Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(545 Reviews)
Rating breakdown 545 reviews
5 Stars
401
4 Stars
100
3 Stars
14
2 Stars
8
1 Star
22
94%of customers recommend this product.
(
426 out of
452)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
5
First electric mower and I love it!
on February 16, 2023
Posted by: Jason F
from Atlanta, GA
Gender:Male
The GW 21" Pro 80V is my first electric mower after decades of gas powered tools, and I am a convert!! First, as a mower, it has great features like the wide range of cutting height, multi-speed propel, etc. The handle grip and angles are very comfortable and also help move, turn, and manipulate the mower in a comfortable manner. And one of my favorite features is how compactly it stores in the upright position, minimizing the footprint in my storage area - super clever!
The battery system does not disappoint. The 80V batteries have a great long life and recharge quicker than I expected - so much so that I can get the whole yard done and not have to stop to wait for batteries to finish recharging. That was one of my biggest concerns of converting to battery powered, would be needing a lot of batteries to get all the work done. Not a problem at all with the high amp/hour 80V batteries! And the batteries are so quick to change and swap, it couldn't be any easier - great job GW!
My wife even likes the new mower - because it's so much quieter than our old gas mowers! She used to avoid being outside while I was mowing, but she was really surprised with the much lower volume of the mower - and if she's happy, I'm happy!
Pros: Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
80V 21” lawnmower
on May 1, 2023
Posted by: waterdog
from Utah
Gender:Male
Bought this mower last fall. It came ‘tool only’ and I couldn’t afford the battery and charger at the time. Love to review it. My 60 volt was brilliant till I hit a hidden stump and toasted it. Would like to know if the 80V can run with one battery or the two it’s slotted for. I also feel a little ‘bait and switched’ with the tool only. Love all my other Greenworks tools and would like to stick with you.
Response from greenworkstools.comBy Greenworks, Customer Care, May 2, 2023
Hello waterdog,
Thank you for your interest and your continued support.
While the lawn mower can be used with one battery. It is recommend using both batteries for optimal runtime.
From time to time we do run sales on our batteries and more! Please be sure to follow us on social media for updates on new units and promotions.
https://www.instagram.com/greenworkstools
https://twitter.com/GreenworksTools
https://www.facebook.com/greenworkstools
If none of these forms of social media interest you, no worries! You can also check out our web page at https://www.greenworkstools.com and sign up for emails about upcoming promotions and product releases.
Thank you for your interest and your continued support.
While the lawn mower can be used with one battery. It is recommend using both batteries for optimal runtime.
From time to time we do run sales on our batteries and more! Please be sure to follow us on social media for updates on new units and promotions.
https://www.instagram.com/greenworkstools
https://twitter.com/GreenworksTools
https://www.facebook.com/greenworkstools
If none of these forms of social media interest you, no worries! You can also check out our web page at https://www.greenworkstools.com and sign up for emails about upcoming promotions and product releases.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Long runtime. Can't handle thick lawns.
on May 12, 2023
Posted by: JMatt64
from Guilford, CT
Gender:Male
Been using this mower for two seasons. Two issues stand out. 1) It does not handle thick, 3" or more height when cutting. Leaves clumps of grass even when the bag is empty. 2) When the bag is only halfway full, it's enough at that point to block the discharge shoot, and stop anymore clippings from entering the bag. I constantly have to empty the bag well before it is full! It seems the clippings don't get discharged at a high enough velocity to push them further back into the bag!
Pros: Easy to Use, Quiet, Durable, Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 16, 2023
Hello JMatt64
Thank you for your review. We are very sorry to hear about this experience!
In most cases this means either of two things. Depending on the length of the grass and when the last time it was cut the bag may fill up quickly. Another reason, why the grass not flowing into my bagger properly could be the collection bag is clogged. If the lining of your grass bag is clogged with old grass, you should clean it and once clean the air should flow through the grass bag more efficiently and improve the grass collection.
Hope this suggestion helps! If you find that you are still experiencing issues, we would be more than happy to assist with further diagnosis. Please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Thank you for your review. We are very sorry to hear about this experience!
In most cases this means either of two things. Depending on the length of the grass and when the last time it was cut the bag may fill up quickly. Another reason, why the grass not flowing into my bagger properly could be the collection bag is clogged. If the lining of your grass bag is clogged with old grass, you should clean it and once clean the air should flow through the grass bag more efficiently and improve the grass collection.
Hope this suggestion helps! If you find that you are still experiencing issues, we would be more than happy to assist with further diagnosis. Please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Almost perfect
on May 31, 2023
Posted by: Bill254
from Texas
Gender:Male
This is my 5th 80v tool (18” chainsaw, pole saw, weed eater, blower). It cuts great, has good speed, and runs smooth. It takes me more than one 2AH battery to do my yard (16 pallets of grass on about a quarter acre). Two things would make it perfect - add a phone holder, and look at a better way to release the rear wheels when you are under self propelled operation. You have to release the wheel drive lever 3-5’ before you either turn or pull the mower back so the wheel drive releases. The wheels will lock up if you don’t give it enough time/distance.
Pros: Cost-Saver, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Gaboone
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the headlights and slots fir two 80v batteries
Written by a customer while visiting greenworkstools.com
Posted by: bubba hotep
from hartford, ct
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this approximately a month and have used it to cut the heavier spring growth. I got the self propelled 80v with a 5 ah battery on sale and I am happy with the choice for the most part. Its not as powerful as my old gas mower but its close enough. I dont think it will be as big a part of fall leaf pickup as my old gas mower which had much more lift and suction, but thats fine too. I have about 10k sq ft and I push the mower for the exercise, but nice to know self propelled is there. With me pushing for 50min I have 1 light left on the battery meter. Whether this is 30 more seconds or 15 minutes I do not know as it hasn't run out. Pretty happy with the purchase but i'm going to run the other one dry, buy a cheap carb off the internet and keep it just in case. Note: if the mower had a turbo button, i dont think the leaf stuff would be an issue, but the model i chose doesnt have that.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Austin, TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works really great. I would recommend getting a second battery though. I have a pretty small front and backyard and only get about 75% through it before the battery dies. I still find it more convenient than my previous gas mowers
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: CATGUY72
Verified Purchase:Yes
[This review was collected as part of a promotion.] Went from push mower to self propelled. Wow what a difference. Make my life easier. Very happy with greenworks products.
Written by a customer while visiting greenworkstools.com