Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,595
4 Stars
314
3 Stars
59
2 Stars
34
1 Star
98
93%of customers recommend this product.
(
1,622 out of
1,750)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
2
Functions well; Battery is Lacking
on August 8, 2022
Posted by: ZEK_22
from Virginia
Gender:Male
I've had this mower for nearly 4 months and have been impressed by everything except the battery life. The mower is light weight, easy to maneuver, and relatively quiet compared to a gas motor. It cuts well and the motor does a good job ramping up to higher speeds when needed for thicker grass.
I have two 2.0 Ah 80 volt batteries, and given the advertising claim that each battery can power the mower for "30 minutes" I assumed two batteries would be more than enough. Unfortunately, the last 3 times I've mowed my 0.2 acre lawn, I've gone through both batteries before finishing (and before the first battery can complete a recharge). It seems that if the motor has to increase the power for any length of time, the battery life drops precipitously. This has been quite disappointing, and the only solutions seem to be a) delaying the job while the first battery cools down and then charges (around 1 hour) or b) purchasing a higher Ah battery, which is not an inexpensive item.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, August 9, 2022
Hello ZEK_22,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Amy P
from Bellingham, WA
Gender:Female
Verified Purchase:Yes
Works amazingly well! Easy to use and lightweight ! Gets the job done. I would highly recommend !
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Review 80V 21" Self-Propelled Mower
on August 8, 2022
Posted by: Bobbay
Gender:Male
My 21" self-propelled mower is well-made, quiet, easy to use. 5 stars. I'd highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Ni89
from South Carolina
Gender:Male
Verified Purchase:Yes
Easy replacement and arrived quickly. I LOVE GREENWORKS PRODUCTS
Written by a customer while visiting greenworkstools.com
Posted by: CatMack
from Chesterfield, MO
Gender:Female
Verified Purchase:Yes
Good quality, easy to replace, sharp and decent price. This blade was out of stock in so many places I purchased extra to have a shart one on hand.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: WandaLou
from San Antonio, TX
Gender:Female
Verified Purchase:Yes
I ordered a blade for my Greenworks lawn mower. It arrived within a few days. It was easy to attach to my mower and worked great. Now i have an extra blade to sharpen while using the other. I love my lawnmower because I no longer have to mess with getting gas, etc.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Random blades of grass
on August 5, 2022
Posted by: muffinman20
from Herndon Va
Love almost everything about the mower except for the fact that despite the blade being brand new it leaves random blades of grass on every pass ..annoying
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, August 8, 2022
Hello Muffinman,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the cut.
If you don’t let the grass, get too high, you’ll be in good shape as far as getting an even cut. However, if you’ve let the grass get long, you’ll likely need to make a few passes for it to look even. It's worth noting, normal stock mower blades perform well on dry, shorter grasses, and are optimized for efficiency, while high lift blades work better in extreme conditions. The high-lift blade has deeper curves on the ends, which increase suction to circulate and expel the clippings. The higher air flow also helps prevent clogging when mowing tall or wet grass.
If you have further questions or concerns, please contact Greenworks Pro toll-free helpline at 1-855-345-3934. We are happy to help.
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the cut.
If you don’t let the grass, get too high, you’ll be in good shape as far as getting an even cut. However, if you’ve let the grass get long, you’ll likely need to make a few passes for it to look even. It's worth noting, normal stock mower blades perform well on dry, shorter grasses, and are optimized for efficiency, while high lift blades work better in extreme conditions. The high-lift blade has deeper curves on the ends, which increase suction to circulate and expel the clippings. The higher air flow also helps prevent clogging when mowing tall or wet grass.
If you have further questions or concerns, please contact Greenworks Pro toll-free helpline at 1-855-345-3934. We are happy to help.
Written by a customer while visiting greenworkstools.com
Posted by: chadbag
from Intermountain West
Gender:Male
Verified Purchase:Yes
Works great and is pretty battery efficient. We have two 2Ah batteries and my kids can do our lawn without the second one running out. My mom's other brand 56V mower with 7.5Ah battery barely completed the lawn, which other brand mower we borrowed while waiting for our Greenworks mower to arrive, after our Honda gas mower developed issues and wouldn't start, and I didn't have time to dork around with it. It is easy to operate and my teenage daughter has no issues doing our lawn.
Written by a customer while visiting greenworkstools.com