Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,595
4 Stars
314
3 Stars
59
2 Stars
34
1 Star
98
93%of customers recommend this product.
(
1,622 out of
1,750)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Posted by: Novel
from Holly Springs, Nc
Gender:Male
Verified Purchase:Yes
The description said it would fit but it does not. I looked into returning it but I would have to pay more for the return that the actual privacy value. Now I'm stuck with it and have no use for it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 22, 2026
Thank you for sharing your feedback. We understand how frustrating it can be to receive a part that does not match your lawn mower. To help ensure proper compatibility, we recommend confirming the model number of your unit and matching it with the correct replacement parts listed in the product manual or on our website, as components such as mulch plugs can vary by model. If the item was purchased directly from the Greenworks website, unused products in their original packaging may be returned within 30 days of delivery for a refund; please note that return shipping costs are non-refundable. You can review our full return policy here: https://www.greenworkstools.com/pages/return-policy. For assistance with identifying the correct replacement part or exploring available options, our success team is available via chat on www.greenwokstools.com or at 1-888-909-6757 and would be happy to help.
Written by a customer while visiting greenworkstools.com
Posted by: Deadwood
from South Dakota
Gender:Male
Verified Purchase:Yes
Bought this mower to replace our prior Greenworks mower that had served us well after 6 years, new one works great!
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Bearly
Verified Purchase:Yes
The two batteries that came with that lawn mower were great if they both worked. One of the batteries was dead, refused to charge. The website allows you to submit but I could never get it to work and gave up. Because I invested in this, I ended up buying another battery. Disappointed for sure.
Response from greenworkstools.comBy Greenworks, July 17, 2026
Hello Bearly.
Thank you for your feedback. We are sorry to hear that one of the batteries included with your renewed mower would not charge and that you experienced difficulty submitting your request. We understand how frustrating that can be, especially after making an additional investment. For renewed/refurbished units, batteries are covered under their original 90-day warranty period, and support requests are handled in accordance with that policy. For more information, please review our Battery Replacement Disclaimer here(https://www.greenworkstools.com/pages/battery-replacement-disclaimer). We would still like the opportunity to assist and see if there are any available options or troubleshooting steps we can provide, please consider reaching out to our success team directly so we can help review your situation further. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757.
Thank you for your feedback. We are sorry to hear that one of the batteries included with your renewed mower would not charge and that you experienced difficulty submitting your request. We understand how frustrating that can be, especially after making an additional investment. For renewed/refurbished units, batteries are covered under their original 90-day warranty period, and support requests are handled in accordance with that policy. For more information, please review our Battery Replacement Disclaimer here(https://www.greenworkstools.com/pages/battery-replacement-disclaimer). We would still like the opportunity to assist and see if there are any available options or troubleshooting steps we can provide, please consider reaching out to our success team directly so we can help review your situation further. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: JSS 1
Gender:Male
Verified Purchase:Yes
My new blade "cuts" all the grass. An old blade cuts some grass, tears some grass, and bends over some grass.
Pros: Easy to Use, Quiet, Durable, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: VPR65
Verified Purchase:Yes
What a great mower. Very happy to have this Greenworks mower, which we selected *with* the 80 V battery, but without the self-propel feature. It is a wonderful mower: light and easy to maneuver, but powerful! Love the way it mulches and mows.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great item
on July 14, 2026
Posted by: Mercedes Guy
Gender:Male
I love mine! Ease of operation, long batter life, compact storage makes this a great item!!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
80V package not very impressive
on July 11, 2026
Posted by: drassuorb24
from NW Louisiana
Gender:Male
Purchased: March 12, 2026 - 80v mower, trimmer, blower combo
Notes: First purchase of battery powered mower. Yard is small (6,000 sqft). St. Augustine grass.
Pros: Sturdy construction, made in USA, blower is awesome
Cons: Battery runs out after 30 minutes. Purchased 80v for longer run time.
Trimmer is heavy and cumbersome. I'm still using my old Ryobi trimmer because it is so light and easy to use. Was going to buy a Greenworks edger attachment and extra 80v battery, but Ryobi edger with battery and charger was less than half the cost of Greenworks.
Mower motor response is slow to rev up for thicker grass, leaving uncut blades of grass all over the yard. Wheels lock up if you pull backward after releasing self propel.
My takeaway is that I don't feel like there was any advantage to buying the 80V package.
Notes: First purchase of battery powered mower. Yard is small (6,000 sqft). St. Augustine grass.
Pros: Sturdy construction, made in USA, blower is awesome
Cons: Battery runs out after 30 minutes. Purchased 80v for longer run time.
