Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.5
(597 Reviews)
Rating breakdown 597 reviews
5 Stars
437
4 Stars
104
3 Stars
16
2 Stars
13
1 Star
27
93%of customers recommend this product.
(
457 out of
491)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
5
Great battery time
on May 12, 2025
Posted by: Brewmore
from Trion, GA
Gender:Male
[This review was collected as part of a promotion.] The battery charge lasts to mow my 1/2 acre yard with charge left over. The mower cuts cleanly. No gas. No oil. No difficulty starting. I’m well pleased with this purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Buy
on May 12, 2025
Posted by: AstuteAsian
from Richmond, VA
Gender:Male
[This review was collected as part of a promotion.] Just bought this 2 days ago and mowed my lawn with it yesterday and it worked great!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works better than I expected
on May 11, 2025
Posted by: tjohio1984
from West Chester OH
Gender:Male
[This review was collected as part of a promotion.] Quiet Operation: One of the biggest advantages is the significantly reduced noise. Compared to the roar of a gas mower, 80V models are practically silent, allowing you to mow without disturbing your neighbors or needing ear protection.
Zero Emissions: A major selling point for many is the lack of emissions. You're contributing to a cleaner environment by ditching the fumes of a gas engine.
Convenience & Ease of Use: Forget about gas cans, oil changes, and spark plugs. Starting is as simple as pressing a button. They're also typically lighter and easier to maneuver than gas mowers,
Zero Emissions: A major selling point for many is the lack of emissions. You're contributing to a cleaner environment by ditching the fumes of a gas engine.
Convenience & Ease of Use: Forget about gas cans, oil changes, and spark plugs. Starting is as simple as pressing a button. They're also typically lighter and easier to maneuver than gas mowers,
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great for the environment
on May 10, 2025
Posted by: Big Greem
from Clarks Summit Pa
Gender:Male
[This review was collected as part of a promotion.] I bought in early winter, first time to use it in late April, 2025. Easy to start, easy to push, cut grass well, easy to adjust height of mower, very good for the environment and very quiet.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
on May 8, 2025
Posted by: Billg11
from Detroit
Gender:Male
Literally took it out of the box and the charger already has a the blinking red light. Crazy that your product is all about the batteries and then the most crucial part of the whole product doesn’t work. Insanity.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 9, 2025
Hello Billg11.
Thank you for your review. We are sorry to hear about your experience.
The battery is not shipped fully charged. It is recommended to fully charge before first use to ensure that maximum run time can be achieved. This lithium-ion battery will not develop a memory and may be charged at any time. To charge the battery, plug the charger into an AC power outlet. Insert the battery into the charger. A flashing red light on a charger when you first take it out of the box typically indicates a problem with the battery or charger itself. It could mean the battery is critically low, potentially dead, or that the charger is not functioning correctly.
We recommend trying the following troubleshooting tip.
When the battery is inserted into the charger and the status LED blinks red, remove the battery from the charger for 1 minute, then reinsert. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, remove the battery and unplug the charger for 1 minute. After 1 minute, plug in the charger and reinsert the battery. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, then this likely indicates an issue with the battery or charger and will be taken care of by our team. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided. *Hours are subject to change.
Thank you for your review. We are sorry to hear about your experience.
The battery is not shipped fully charged. It is recommended to fully charge before first use to ensure that maximum run time can be achieved. This lithium-ion battery will not develop a memory and may be charged at any time. To charge the battery, plug the charger into an AC power outlet. Insert the battery into the charger. A flashing red light on a charger when you first take it out of the box typically indicates a problem with the battery or charger itself. It could mean the battery is critically low, potentially dead, or that the charger is not functioning correctly.
We recommend trying the following troubleshooting tip.
When the battery is inserted into the charger and the status LED blinks red, remove the battery from the charger for 1 minute, then reinsert. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, remove the battery and unplug the charger for 1 minute. After 1 minute, plug in the charger and reinsert the battery. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, then this likely indicates an issue with the battery or charger and will be taken care of by our team. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided. *Hours are subject to change.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
New lawnmower
on May 8, 2025
Posted by: Ricco 2025
from Champlin MN.
Gender:Male
[This review was collected as part of a promotion.] I bought this Greenworks put it together. Charged the batteries and it worked perfectly.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
After one mow
on May 8, 2025
Posted by: Richard291947
from Connecticut
Gender:Male
[This review was collected as part of a promotion.] Much lighter than gas mower
Too early to tell about time
Clippings bag much smaller than I am used to. Will require more frequent emptying in leaf season.
No problems with power so far.
Lights are a small waste of energy.
Too early to tell about time
Clippings bag much smaller than I am used to. Will require more frequent emptying in leaf season.
No problems with power so far.
Lights are a small waste of energy.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great features
on May 6, 2025
Posted by: Richie23
from Davenport FL
Gender:Male
[This review was collected as part of a promotion.] Did my homework on mowers and couldn’t be more happy with my purchase. The battery charges quickly was able to do my lawn as well as use the blower and weed wacker all with same battery with the 1 charge. Was pleasantly surprised the power of the mower as well as the blower
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com