Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,595
4 Stars
314
3 Stars
59
2 Stars
34
1 Star
98
93%of customers recommend this product.
(
1,622 out of
1,750)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
5
Awesome enough to make me buy more Greenworks equipment!
on May 31, 2024
Posted by: PhatPat
from nashville TN
Gender:Male
[This review was collected as part of a promotion.] I bought this AFTER purchasing other greenworks products. I had a big tree fall earlier this year, my chainsaw would not work (again) because I am terrible at winterizing my equipment. I bought the 14" 80V chainsaw and was blown away how strong and well it worked. SO then I bought this 80V push mower and already had one battery and now I have 2, last week I bought a 80V weed eater on a sale, and now I have 3 80V batteries which is plenty to do anything with. You guys got me on the hook as a premiant customer and I will be replacing over time any gas powered equipment for the 80V line up. I LOVE it. I am a walking advertisement for you guys as I have told everyone I know about it. perfect experience so far.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Push Lawn Mower
on May 30, 2024
Posted by: Farmer Brown
from Annapolis Maryland
Gender:Male
[This review was collected as part of a promotion.] This was my 1st battery powered mower and I could not be happier, it is much lighter than gas mowers, quieter and no noxious fumes. I recommended it to all my neighbors.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great upgrade from gas mower
on May 30, 2024
Posted by: timmwood
This was a great upgrade from gas mowers! No more struggles to start a mower. It doesn't break down in the middle of mowing season. My gas mowers would inevitably break down in the middle of mowing season and the wait time for a repair was three weeks. For that reason, I had two mowers. The savings in repair costs has more than made up the difference in price between this mower and a comparable gas mower. My one criticism is the side grass discharge chute. I'd rather not use the bag, so I used the chute. That required installing the plastic cover. Without it, the chute is closed and no cut grass will be ejected while mowing. If the chute cover is bumped against something, it is likely to pop off. This makes it more difficult to mow in tight spaces. I've given up on using the chute and now use the bag. I wish there were a way to open the side chute without installing the plastic cover.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Better than expected!
on May 28, 2024
Posted by: Ralph Lawn Choice
from Bolivia, North Carolina
Gender:Male
[This review was collected as part of a promotion.] Bought this mower last fall. Never had a walk behind so easy to use and fast. It does everything they advertise and more. Loved it so much I bought the matching 60Volt edger.
JUST LOVE GREENWORKS PRODUCTS!!!
JUST LOVE GREENWORKS PRODUCTS!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not Worth It
on May 27, 2024
Posted by: Anonymous
from Idaho
I’ve had this mower for almost three months now and I mow every other week. I only have .25 acres the first month I could mow the whole lawn with no issue, the second month I had to recharge one batteries to finish (three full batteries), and now I can’t even mow half of my yard with both batteries full. Not sure if I got faulty batteries but it’s ridiculous that it takes me 5 hours to mow my .25 acre lawn because I have to wait for batteries to charge.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 29, 2024
Hello SabsBurch,
Thank you for taking the time to share your experience.
We are sorry to hear that the unit has not fully met your expectations. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Runtimes can vary depending on a few factors, including but not limited to if the self-propel feature is used throughout the entire cut, grass texture and consistency, cutting height, and lawn size. If you wish to address your concerns directly with one of our Product Experts, please contact us by chatbot through the customer contact page located on our website on www.greenworkstools.comor call Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see whether your run time and battery life would be considered average.
Thank you for taking the time to share your experience.
We are sorry to hear that the unit has not fully met your expectations. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Runtimes can vary depending on a few factors, including but not limited to if the self-propel feature is used throughout the entire cut, grass texture and consistency, cutting height, and lawn size. If you wish to address your concerns directly with one of our Product Experts, please contact us by chatbot through the customer contact page located on our website on www.greenworkstools.comor call Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see whether your run time and battery life would be considered average.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
on May 24, 2024
Posted by: Archie 1776
Gender:Male
I hate this mower when I try to go backward the wheels lock up. I have tried stopping the mower and pushing it forward, but the wheels still lock up. This has to be the stupidest thing Greenworks has done.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 27, 2024
Hello Archie 1776,
Thank you for your review. The self-propelled drive system with rear-wheel-drive and variable speed control on this unit has been designed for maximum traction, maneuverability, and control. Self-propelled mowers move under their own power, utilizing a dedicated propulsion motor or a geared transmission running of the main (blade) motor. This reduces the strain of pushing a heavy lawn mower, meaning bigger areas of lawn can be mowed more frequently as the operators are less fatigued. The wheels temporarily lock when the self-propel feature is not engaged for safety precautions, however with a slight push ahead the mower should engage the self-propelled feature right away and get you right back to mowing as desired. We are sorry to hear that your purchase fell below expectations, if you ever have any questions or warranty needs, please do not hesitate to reach out to Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your review. The self-propelled drive system with rear-wheel-drive and variable speed control on this unit has been designed for maximum traction, maneuverability, and control. Self-propelled mowers move under their own power, utilizing a dedicated propulsion motor or a geared transmission running of the main (blade) motor. This reduces the strain of pushing a heavy lawn mower, meaning bigger areas of lawn can be mowed more frequently as the operators are less fatigued. The wheels temporarily lock when the self-propel feature is not engaged for safety precautions, however with a slight push ahead the mower should engage the self-propelled feature right away and get you right back to mowing as desired. We are sorry to hear that your purchase fell below expectations, if you ever have any questions or warranty needs, please do not hesitate to reach out to Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: bgamek
from Alma Center WI
Gender:Female
Verified Purchase:Yes
I like the mower in general. It cuts nice and feels very sturdy.
I purchased it with the hope of making lawn mowing easier - easier to maneuver, not as noisy, no fumes. I truly like the "no fumes" but, it is heavier than my gas powered mower and is very loud *I still have to wear ear protection.
I am a 69 yr old lady who only stands 4' 10". This mower is difficult for me to handle
I purchased it with the hope of making lawn mowing easier - easier to maneuver, not as noisy, no fumes. I truly like the "no fumes" but, it is heavier than my gas powered mower and is very loud *I still have to wear ear protection.
I am a 69 yr old lady who only stands 4' 10". This mower is difficult for me to handle
Pros: Convenient, Cost-Saver, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Fits like a glove
on May 23, 2024
Posted by: josuew
from Spicewood,Tx
Gender:Male
[This review was collected as part of a promotion.] Bought it as a replacement. Nothing like OEM products
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com