Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
3
Decent Mower But Broken Bar?
on May 23, 2022
Posted by: ElectricMowingRocks
from Connecticut
Gender:Male
The lawnmower seems solid but the bar that holds the cover for rear discharge chute won't stay in the hole on the left side (standing behind the mower). Is there a missing piece to keep the bar secured or is it defective?
Response from greenworkstools.comBy Greenworks, Customer Care, May 25, 2022
Hello ElectricMowingRocks,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Love this mower. Only gave it a 4-star as I could not register it online because you want a jpeg .of my receipt. I bought online from your company and gave serial number and model number, but would not register because I lacked the receipt!! Good grief I even have the order number!!
The kit arrived with all needed materials. The fit and installation went smoothly including the blade swap. The grass catcher bags fill left to right with easy emptying.
Lost the tether to spark plugs, gas, replacing starter cords... after getting this moved mu gas mower to the curb and offered free to anyone that wanted it. Very surprised at the battery life on one charge... does more than the acre mentioned.
The only improvement I would ask for is more suction within the blade area so it could lift up some of the smaller twigs or slightly matted leaves at the higher cut heights.