2025
Posted by: Mark54
[This review was collected as part of a promotion.] I have now used the mower two times, and I have mixed feelings. The biggest pro is the fact that the cutting height for all four wheels is controlled with a single lever - no more having to adjust each wheel. But there are more cons than pros. First, the battery drains quicker than expected - it cost me extra, but I'm glad I bought an extra battery. The self-propulsion speed is extremely adjustable - from so slow that a snail might pass you, to so fast that an Olympic speedster would have trouble keeping up. But the self-propulsion is also a bit of a pain - when you disengage it, unless you push the mower forward a bit, the back, propulsion wheels, are locked up, and won't let you pull the mower backwards, which can be a real pain if you are up against a solid object. I have to rate it as no more than an "Okay" mower.
Response from greenworkstools.comBy Greenworks, September 9, 2025
Hello Mark54. Thank you for sharing such a detailed review of your mower experience. We are glad to hear you appreciate the single-lever height adjustment and the wide range of self-propulsion speeds. We understand your concerns about battery runtime and the difficulty maneuvering backward when the self-propel is disengaged. RWD mowers offer better traction, particularly on hills and uneven surfaces, as the rear wheels can grip the ground more effectively. They also tend to maintain traction better when the grass bag is full. However, RWD mowers may require a slight effort to turn, as the operator needs to release the self-propelled lever to pull the mower backwards while still holding onto the start lever or pivot on the rear wheels. We have a video that will show you how to operate your self-propelled mower. You can watch the video here (https://youtu.be/NUN1HvDgwrY). We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on the product’s page or Chat with us direct on our website www.greenworkstools.com.
Written by a customer while visiting greenworkstools.com