Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(545 Reviews)
Rating breakdown 545 reviews
5 Stars
401
4 Stars
100
3 Stars
14
2 Stars
8
1 Star
22
94%of customers recommend this product.
(
426 out of
452)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
3
Misrepresentation of the acreage it does
on September 4, 2025
Posted by: DanOO
Gender:Female
[This review was collected as part of a promotion.] The article, when you read about it, greenworks, says this mower goes three quarters of an acre, but when you get the box, it states only one third of an acre. Their description of the product doesn't actually match what the box says when you received the product. I could not figure out how to add the image of the box.
Response from greenworkstools.comBy Greenworks, January 14, 2026
Hello DanOO.
Thank you for bringing this to our attention. We understand how confusing and frustrating it can be when the information listed online does not appear to match what is shown on the product packaging. Runtime and coverage estimate, such as acreage, are based on ideal operating conditions and can vary depending on factors like grass height, terrain, speed, and usage of self-propelled features. In some cases, packaging may reflect more conservative estimates to account for these variables.
We appreciate you sharing this feedback, as consistency between product descriptions and packaging is important. We will pass this along to the appropriate team for review. If you have questions about performance expectations or would like assistance determining whether this mower meets your needs, our customer support team is available to help. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Thank you for bringing this to our attention. We understand how confusing and frustrating it can be when the information listed online does not appear to match what is shown on the product packaging. Runtime and coverage estimate, such as acreage, are based on ideal operating conditions and can vary depending on factors like grass height, terrain, speed, and usage of self-propelled features. In some cases, packaging may reflect more conservative estimates to account for these variables.
We appreciate you sharing this feedback, as consistency between product descriptions and packaging is important. We will pass this along to the appropriate team for review. If you have questions about performance expectations or would like assistance determining whether this mower meets your needs, our customer support team is available to help. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: SteveX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a solid, capable mower that does its job well. The 80V battery provides plenty of power to get through a medium-sized lawn without any issue, and having two batteries is a convenient feature. The self-propelled function works as expected and is helpful on inclines. The 4-in-1 options for handling clippings are a practical touch, offering good flexibility.
It is a fairly heavy piece of equipment, which is worth noting. While it performs reliably, the price point is still a consideration for the value.
A good, efficient choice for someone looking to switch to battery-powered lawn care.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Sufficient but needs improvement
on September 22, 2025
Posted by: igoinggray
from Lehi, Utah
Gender:Male
[This review was collected as part of a promotion.] This mower is sufficient to mow the lawn I have, but barely. These should ship with 6 AH or 8 AH batteries, not 4 AH. Self-propelled works good but it is propelled from the rear. It would be a big improvement if it was propelled from the FRONT. This would make turning so much better and is common in mowers for the last 10 years. I love that you can adjust all the wheels at once with this model.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Don't Waste Your Money
on September 27, 2025
Posted by: Mark54
[This review was collected as part of a promotion.] This is my second review of this mower. I have been cutting grass for 55+ years, and I have never disliked a mower as much as I am disliking this mower - I wish I had gotten my grass-powered mower repaired, instead of buying this mower. This mower gives a poor, uneven cut - thick, heavy grass, or light grass. When you disengage the self-propulsion, it's impossible to pull the mower backwards, until you push it forward a bit, or "bounce" the mower. This mower is extremely difficult to maneuver in tight quarters, or when you have to cut around something in your yard. The battery does not last nearly as long as claimed. All I can say is, don't waste your money.
Response from greenworkstools.comBy Greenworks, September 29, 2025
Hello Mark54. We appreciate you taking the time to share your detailed feedback. We are sorry to hear that your experience with the mower has been frustrating. The issues you have described with cut quality, maneuverability, and battery runtime are not what we want our customers to experience. Runtime can vary and depend on a few factors, including but not limited to using self-propelled, self-propelled mowers do use more batteries than standard push mowers as more power is being demanded from the battery to run the blades and the wheels. Grass texture and consistency. Cutting height and lawn size, when grass is not too thick and well maintained under 4 inches. For added runtime, we recommend purchasing an additional battery, Greenworks 80V batteries are interchangeable with 80V units, the higher the ampere-hour (AH) rating is on the battery, the longer the run time will be in comparison to a lower ampere-hour battery. The self-propelled feature is not usable in reverse. They are designed to lock when pulled back to prevent damage to the drive belt. If you are using the self-propelled feature, the mower will attempt to move forward and will be difficult to move backwards. You would have to release the self-propelled lever to pull the mower backwards while still holding onto the start lever. We hope this information helps you understand our product better and perhaps encourages you to give it a second chance! If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
So far, exceeding expectations.
on October 5, 2025
Posted by: MikeTX 2VA
from Southern Virginia
Gender:Male
[This review was collected as part of a promotion.] With one cut behind me there are some pleasant surprises and only one quirk. Battery lasted longer that I thought it would. Next try I'll be doing the front yard and then topping off battery and finishing of the back to cut down charge time while motivated. Ratcheting mechanism for the drive had me confused for a sec till I learned to pull it out of drive a little earlier than I'm used to (the quirk.) Starting powered forward had me pleasantly surprised as it didn't just take off like the Honda did. Giving me that half step needed to keep up and not instantly try and keep up. Pace of the mower was spot on. Great value so far.
Pros: Convenient, Easy to Use, Quiet
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Columbus, Ohio
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my 1st 80V Self-propelled Greenworks lawnmower 5 years ago and it is still working great! We live in a court, and I have always been able to cut the lawn with one 4.0 amp battery, no problem. I am still using it and now have the backpack blower, trimmers, etc. I decided to buy a new lawnmower for our son who had just bought a new house. This new model is amazing. I love the headlight too! I highly recommend that if you are in the market for your first electric lawnmower, that you would consider Greenworks. I guarantee, you won't be sorry.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Thomas Watts
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I highly recommend Greenworks 80V 21" Battery 4-in-1 Self-Propelled Lawn Mower. ! It is quite and cuts my whole acre of lawn with battery still charged to do more mowing.
Pros: Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Short lived batteries
on March 19, 2026
Posted by: 97212
from Portland OR
Gender:Female
[This review was collected as part of a promotion.] I loved the mower when I bought it back in 2021. Its now 2026, and both batteries have died and its cheaper to buy a new mover then purchase two new batteries. I would suggest getting the 3 year insurance given my experience. Also, I am unable to recycle these batteries / lawnmower...what a shame!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com