Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(545 Reviews)
Rating breakdown 545 reviews
5 Stars
401
4 Stars
100
3 Stars
14
2 Stars
8
1 Star
22
94%of customers recommend this product.
(
426 out of
452)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Posted by: MDIY
from Maine
Gender:Male
Verified Purchase:Yes
So many great features like quiet operation, one lever to raise and lower mowing deck and battery life exceeded my expectations.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: 123654
Verified Purchase:Yes
This mower is far quieter than a gas mover and cuts well. It's lightweight enough to not need be self propelled. It maneuvers well. Once everyone figures out how well elec works they will all own one.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Missing one of the upper handle knob/bolts
on February 13, 2023
Posted by: Wikk
from Colorado
Gender:Female
Missing one of the upper handle knob/bolts. How do I get a replacement?
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, February 14, 2023
Hello Wikk,
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We would be happy to assist in sending you a knob/bolt for your new lawn mower. Please reach out to Customer Care experience team at 1-855-345-3934.
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We would be happy to assist in sending you a knob/bolt for your new lawn mower. Please reach out to Customer Care experience team at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not what I was expecting at all.
on June 4, 2023
Posted by: JoeR009
from Spokane wa
Purchased a simular model back in Dec 2022 to repalce my Honda. Not bad BUT, qaulty control is very bad. WHen I forst used it I thought hummm, ok but then a speak developed. Turns out the bot holding the right tube was not tightened. Since then it now creaks and clunks. I puchsed my Honda used 8 years ago and it never clunked, creaked or squeeked. The power and run time on the Greenworks is good plus it's quiet. However, the cutting quality is about as good as what you may expect with a cheap mower. I find I have to do two passes of areas. Bottom line, I am not happy and look at my HOnda and think, I shoudl just use this for it does a much better job. WOudl I recomened Greenworks, no, woudl I buy again, NO. NOw I am stuck with an expesive mower that is about as good as a low end mower you woudl by at cheap retailor. Sorry Greenwork, but I did expect much better!
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 5, 2023
Hello JoeR009,
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 4-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Experience directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We are happy to help you further.
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 4-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Experience directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We are happy to help you further.
Written by a customer while visiting greenworkstools.com
Posted by: palradkin
from Delaware
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. cuts evenly and switches batteries flawlessly. Love it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Mike21
from Kop, PA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m enjoying The combo package I got with lawnmower, blower and Weedwhacker. The one downside to this is there was only one battery so I had to spend a couple hundred plus more for a new battery so I could have two. Still question if that’s enough.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Ric T
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have used new mower 5 times, so far it has performed excellent!
Written by a customer while visiting greenworkstools.com
Posted by: cmcg
Verified Purchase:Yes
[This review was collected as part of a promotion.] No gas! I have used the blower, trimmer, and mower so far. They do the job well. The mower folds up so it takes less space and the battery power is enough to finish my yard.
Written by a customer while visiting greenworkstools.com