Trimmer is heavy and cumbersome. I'm still using my old Ryobi trimmer because it is so light and easy to use. Was going to buy a Greenworks edger attachment and extra 80v battery, but Ryobi edger with battery and charger was less than half the cost of Greenworks.
Mower motor response is slow to rev up for thicker grass, leaving uncut blades of grass all over the yard. Wheels lock up if you pull backward after releasing self propel.
My takeaway is that I don't feel like there was any advantage to buying the 80V package.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 13, 2026
Thank you for sharing such detailed feedback. We are glad you found the construction solid and are enjoying the blower, but we understand your concerns about runtime, tool weight, and overall performance.
Battery runtime can vary based on grass type and cutting conditions. Thicker grass like St. Augustine may require more power, which can reduce runtime and affect cutting consistency. Raising the cutting height slightly and mowing more often may help improve performance and reduce strain on the motor.
For Greenworks rear-wheel self-propelled units, the drive system is designed to assist forward mowing and improve traction. When backing up, release the self-propel lever before pulling the mower rearward. If the wheels feel locked, stop, allow the drive system to fully disengage, and then pull back slowly with the handle slightly lifted. If the issue continues, please refer to the owner’s manual for model-specific guidance.
We also appreciate your feedback on the trimmer weight and mower response. These comments are valuable and will be shared with our team.
If you would like us to help with optimizing the tool’s performance or exploring options, our Success team is available through the Greenworks Tools website Contact Us page, either through Chat or by phone at 1-888-909-6757. Thank you again for trying the 80V platform and for sharing your experience.
Battery runtime can vary based on grass type and cutting conditions. Thicker grass like St. Augustine may require more power, which can reduce runtime and affect cutting consistency. Raising the cutting height slightly and mowing more often may help improve performance and reduce strain on the motor.
For Greenworks rear-wheel self-propelled units, the drive system is designed to assist forward mowing and improve traction. When backing up, release the self-propel lever before pulling the mower rearward. If the wheels feel locked, stop, allow the drive system to fully disengage, and then pull back slowly with the handle slightly lifted. If the issue continues, please refer to the owner’s manual for model-specific guidance.
We also appreciate your feedback on the trimmer weight and mower response. These comments are valuable and will be shared with our team.
If you would like us to help with optimizing the tool’s performance or exploring options, our Success team is available through the Greenworks Tools website Contact Us page, either through Chat or by phone at 1-888-909-6757. Thank you again for trying the 80V platform and for sharing your experience.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Exceeded all my expectations
on July 9, 2026
Posted by: ScottO68
Gender:Male
This mower has exceeded all my expectations. I'm in my 2nd year of use and this mower has done everything extremely well. Even when I let the thick St. Augustine grass get six inches tall, I could cut it with hippo chomp technique and bagging. It did not bog down. I found I could get an extra inch of height by moving the lever behind the adjustment gate..The only way this could get better is for the deck to be aluminum like my 70's LawnBoy, and taller wheels.
If you are on the fence about going electric, for medium size residential yards that can be completed in an hour on a cool day, you will find that not having to deal with (1) gas, (2) oil, (3) noise, (4) weight, (5) fluid spillage, (6) pull starting, (7) gas and gum problems, (8) safety / dieseling, the minimal loss of power you sacrifice you normally get from a gas engine is a favorable trade-off.
I can honestly say that the noise and vibration from a gas mower takes energy from you. An electric like this is so smooth and quiet, I can push the thing through a lawn cutting and have more strength and energy to do other things because I wasn't beat up by the gas mower with self propel.
I was a late adopter. My last gas mower lasted for 11 years. and if it weren't for a slightly bent shaft from hitting a root, I might still be using it. But, if i had hit that root with this GreenWorks, the plastic fan base might have taken the brunt of that hit, not a metal shaft adapter.
Not five stars for not being aluminum.
If you are on the fence about going electric, for medium size residential yards that can be completed in an hour on a cool day, you will find that not having to deal with (1) gas, (2) oil, (3) noise, (4) weight, (5) fluid spillage, (6) pull starting, (7) gas and gum problems, (8) safety / dieseling, the minimal loss of power you sacrifice you normally get from a gas engine is a favorable trade-off.
I can honestly say that the noise and vibration from a gas mower takes energy from you. An electric like this is so smooth and quiet, I can push the thing through a lawn cutting and have more strength and energy to do other things because I wasn't beat up by the gas mower with self propel.
I was a late adopter. My last gas mower lasted for 11 years. and if it weren't for a slightly bent shaft from hitting a root, I might still be using it. But, if i had hit that root with this GreenWorks, the plastic fan base might have taken the brunt of that hit, not a metal shaft adapter.
Not five stars for not being aluminum.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com