Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,595
4 Stars
314
3 Stars
59
2 Stars
34
1 Star
98
93%of customers recommend this product.
(
1,622 out of
1,750)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
4
Missing one of the upper handle knob/bolts
on February 13, 2023
Posted by: Wikk
from Colorado
Gender:Female
Missing one of the upper handle knob/bolts. How do I get a replacement?
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, February 14, 2023
Hello Wikk,
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We would be happy to assist in sending you a knob/bolt for your new lawn mower. Please reach out to Customer Care experience team at 1-855-345-3934.
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We would be happy to assist in sending you a knob/bolt for your new lawn mower. Please reach out to Customer Care experience team at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: Kay P
from Md
Gender:Female
Verified Purchase:Yes
We have many Greenworks products due to the quality and ease of use
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Broke within 6 months
on November 24, 2022
Posted by: Paddy Murphie
from Illinois
Gender:Male
My father purchased this for me when I purchased my first home, and it was working great, until, during my last mow of the season, it would not turn on anymore. I did the troubleshooting so I assume it is an issue with the start handle, but I have been unable to reach their customer service team.
Pros: Quiet
Response from greenworkstools.comBy Greenworks, Customer Care, November 25, 2022
Hello Paddy Murphie,
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks.
We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please contact us once more at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks.
We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please contact us once more at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product! Trimmer is next
on November 18, 2022
Posted by: 80VRox
from Pa
I have a small level backyard lawn (~40'x60') plus a super small front lawn. I get 2 weeks of double cutting out of a charge. So nice to have a lightweight unit I can literally fold and hang on the wall.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Mary Tribbey
Verified Purchase:Yes
Hi, my name is Mary. I am a 66 year old (little old lady). My lawn care company ended their contract with us to work only on commercial properties. I was left with a shaggy yard full of cottonwood leaves, and no one to help clean it up for winter. The PRO80V is a fantastic help to me. It mulches, takes care of lawn and leaves. I feel empowered!!! Thank you for the fantastic tool to keep me on top of a lovely lawn. No more need for contracts to do my lawn. Great performance lawnmower! p.s. I am married to Ed and he no longer can do yard work. He loves the PRO80V as well.
Written by a customer while visiting greenworkstools.com
Posted by: Frink
from San Diego
Gender:Male
Verified Purchase:Yes
Perfect lightweight tool for my tiny lawn. It glides smoothly over the dips in the ground and leaves a perfect flat top cut. Whisper quiet, and light enough to lift and carry. Recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Wiegs
from Wisconsin
Gender:Male
Verified Purchase:Yes
This mower has worked great so far. It’s easy to push and cuts well. The battery life is pretty solid. Feeling pretty good about the purchase!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Suburban widow
from Lombard, IL
Gender:Female
Verified Purchase:Yes
I bought this after my lawn guy quit and I couldn’t find a comparable replacement. I wanted a mower that was easy to use, low maintenance, and durable. So fat this meets my needs and I’m a widow in her 60s.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com