Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(582 Reviews)
Rating breakdown 582 reviews
5 Stars
430
4 Stars
102
3 Stars
15
2 Stars
11
1 Star
24
94%of customers recommend this product.
(
452 out of
481)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
1
Cannot Handle Any Amount of Wet Grass.
on July 11, 2025
Posted by: Chase206
I’ve never hated a purchase more. If you live where the dew stays on for awhile, or is a more wet, humid climate in general, do not purchase this. The mower cannot handle it. The wet grass gets gunked up and blade shuts off every few feet. And due to it constantly shutting off and needing to be restarted, the battery depletes extremely quickly. Should have returned it forever ago.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 11, 2025
Hello Chase206,
We acknowledge your disappointment with the mower's performance. We understand that it did not meet your expectations. As our lawn mowers are electric, it is advised to not use them in damp/wet locations or if it is raining. Wet grass is inherently more challenging for any mower due to its increased weight and resistance to cutting. Wet grass is heavier and more difficult to cut, which can cause the mower to struggle.
Mowing wet grass can negatively impact the quality of the cut, potentially leading to unevenness and clumping of clippings.
What to do instead.
Wait for the grass to dry, if possible, wait until the dew or rain has passed and the grass is dry to the touch before mowing.
Raise the cutting height, if you must mow wet grass, raise the mowers' cutting height to minimize the amount of grass being cut at once.
Clean the mower thoroughly, after mowing wet grass, be sure to clean the mower deck and blades to prevent rust and corrosion.
We hope you will find this information useful. If you need any further support, our team is available to assist you. You can connect with us through Live Chat on our website at www.greenworkstools.com, or by phone at 1-888-909-6757.
We acknowledge your disappointment with the mower's performance. We understand that it did not meet your expectations. As our lawn mowers are electric, it is advised to not use them in damp/wet locations or if it is raining. Wet grass is inherently more challenging for any mower due to its increased weight and resistance to cutting. Wet grass is heavier and more difficult to cut, which can cause the mower to struggle.
Mowing wet grass can negatively impact the quality of the cut, potentially leading to unevenness and clumping of clippings.
What to do instead.
Wait for the grass to dry, if possible, wait until the dew or rain has passed and the grass is dry to the touch before mowing.
Raise the cutting height, if you must mow wet grass, raise the mowers' cutting height to minimize the amount of grass being cut at once.
Clean the mower thoroughly, after mowing wet grass, be sure to clean the mower deck and blades to prevent rust and corrosion.
We hope you will find this information useful. If you need any further support, our team is available to assist you. You can connect with us through Live Chat on our website at www.greenworkstools.com, or by phone at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazing power and battery life
on August 3, 2025
Posted by: Brian1988
from New Berlin, WI
Gender:Male
[This review was collected as part of a promotion.] I bought this mower about 3 months ago and was very pleasantly surprised with how much power it had to mulch thick grass. And I with the 2 batteries, I had no problem mowing my 1/3 acre lot. I especially love how it senses thicker grass and automatically turns on turbo mode.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Solid Performer, Great Value
on August 21, 2025
Posted by: GF2020
[This review was collected as part of a promotion.] I bought this mower as part of a package with a trimmer and blower; it was very cost effective and has worked well. I wish the battery life was a bit longer but it only takes 40 minutes to completely charge again. I do like the interchangeability of the battery between the various tools - makes things simple.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: CoryL
from Louisiana
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Mower has plenty of power and does not bog down easily.
The self-propel has a bit of lag to engage, but works great. I have noticed that you need to disengage the propel and push a bit to release the lock on the wheels.
Battery does not last for a whole mow, I'm able to get through bout 75% of ~7000 sqft.
Not a deal breaker for me as I take care of trimming while the battery charges.
Not a deal breaker for me as I take care of trimming while the battery charges.
If I were to purchase again I would opt for getting the bundle with two batteries over the one 4Ah.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Northfield,NJ
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quiet and self-propel is very fast.....Was really reluctant to go with the battery operated but happy I did
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Misrepresentation of the acreage it does
on September 4, 2025
Posted by: DanOO
Gender:Female
[This review was collected as part of a promotion.] The article, when you read about it, greenworks, says this mower goes three quarters of an acre, but when you get the box, it states only one third of an acre. Their description of the product doesn't actually match what the box says when you received the product. I could not figure out how to add the image of the box.
Response from greenworkstools.comBy Greenworks, January 14, 2026
Hello DanOO.
Thank you for bringing this to our attention. We understand how confusing and frustrating it can be when the information listed online does not appear to match what is shown on the product packaging. Runtime and coverage estimate, such as acreage, are based on ideal operating conditions and can vary depending on factors like grass height, terrain, speed, and usage of self-propelled features. In some cases, packaging may reflect more conservative estimates to account for these variables.
We appreciate you sharing this feedback, as consistency between product descriptions and packaging is important. We will pass this along to the appropriate team for review. If you have questions about performance expectations or would like assistance determining whether this mower meets your needs, our customer support team is available to help. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Thank you for bringing this to our attention. We understand how confusing and frustrating it can be when the information listed online does not appear to match what is shown on the product packaging. Runtime and coverage estimate, such as acreage, are based on ideal operating conditions and can vary depending on factors like grass height, terrain, speed, and usage of self-propelled features. In some cases, packaging may reflect more conservative estimates to account for these variables.
We appreciate you sharing this feedback, as consistency between product descriptions and packaging is important. We will pass this along to the appropriate team for review. If you have questions about performance expectations or would like assistance determining whether this mower meets your needs, our customer support team is available to help. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: SteveX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a solid, capable mower that does its job well. The 80V battery provides plenty of power to get through a medium-sized lawn without any issue, and having two batteries is a convenient feature. The self-propelled function works as expected and is helpful on inclines. The 4-in-1 options for handling clippings are a practical touch, offering good flexibility.
It is a fairly heavy piece of equipment, which is worth noting. While it performs reliably, the price point is still a consideration for the value.
A good, efficient choice for someone looking to switch to battery-powered lawn care.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Sufficient but needs improvement
on September 22, 2025
Posted by: igoinggray
from Lehi, Utah
Gender:Male
[This review was collected as part of a promotion.] This mower is sufficient to mow the lawn I have, but barely. These should ship with 6 AH or 8 AH batteries, not 4 AH. Self-propelled works good but it is propelled from the rear. It would be a big improvement if it was propelled from the FRONT. This would make turning so much better and is common in mowers for the last 10 years. I love that you can adjust all the wheels at once with this model.
Written by a customer while visiting greenworkstools.com