Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(582 Reviews)
Rating breakdown 582 reviews
5 Stars
430
4 Stars
102
3 Stars
15
2 Stars
11
1 Star
24
94%of customers recommend this product.
(
452 out of
481)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
5
So far so good
on May 5, 2025
Posted by: Art59
from Livonia, Mi
Gender:Male
[This review was collected as part of a promotion.] Unpacked everything was there and to my surprise all put together. 1 time using small area looks great, I think I made a good buy!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
After one mow
on May 8, 2025
Posted by: Richard291947
from Connecticut
Gender:Male
[This review was collected as part of a promotion.] Much lighter than gas mower
Too early to tell about time
Clippings bag much smaller than I am used to. Will require more frequent emptying in leaf season.
No problems with power so far.
Lights are a small waste of energy.
Too early to tell about time
Clippings bag much smaller than I am used to. Will require more frequent emptying in leaf season.
No problems with power so far.
Lights are a small waste of energy.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
on May 8, 2025
Posted by: Billg11
from Detroit
Gender:Male
Literally took it out of the box and the charger already has a the blinking red light. Crazy that your product is all about the batteries and then the most crucial part of the whole product doesn’t work. Insanity.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 9, 2025
Hello Billg11.
Thank you for your review. We are sorry to hear about your experience.
The battery is not shipped fully charged. It is recommended to fully charge before first use to ensure that maximum run time can be achieved. This lithium-ion battery will not develop a memory and may be charged at any time. To charge the battery, plug the charger into an AC power outlet. Insert the battery into the charger. A flashing red light on a charger when you first take it out of the box typically indicates a problem with the battery or charger itself. It could mean the battery is critically low, potentially dead, or that the charger is not functioning correctly.
We recommend trying the following troubleshooting tip.
When the battery is inserted into the charger and the status LED blinks red, remove the battery from the charger for 1 minute, then reinsert. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, remove the battery and unplug the charger for 1 minute. After 1 minute, plug in the charger and reinsert the battery. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, then this likely indicates an issue with the battery or charger and will be taken care of by our team. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided. *Hours are subject to change.
Thank you for your review. We are sorry to hear about your experience.
The battery is not shipped fully charged. It is recommended to fully charge before first use to ensure that maximum run time can be achieved. This lithium-ion battery will not develop a memory and may be charged at any time. To charge the battery, plug the charger into an AC power outlet. Insert the battery into the charger. A flashing red light on a charger when you first take it out of the box typically indicates a problem with the battery or charger itself. It could mean the battery is critically low, potentially dead, or that the charger is not functioning correctly.
We recommend trying the following troubleshooting tip.
When the battery is inserted into the charger and the status LED blinks red, remove the battery from the charger for 1 minute, then reinsert. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, remove the battery and unplug the charger for 1 minute. After 1 minute, plug in the charger and reinsert the battery. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, then this likely indicates an issue with the battery or charger and will be taken care of by our team. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided. *Hours are subject to change.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
New user/owner love it with a few reservations.
on May 27, 2025
Posted by: Kokopelli
from Frisco, TX
Gender:Male
[This review was collected as part of a promotion.] Purchased 5/7/25. This mower replaced a 48 YO Honda self propelled mower. I like the light weight of the mower and ease of use. My only reservations with it is that after a short period of time (15-20 Min.) of mowing low grass it suddenly stops;. According to the "Trouble Shoot" information the problem is engine overheating. it starts again after a brief time but I don't like this feature. This condition occurs probably 6-8 times and the yard is small. (4200 s.f.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love the Dual Blade
on June 3, 2025
Posted by: Rolis
from PNW
Gender:Male
[This review was collected as part of a promotion.] The dual blade is a game changer! I’m getting better and crisper cuts in less time. The batteries are smaller (which is a plus) yet provide more runtime.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Self propelled, lighted cutting ahead area, quiet.
on June 4, 2025
Posted by: Big Chucky
Gender:Male
[This review was collected as part of a promotion.] I purchased this item because it does exactly what my gas mower does, plus it's lighter, and self propelled and has lights in front so I can cut grass in the dark and not wake up my neighbors. Comes with 2 batteries, a 80V 2.0 Amp hour, and a 80V 4.0Amp hour battery, with fast charger, rarely does it quit, my yard is approximately less than a 1/4 acre. On jackrabbit speed I get to hop to it, and turtle speed is s l o w.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good mower, battery losing charge capacity
on June 11, 2025
Posted by: Ridgerunner 607
I bought this mower at the end of last summer and was very happy with its performance. Now that I've started to use it again this spring I've noticed a significant decline in the battery longevity. I feel like the battery has already decreased 20 to 30% from the time it was new. The mower itself works very well and I'm pleased with that. I'm going to have to break down and buy another battery when initially I could get my lawn mowed using just one.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
riding lawn mower
on June 23, 2025
Posted by: pixie
from Roy Utah
Gender:Female
[This review was collected as part of a promotion.] everything for outdoor use is greenworks, my self propelled lawn mower, my chainsaw, my riding lawnmower, and just ordered the bagger for my riding lawn mower. All are great pieces of work, never break down, easy to assemble and go forever on the battery charge
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com