Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(545 Reviews)
Rating breakdown 545 reviews
5 Stars
401
4 Stars
100
3 Stars
14
2 Stars
8
1 Star
22
94%of customers recommend this product.
(
426 out of
452)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
5
Consider a second battery
on March 29, 2024
Posted by: Lazy bro
[This review was collected as part of a promotion.] I went with the most powerful. I'm glad I did. I only mow every other week. This baby shredded through weeds and grass without stalling. Battery died before completing little more than .25 acre. I like to mulch maybe we battery died. This is more powerful than my gas lawnmower that won't start. I need a second battery for my yard.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
First go at electric mower
on June 16, 2020
Posted by: Khair
from Seattle,Wa
Gender:Male
I bought this mower a month or so ago. It is the first electric mower I have ever used or purchased. Have mowed with it 8-10 times and have decided to return it. Just doesn’t have adequate power to do the job on a residential yard that gets mowed every 4-5 days. Leaves clumps of gras clippings all over whether mulching or using the bag. Won’t even blow off or pick up the dust and clippings that end up on the sidewalk.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Posted by: Ruth L Dayton Ohio
Verified Purchase:Yes
I love this mower... I'm a 64 year old female that does all of our yard work..it's so easy and lightweight compared to our gas ,self propelled John Deere mower.. I'll never buy another gas mower.. thanks for making my life easier.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good mower!
on October 5, 2021
Posted by: dgsteffen
Gender:Male
Works great, no problems at all. Ideally it would have a way to adjust to your walking speed, but otherwise excellent.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Good replacement for my gas mower
on March 16, 2022
Posted by: MarkZ
from Portland, Oregon
Gender:Male
I've had a chance to use this a few times in varying conditions, and it works surprisingly well. I have been using a Cub Cadet SC 500 e+ (160cc) mower for the past few years, and had expected that the new electric mower wouldn't have the power to get through the tall, heavy grass. Surprisingly, the mower had no problem and actually did a much better job collecting the cuttings into the rear bag. The two 4Ah batteries provide much more time than I need to mow both the front and backyards. The only issue I had was one of the ring clips was not installed on the bag catcher rod, easily fixed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: CristianG
from GA
Gender:Male
Verified Purchase:Yes
Very easy to put together and to use. Very happy about it
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Lawn Mower
on April 11, 2022
Posted by: Anonymous
from Davenport, Fl
Gender:Male
I have lived in my home for 11 years and in 2015 was unable to mow the lawn due to my lungs having Pulmonary Fibrosis. I was unable to push are gas mower. So we bought the 80v self propelled Green Works lawn mower. I have no problem with this mower. It is durable, quick and the battery is very reliable.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor Battery 🔋
on May 19, 2024
Posted by: Raj45
from Aberdeen,MD
[This review was collected as part of a promotion.] I bought this product couple weeks ago and tried it for the first time with full charge battery but it died half way through the process. I had to wait until I had the power again since I had to charge it again to use it. Company advertised stating you can cut half an acre with single charge which isn’t true. I’m pretty sure I will be returning this product.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 21, 2024
Hello Raj45,
We're sorry to hear that you are not fully satisfied with your current run time. It is important to recognize that the run time depends on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, operator technique, etc. - there are so many factors to consider. The harder the unit must work, the quicker the battery charge will drain. Similar to how the gas in a vehicle will deplete quicker when driving at higher speeds or carrying more weight.
Here are a few tips to extend your run time!
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed. Self-propelled mowers do use more battery than standard push mowers as more power is being demanded from the battery to run the blades and the wheels.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please start a Live chatbot through the customer contact page located on our website: www.greenworkstools.com or contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We're sorry to hear that you are not fully satisfied with your current run time. It is important to recognize that the run time depends on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, operator technique, etc. - there are so many factors to consider. The harder the unit must work, the quicker the battery charge will drain. Similar to how the gas in a vehicle will deplete quicker when driving at higher speeds or carrying more weight.
Here are a few tips to extend your run time!
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed. Self-propelled mowers do use more battery than standard push mowers as more power is being demanded from the battery to run the blades and the wheels.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please start a Live chatbot through the customer contact page located on our website: www.greenworkstools.com or contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com