Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,595
4 Stars
314
3 Stars
59
2 Stars
34
1 Star
98
93%of customers recommend this product.
(
1,622 out of
1,750)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
1
M080L06 Walk Behin Lawn Mpwer bought at Costco
on May 15, 2022
Posted by: SMMA
from Southbourough, MA
Gender:Male
Doesn't work. Tried 4 times.
First Rpund: my Lawn is under 5000 sqft for a small fron tn and back yard. Front yard is under 1000 sqft. Mawn mower after first charging didnt finish front yard, left incomplete. tried 3 times of chargning over several hours. took 3 rouns to complete lawn.
2nd attempt after 2 weeks. Tried to use it on 15-MAY-2022. Charged both batteries for over a week. This time Lawnmower stopped under 10 minutes without completinm\g my front yard. which is under 1000 sqft. My lawn is uncut in the front and looks bad.
This Lawn mower would ruin you weekend schedule, cannot rely on this lawnmower for a small lawn.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, May 16, 2022
Hello there,
Thank you for your review. We are sorry to hear that you are not completely satisfied with the run time that you are receiving. Please know that there are many factors that can affect the run time. The run time of a lawnmower is dependent on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, etc - there are so many factors to consider. The run-time of a battery would depend on the load acting on the unit while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawnmower (i.e. lawnmower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. Here are a few tips to help you extend the run time! 1) Set the mower to the highest cutting height (or 1/3 of the length of grass), mow no more than 1/3 of the total length at a time. 2) Mow in the morning or late afternoon to reduce the heat stress on newly cut grass and ensure that grass is dry. 3) Only use the self-propelled feature when needed. We hope these tips will help you with the issue you have encountered, however, if they do not please kindly give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you for your review. We are sorry to hear that you are not completely satisfied with the run time that you are receiving. Please know that there are many factors that can affect the run time. The run time of a lawnmower is dependent on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, etc - there are so many factors to consider. The run-time of a battery would depend on the load acting on the unit while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawnmower (i.e. lawnmower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. Here are a few tips to help you extend the run time! 1) Set the mower to the highest cutting height (or 1/3 of the length of grass), mow no more than 1/3 of the total length at a time. 2) Mow in the morning or late afternoon to reduce the heat stress on newly cut grass and ensure that grass is dry. 3) Only use the self-propelled feature when needed. We hope these tips will help you with the issue you have encountered, however, if they do not please kindly give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Steve W B
from Southern Maryland
Gender:Male
Verified Purchase:Yes
First bagger was damaged in shipping but customer service helped get a speedy replacement! My new Bagger works great!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Toolman Tim
Verified Purchase:Yes
It cuts the grass well. It does what a mower should do. Nothing else to say
Written by a customer while visiting greenworkstools.com
Customer Rating
5
NEW GENERATION MOWER
on May 11, 2022
Posted by: Macusa
from Houston
Gender:Male
I FEEL VERY HAPPY WITH THIS MACHINE. IS EASY TO USE, A LOT OF FEATURES LIKE : EASY TO TURN ON, GREAT MOTOR, EASY TO USE, EASY TO MOVE UP OR DOWN, BUTTON OF TURBO FOR MORE RPM IN THE MOTOR, ETC
BATTERIES ARE GREAT. I CAN CUT MY FRONT AND BACK YARD WITH A SINGLE CHARGE AND STILL HAVING CHARGE FOR MORE.
REALLY A GREAT BUY. I FULLY RECOMMEND THIS MACHINE. WORK FANTASTIC !!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Deck builder
from Gig Harbor, Wa.
Gender:Male
Verified Purchase:Yes
I'm impressed. Mows as well, if not better, than any gas power mower I've ever owned. Battery life is incredible.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best lawn mower ever
on May 11, 2022
Posted by: MX173
from Enfield, CT
Gender:Male
I have used my mower for 2 season's now, it works as good as the day I purchased it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very smooth
on May 10, 2022
Posted by: Mowerdad69
from Billings MT
Gender:Male
I’ve mowed a handful of times already this spring and it does well in dry and wetter conditions. The battery life is awesome as well!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Deard0
from Chicago
Gender:Male
Verified Purchase:Yes
The mower comes packaged well in the box and is easy to assemble. I assembled it by myself in about 15 minutes. It is very lightweight and easy to push, kind of like pushing a shopping cart. It does a very nice job cutting the grass and I was able to do a third of an acre on a single charge. The mower is very quiet even on high power mode in longer grass. I deducted one star because the battery is a different size than the other 80 volt pro tool batteries that I already have, and also because the branding and information stickers on the mower are so thin that they appear wrinkled. When I bought this mower I assumed incorrectly that I would be able to use the batteries from my snowblower and string trimmer and tiller, but that is not the case. Even so I like the mower and recommend it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com