Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,595
4 Stars
314
3 Stars
59
2 Stars
34
1 Star
98
93%of customers recommend this product.
(
1,622 out of
1,750)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Posted by: Scott from NY
from Syracuse NY
Gender:Male
Verified Purchase:Yes
Performs as expected.
Great cut and excellent battery life.
Strongly suggest this mower if you’re shopping for a gas alternative.
Great cut and excellent battery life.
Strongly suggest this mower if you’re shopping for a gas alternative.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, July 19, 2022
Hello Scott from NY
We are glad to hear you are enjoying the product! We are sorry to hear that you were not completely satisfied with the run time of this battery. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed. Using the self-propelled feature will reduce the runtime by half.
We hope these tips will help. We would be happy to carry on this conversation to offer some additional suggestions, if you are willing, contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are glad to hear you are enjoying the product! We are sorry to hear that you were not completely satisfied with the run time of this battery. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed. Using the self-propelled feature will reduce the runtime by half.
We hope these tips will help. We would be happy to carry on this conversation to offer some additional suggestions, if you are willing, contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Minnie05
from St. Paul, MN
Verified Purchase:Yes
We've only had it for about a month but so far so good. We can get both our front and back lawns completed (about a 10th of an acre) on one charge, but the batteries charge fast even if we forget to charge them before mowing. Occasionally the unit shuts off when going over large exposed roots but it could be due to letting up on the handles as they are sensitive and the unit will shut off if you even let up slightly. Overall we are pleased with it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazing cut
on July 18, 2022
Posted by: Lennox22
from Charlotte
Gender:Male
I had a used 40volt mower and this thing puts it to shame. Not only is it an amazing cut, but I don’t even have to push. The bagging is easy and charging is super fast.
It does use up the batteries faster with self-propelling but it charges the 4amphour battery in the time it takes to have a break. So even with one charger I’m not worried about needing to charge faster.
The back wheel will lock up right after releasing the throttle so you can’t pull it back easy. But you can fix this by pushing the machine forward a bit or stopping and then going forward a bit. It caught me the first few times but it’s just a learning curve. I now make sure to push the last foot or two before needing to turn. That clears the lock and there’s no issue.
The suction is pretty good too. There isn’t any grass left down when it’s bagging. And it folds up in a flash. Mine is tucked away beside my recycling bin.
Honestly, this model is a bit expensive and I was a little worried about spending this much, but it’s been worth it every time. It’s a well built powerful mower. The batteries offer enough charge to knock out a half acre or more.
Written by a customer while visiting greenworkstools.com
Posted by: Cozzmanic
from Florida
Gender:Female
Verified Purchase:Yes
This is the easiest mower I have ever had. The 80v battery lasts the entire time to get everything mowed. The thing I like the most about it is how I can prop it vertically to either clean out the bottom, check the blade, and minimize storage space needed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Troyeh49
Verified Purchase:Yes
Ease of Ordering, Quick shipment and easy to Replace. And gets the Job done with ease now with a New Blade
Written by a customer while visiting greenworkstools.com
Posted by: GoodPurchase
from Portland, OR
Verified Purchase:Yes
This lawnmower works great for my almost 1 acre yard that is narrow, rough in some areas, and mostly on a hill. It has reduced the time and effort required to get the yard mowed. The self-propelled feature helps tremendously. The 7 height adjustments allow me to easily adjust for the rough areas, then cut closer for the more manicured lawn.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Peggy J
Verified Purchase:Yes
This is a excellent machine. I had a Kobalt before and my biggest complaint was the handle operation. It was hard to fold. This one operates great
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Roosevelt, NJ
Gender:Female
Verified Purchase:Yes
Wowwy Kazowwy this mower is great. I love that it is self propelled as it makes inclines a piece of cake. I can slow it down for going around flower beds and trees and then speed it up on the open areas. The batteries charge quickly and I love that there are 2 that switch over automatically when one runs out.
Written by a customer while visiting greenworkstools.com