Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,595
4 Stars
314
3 Stars
59
2 Stars
34
1 Star
98
93%of customers recommend this product.
(
1,622 out of
1,750)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
2
Wish this lawnmower was strong like a gas power la
on October 5, 2020
Posted by: Champo
Verified Purchase:Yes
The machine isn’t very strong blades of grass stay up. The mulching and suction seems to be less stronger than a gas power lawnmower.
My wife seems to think it’s a play toy.
My wife seems to think it’s a play toy.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , October 7, 2020
Hello Champo,
Thank you for your review. We are sorry to hear that you are not completely satisfied with this product.
The issue with the cut can be many factors: grass is over 4 inches in height and too tall, the underside of the deck needs to be clean and clear of debris and the blades need to be replaced or sharpened seasonally. Here are some more cutting tips that may be beneficial:
1. Set the mower to the highest cutting height (or 1/3 of the length of grass), mow no more than 1/3 at a time.
2. Mow when grass is dry.
3. Mow in the morning or late afternoon to reduce the heat stress on newly cut grass.
4. Alternate mowing patterns each time you mow. As grass develops a grain based on your cutting direction it will lean towards the direction of your mowing path. Changing the pattern allows better vertical growth and helps to keep the cut neater.
5. New or thick grass may require a narrow cutting path.
6. For the best results keep the lawn under 4" in length and walk at a steady pace to allow the blades to cut efficiently.
If you wish to discuss your experience further we would like to invite you to visit contact GreenWorks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Thank you for your review. We are sorry to hear that you are not completely satisfied with this product.
The issue with the cut can be many factors: grass is over 4 inches in height and too tall, the underside of the deck needs to be clean and clear of debris and the blades need to be replaced or sharpened seasonally. Here are some more cutting tips that may be beneficial:
1. Set the mower to the highest cutting height (or 1/3 of the length of grass), mow no more than 1/3 at a time.
2. Mow when grass is dry.
3. Mow in the morning or late afternoon to reduce the heat stress on newly cut grass.
4. Alternate mowing patterns each time you mow. As grass develops a grain based on your cutting direction it will lean towards the direction of your mowing path. Changing the pattern allows better vertical growth and helps to keep the cut neater.
5. New or thick grass may require a narrow cutting path.
6. For the best results keep the lawn under 4" in length and walk at a steady pace to allow the blades to cut efficiently.
If you wish to discuss your experience further we would like to invite you to visit contact GreenWorks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great Mower - but just one strange characteristic
on October 3, 2020
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
Got the 80V 21" mower. Very easy assembly and great looking mower. Charged up the battery over an hour and then off and running. Only used it three times so far but got a good hour of runtime and manages to just cover my front, side aand back lawns. Much quieter and easier to use than my previous gas mowers - the benefits of less air and noise pollution are worth it I believe. It's a solid mower and should last a while but will report back. I went for the highest powered 80V version as I saw a lot of reviews where the lower voltage/ampage batteries had shorter run times, power and got quite hot - so far I'm pleased with the power and performance.
One surpising thing I have found with the mower, and not mentioend in any reviews, is the fact that there is no wind vortex under the mower that I had with all my gas models. My gas mowers would have a strong wind effect from the rotating blade that sucked up any long straggling grass into the blade for a much tigher cut. This mower will leave the odd uncut long strands of grass that happen to be laying flat as you mow over. Critically the vortex would also enable me to suck up/dislodge any damp leaves or debris that settled into the lawn and often killed the grass. This was especially useful in Fall/Autumn with lots of leaves on the grass - looks like I will now need to go over the lawn with a rake or blower, which defeats the aim of being greener I guess. Not sure if this is the same for all electric mowers or just Greenworks but I think it's a big design flaw. I am sure Greenworks could design an alternative tilted cutting blade that provides the vortex - I assume this may not be the current design due to power efficiency for the battery - but I would take a reduced run time if this meant i could clear up the leaves/debris in one pass wtith the mower.
One surpising thing I have found with the mower, and not mentioend in any reviews, is the fact that there is no wind vortex under the mower that I had with all my gas models. My gas mowers would have a strong wind effect from the rotating blade that sucked up any long straggling grass into the blade for a much tigher cut. This mower will leave the odd uncut long strands of grass that happen to be laying flat as you mow over. Critically the vortex would also enable me to suck up/dislodge any damp leaves or debris that settled into the lawn and often killed the grass. This was especially useful in Fall/Autumn with lots of leaves on the grass - looks like I will now need to go over the lawn with a rake or blower, which defeats the aim of being greener I guess. Not sure if this is the same for all electric mowers or just Greenworks but I think it's a big design flaw. I am sure Greenworks could design an alternative tilted cutting blade that provides the vortex - I assume this may not be the current design due to power efficiency for the battery - but I would take a reduced run time if this meant i could clear up the leaves/debris in one pass wtith the mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Shanoudi
from Detroit, MI
Verified Purchase:Yes
I had a new sod installed. I used this mower 3-4 times sofar. It is easy to use and assemble. It took me less than 10 minutes to unbox and start. I will focus on what I like simply because it is a good equipment. The 5.0 Ah battery was able to run for more than 9000sq ft of lawn which equals to about 45 minutes. Quality of cut was good. Most of it is made of steel. On the negative side, the self-propelled system do not respond immediately. It needs little bit of learning. That is why I did not put 4 starts because with time it will not be an issue at all. I am already in love with the greenworks line that I recently purchased a timmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
Works great! Very little assembly required. No more messing with trying get the gas motor started.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazingly powerful and quiet
on September 24, 2020
Posted by: BobbyB
from Markham, Ontario, Canada
I have owned this mower for several years now and it is a pleasure to operate. It can handle any thick or wet grass. My neighbours appreciate the quieter motor. (than my previous gas engine mower). Very reliable. No problems with it yet. I like the automatic switching of the motor to rev up with the grass is tougher to cut.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Year later
on September 23, 2020
Posted by: Jeff2
from West Boylston, Massachusetts
I've had this lawnmower of over 1 year so far, and I'm still content with the performance. My lot is is about less than half an acre. Sometimes I have to charge it twice to get it 100% done. Might get another battery to help. Satisfied with it doing most the backyard, side, and front lawn. Glad I went with the 80v instead something with less power.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Perfect for me !
on September 21, 2020
Posted by: Robert 7777777
from New Mexico
This is the perfect mower for a smaller yard, ( in my case). It is so handy and convenient . My yard is about 1,000 sq ft. This mower handles my thick grass easily and cuts evenly. The 4 mah battery lasts for at least three mows, and would probably do another. Charge's quickly, and ready to go again. So glad I made this purchase !
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
low noise
on September 21, 2020
Posted by: blister
from rosenberg texas
works to my expectations does a good job of cutting I'm empressed
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com