Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
1
Bad assembly. Useless Manual
on August 12, 2024
Posted by: fuzzzz
from new york
Gender:Male
[This review was collected as part of a promotion.] Handle would not assemble because of extraneous part. NO USER MANUAL AVAILABLE ONLINE. But they do include a TINY paper booklet that requires an extra strong magnifying glass to almost read. WHY when you charge this much money can't you provide a manual that can be read? Or at least have one online?
Pros: Quiet
Response from greenworkstools.comBy Greenworks, August 13, 2024
Hello fuzzzz.
Thank you for taking the time to reach out to us. We see that that link to our manual is broken and it has since been corrected. We apologize for any inconvenience this may have cause. Here is the manual link https://www.greenworkstools.com/cdn/shop/files/P0800248-01_2515902AZ_GWK-pro_80V_SP_Mower_Operator_Manual_Drawing_Saddle_Stitch__with_manual_5d8ce717-ac07-4139-9094-89fde0207300.pdf?v=6814124445172158052
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934.
[This review was collected as part of a promotion.] I have used the Greenworks 80v mower for almost 2 seasons and am completely satisfied. It is well built and cuts my grass uniformily and well. I cut about 1/4 acre which requires about 1-1/2 battery cycles. If the grass is high and/or wet the mower boggs down and occasionally stalls. The battery also discharges more quickly. I’m having trouble with the charger now and will see how well Greenworks backs up their product.
[This review was collected as part of a promotion.] Totally satisfied with how this mower operates. Very comfortable and so easy to store out of the way. Excellent value.
[This review was collected as part of a promotion.] I really enjoy having an electric mower. It is quieter and much lighter than a traditional gas mower. I am a little disappointed in the shorter than expected battery life so I can’t complete my yard without having to let the batteries cool off and then recharge both batteries.
[This review was collected as part of a promotion.] I haven’t had to mow in many years, so having to purchase a mower that I would have to use was interesting with so many choices out there. I can’t tell you how happy I purchased this mower. Never have to worry about having gas. Charge the second battery, while using the first. I don’t walk quick enough to get it done with one battery. The options for bagging or mulching is great. Starting the mower is a dream, just push a button. I couldn’t be more thrilled with this mower.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
[This review was collected as part of a promotion.] I wanted to give it some time to write a review. I was satisified with the performace of this lawn mower until last week. I have had it since March, but did not start using it until late April. I think it would be better if I could adjust it to cut a little closer to the ground and also the 4.0Ah battery had malfunctioned. I hope they will resolve this issue soon. If it was not for the battery issue I think it is a good buy.