Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(545 Reviews)
Rating breakdown 545 reviews
5 Stars
401
4 Stars
100
3 Stars
14
2 Stars
8
1 Star
22
94%of customers recommend this product.
(
426 out of
452)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
5
Lawn mower Works
on January 11, 2024
Posted by: Norm85
from Springfield,VA
Gender:Male
[This review was collected as part of a promotion.] I bought this 1 year plus ago and it works so well that i have now bought a 80v leaf blower and the string trimer. All work great and all use the same batteries. I now have two chargers and two batteries and all work great. One battery quit and I called green Works and they sent the replacement battery no charge. Great products and great service when needed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Matt 54786427
from Battle Creek, MI
Gender:Male
Verified Purchase:Yes
Excellent machine. Doesn't cut as good as a gasoline mower does, but I would say it definitely cuts in the 90 percentile compared to a gasoline engine.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very nice and quiet
on December 11, 2021
Posted by: 1st gw vacuum
from Saint Louis, MO
Bought this about a month ago and have used it once for a final mow before winter. It has been a long time since I have mowed but this mower made it a nice experience. I used the mulch function and didn't have my wheels up high enough, when the grass built up, the machine stopped. Luckily I was able to figure out how to fix it and the mower began again. Assembly involves only the handle was pretty easy. The mower is relatively quiet, so it won't add to noise pollution.
I did contact customer service to ask about mulching and if I have to use the chute. Was pleased to see I got a response within a day and it was helpful.
The batteries do a good job. One thing, when they are on the charger, it is surprisingly loud. Set it up, where it won't bother you, I put it in my basement and didn't hear it at all.
I did contact customer service to ask about mulching and if I have to use the chute. Was pleased to see I got a response within a day and it was helpful.
The batteries do a good job. One thing, when they are on the charger, it is surprisingly loud. Set it up, where it won't bother you, I put it in my basement and didn't hear it at all.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Delighted with Pro 80V Cordless 21" Self-Propelled
on October 20, 2020
Posted by: Anonymous
Verified Purchase:Yes
I was a two-stroke Lawn Boy die-hard user. Never considered a battery mower until recently. Since I had so much luck with my GreenWorks edger and trimmer and support, I finally decided to get the GreenWorks Pro 80V Cordless 21" Self-Propelled Lawn Mower w/ 5.0 Ah Battery (directly from the company, as it was priced better than the big "A"). It is a great mower, performs beautifully, and I am so pleased with my purchase. My yard is done in with NO need to recharge the battery, and best of all, gas, oil, air filters, tuning, carbs, plugs, smoke, etc. are gone forever!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Beat my expectation!
on November 20, 2020
Posted by: Mark D
from KC area
Bought to replace a top-brand self-propelled that after 2 years was having starting issues. A neighbor told me about his experience with his Greenworks mower so I gave it a try.
1st) It's so light I find I don't even use the self-propel mode all the time. 2nd) The power was easily enough (even bagging my tall fescue). 3rd) I think it bagged better than my old mower and filled the bag more completely. 4th) I had plenty of battery left after bagging my 14,000 SF lot (I don't know how much of that the house takes up, though).
SO... This mower is faster, lighter, simpler, and more reliable than my top-of-the-line old mower. This 80V lawnmower works amazingly well, and it puts this product line in a position where gas is finally obsolete.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Better than expected, better than hoped
on July 6, 2021
Posted by: cmilescody
from Oklahoma City, Oklahoma, USA
To prepare for my retiring, we decided to cut expenses and buy a lawn mower. This 80V cordless mower turned to be a perfect purchase. It saved enough in one summer to pay for itself and the battery, which was nice, but the other benefits became obvious through that summer. It is light, so getting out and mowing is not a laborious activity, and it is quiet, so my ears aren't worn out. When you let go of the power lever, the motor shuts off, making it silent and conserves the battery. It doesn't emit fumes or require filling, transporting, and storing a gas can. There are many fewer mechanical parts to maintain and divine reasons for it not working. The 5Ah battery does my front and back yards (100' by 50' each). It probably would last longer, by I charge the battery immediately after use so that the degree of discharge is minimized, making the battery have a longer life overall. Its easy to clean: just take the battery out and powerwash its undercarriage. There is one simple and easy height adjustment lever. The cruise control is nice to have for thicker patches, but I rarely use it since it uses more of the battery. It is powerful enough to plow through thick and tall grass, and if it senses that it needs more power, it automatically delivers it for as long as it needs to. I will have to wait to see how long the batteries last. They are expensive (as are competing companies' batteries) and it would be a shame if they didn't last long. If that's the case, Greenworks could follow the lead of those companies that provide a corded adapter that plugs into the battery slot. In any case, at the time of this writing, I am thrilled with this mower and the company in general.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
Great mower got my good size yard done on one battery. No gas or yearly oil changes spark plug tune ups. Grass catcher works great.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Very light-duty grass only
on July 28, 2023
Posted by: turfted
from atlanta, ga
very disappointed with this machine. what I did in 30 minutes with a gas mower takes me 2 days! with this machine, and its still not 100% done. I bought an extra battery and it is still very disappointing how weak the motor is. It shuts down and kills battery at the slightest hiccup
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 31, 2023
Hello turfted,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com