Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,595
4 Stars
314
3 Stars
59
2 Stars
34
1 Star
98
93%of customers recommend this product.
(
1,622 out of
1,750)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Posted by: KayAyeEss
from OH
Gender:Female
Verified Purchase:Yes
I LOVE my new lawnmower. My previous lawnmower was a Greenworks corded mower. The cord can be a hassle, but I'm horrible with gas and I prefer to just plug-in and go. My old mower was at least 20yrs old before checking out.
I very much dreaded getting a new mower. I purchased a different one prior to this. It had 2 batteries which each took 4+ hrs to charge. Then within 40mins total both batteries died, meaning I could only cut 1/3 of my front (note every few steps it'll choke). This meant it'll take 3 days to cut my front and back yards.
After much frustration, I decided to spend a little bit more and opted for this mower. One of the best choices I made! Charge time for each battery is less than 30mins. I was able to cut both front and back on one charge (both batteries). And it choked only once, but due to grass build-up.
I HIGHLY recommend this mower.
Pros: Convenient, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Bessie
Gender:Female
Verified Purchase:Yes
This machine is a beast! It took on high, wet grass like a champ! I love this mower and highly recommend it.
Pros: Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
good mower
on August 24, 2026
Posted by: JLA540
The mower is a good one, study and very good mowing. The only issue is traction on hills and moist grass, although I think all zero turn mowers have this issue. I do wish the batteries last longer.
On a positive note I hit a large rock with the mower body and there was no damage…heavy duty!!!
Response from greenworkstools.comBy Greenworks, August 25, 2026
Thank you for sharing your experience! We are glad to hear you are enjoying the mower's performance, durability, and cutting capabilities. It is especially great to know it held up well after contacting a large rock. We appreciate your feedback regarding traction on hills and moist grass, as well as battery runtime, and we will be sure to share it with our team.
If you have questions about runtime, picking up a secondary battery set, or need any product support down the road, please do not hesitate to reach out directly to our Greenworks Customer Success Team at 1-888-909-6757 or through our online support center on (www.greenworkstools.com); we are always happy to help. Thank you for choosing Greenworks!
If you have questions about runtime, picking up a secondary battery set, or need any product support down the road, please do not hesitate to reach out directly to our Greenworks Customer Success Team at 1-888-909-6757 or through our online support center on (www.greenworkstools.com); we are always happy to help. Thank you for choosing Greenworks!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Clean Cut!
on August 22, 2026
Posted by: drrhs
Used it once in my small yard. Truely, its overkill for my yard, but it didn't leave a single blade of grass standing. It works phenomenal. There is a huge learning curve to maneuver my hard with all the curbing and fencing and tight areas, so there won't be any 8 mph running of this machine in my yard. Handles well. I like it. Will see how it holds up into the future.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not recommended for St. Augustine grass
on August 19, 2026
Posted by: *KSH*
Gender:Male
Cutting height is 2.5 inches maximum. Too low for my lush St. Augustine grass. I have the 8 amp battery and I'm barely able to finish my front yard. If the grass is a little high, I can only do half my front yard. My lot is only 1/4 acre. Greenworks says the advertised run time is if you don't use the self propelled feature. It takes a couple of seconds after you disengage the self propelled lever to pull back on the mower. They refuse to refund my money.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 19, 2026
Thank you for sharing your feedback. We are sorry to hear that the mower did not meet your expectations for cutting height and runtime, particularly when maintaining St. Augustine grass. Dense, thick turf can place greater demands on the mower and battery, which may affect performance and runtime depending on mowing conditions. We understand how frustrating it can be when a product does not perform as expected. A replacement mower kit was previously provided to address your concerns, and we appreciate you taking the time to share your experience. If you continue to experience concerns with cutting height, battery runtime, or overall mower performance, we encourage you to contact our Customer Success Team so we can review the mower's operation and discuss additional troubleshooting options. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757. You may also find our mower operation, maintenance, and troubleshooting videos helpful on the Greenworks YouTube channel, including tips for mowing in challenging grass conditions that may help improve performance and battery runtime. We appreciate your feedback, as it helps us better understand our customers' experiences and improve our products and support.
Written by a customer while visiting greenworkstools.com
Posted by: Yaya22
Verified Purchase:Yes
This product is better than expected. The run time on a full battery gets the job done. The electric mower cuts as good as the gas one I owned previously.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Refurb is rolling dice
on August 16, 2026
Posted by: Refurb buyer
from Bailey, NC
Gender:Male
I bought this refurb and it was missing parts and one of the batteries that came with it was defective and didn't hold a charge for more than 15 mins.
Pros: Cost-Saver
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 17, 2026
Thank you for sharing your experience with the RENEWED 80V 21" Self-Propelled Lawn Mower. We are sorry to hear about the missing handle hardware and the concerns regarding the battery runtime and auto-switch feature. We are glad you contacted our Customer Success team and that a warranty claim has been submitted for the missing hardware. We encourage you to follow up with our Customer Success team so we can continue troubleshooting and assist further. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757. We appreciate your patience and the opportunity to help.
Written by a customer while visiting greenworkstools.com
Posted by: charles99
from McCormick, SC
Gender:Male
Verified Purchase:Yes
I purchased this a month ago. Used it four time so far. Overall Im happy with the mower. It cuts and badge the clippings great. Going to need a higher amp hour battery for my yard. Not sure why you supply a 2.5ah battery with this mower. Need more. Self propel is good. I dont like the placement of the speed control speed switch. It gets bumped easily and requires readjustment while mowing. Also which the wheels would freewheel when letting go of self propel . You have to jerk the mower forward and back to get the gears wil let go of the wheels.
Pros: Easy to Use, Quiet, Effective, Powerful
Response from greenworkstools.comBy Greenworks, August 11, 2026
Thank you for sharing your feedback. We are glad to hear you are overall pleased with the cutting and bagging performance of your 80V lawn mower. To address your question regarding the battery pairing, this unit includes a 4.0Ah primary battery alongside a 2.0Ah battery to balance total run time, overall tool weight, and package cost. The included 2.0Ah battery acts as a lightweight secondary backup or power source for handheld 80V tools like leaf blowers and trimmers where a heavier battery might cause arm fatigue, though higher capacity 80V batteries are available if your yard demands extended run time without recharging. Regarding the wheel resistance when disengaging the self-propel feature, this is caused by the rear drive transmission gears remaining momentarily locked under tension. To allow the wheels to freewheel smoothly without needing to jerk the mower back and forth, simply release the self-propel drive lever about one step before you reach the end of your mowing strip while continuing to push forward slightly; this releases the tension on the internal gear ratchet so the rear wheels roll freely when turning or pulling backward. To help prevent accidentally bumping the speed control lever during operation, ensure your grip is centered on the foam handle bar rather than resting directly over the speed adjustment housing. For helpful video demonstrations on mower operation and drive system maintenance, please visit the Greenworks YouTube channel, and feel free to reach out to our Customer Success team if you need further assistance optimizing your mower's performance. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com