Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,595
4 Stars
314
3 Stars
59
2 Stars
34
1 Star
98
93%of customers recommend this product.
(
1,622 out of
1,750)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
1
Decent product, but replacement parts are sold out
on June 14, 2024
Posted by: JWyatt
not a bad product, but it’s really frustrating when you have a manufacturer that builds a product that you have to buy their replacement parts. Not opposed to it but only when they are sold out. I need a 21 inch mower blade and I’m now I can’t get one and the lawn will continue to grow. I am forced to rent equipment or pay someone to mow my yard that I wanted to avoid from the start. I will not buy Greenworks anymore.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 17, 2024
Hello JWaytt.
Thank you for reaching out to us. This product is now in stock! If this is not the item you needed please contact us by Chatbot on www.greenworkstools.com or by phone 1-888-909-6757 ). We would like the opportunity to speak with you to see if we can find a solution.
Thank you for reaching out to us. This product is now in stock! If this is not the item you needed please contact us by Chatbot on www.greenworkstools.com or by phone 1-888-909-6757 ). We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazingly smooth and easy
on June 14, 2024
Posted by: Jess_inCT
from Danbury Connecticut
Gender:Female
[This review was collected as part of a promotion.] I bought the 80v combo pkg which included 5 equipment and 2 batteries and chargers. Best decision I’ve ever made. I spent hours in the yard and effortless. The batteries charge in 30 min and lasted over an hr of hedge trimming, mowing and blowing! Haven’t used the weedwacker or the chainsaw yet- but super excited I have them in my arsenal! As a 50 yr old woman - I can easily take care of my 1/2 acre of slopped / hills and heavily wooded/gardens/bushes yard!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
on June 11, 2024
Posted by: Clue67
Gender:Male
I bought 2 years ago works great! However I need a blade and can’t find one! Not happy about that. People who sell them don’t carry the replacement blades! Would have given it a 5.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Impressive machine
on June 11, 2024
Posted by: Anonymous
from Fort Wayne, IN
Gender:Female
[This review was collected as part of a promotion.] I purchased this mower because the reviews were pretty good and I am impressed. I have a 1/2 acre to mow, and this machine performs well. Of course I had to recharge the battery a total of 3x to finish but that was expected and the batteries recharge quickly. I purchased a combo set, and the blower and weed eater were equally easy to use and both quality products.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Quiet, cuts smooth, able to set speed
on June 8, 2024
Posted by: Pungo Bill
from Lexington, NC
Gender:Male
[This review was collected as part of a promotion.] We have several 80/82V Greenworks tools including the zero turn mower, blower, chainsaw, and now the self-propelled mower. My wife loves the zero turn mower (I rarely get to use it.) and the other tools have been easy to use and dependable. The 25 in mower has helped make mowing our our sloped yard much easier. The twin blades seem to chop up the grass finer for better mulching. And of course not having to deal with gasoline and oil is a plus.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
"What a machine!"
on June 7, 2024
Posted by: knc007
from Atlantic City, N.J.
Gender:Male
Just received this 80V 21", Cordless Battery, Self-Propelled, Lawn Mower & "What a machine!". I would recommend highly. It came with a 2A 80V battery 3/4 charged, & a 4A 80V new, uncharged which I put on the charger immediately.
As I couldn't wait, I loaded the 2A battery in & installed all parts as per the manual. Starting first time was simple & "by the book".
After 45 mins, I found I had cut my whole yard, using half speed & propelled power with the battery finally giving up.
As I couldn't wait, I loaded the 2A battery in & installed all parts as per the manual. Starting first time was simple & "by the book".
After 45 mins, I found I had cut my whole yard, using half speed & propelled power with the battery finally giving up.
Pros: Cost-Saver, Easy to Use, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Good Mower with a couple serious flaws
on June 2, 2024
Posted by: alex_like_fresh_cut_grass
from NJ
Gender:Male
First the positive points. The run time for the 25" Mower with two 4Ah batteries is excellent. The machine is powerful and cuts well. However, there are two serious flaws. The self propelled drive mechanism does not disengage when you stop. You must push machine forward to disengage, Very annoying. Second, the bag size for the 25" mower is tiny. I expected a much larger bag for a wider machine.
Pros: Convenient, Quiet, Environmentally Safe, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 4, 2024
Hello alex_like_fresh_cut_grass,
Always enjoy hearing from our customers. We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products our customers want and needs. We'd love to talk a little about the collection bag and self-propelled feature. Greenworks collection bag can hold up to 52 liters or 1.5 bushels (14 liquid gallons) before it needs to be emptied.
The self-propelled feature is not usable in reverse. They are designed to lock when pulled back to prevent damage to the drive belt. If you are using the self-propelled feature, the mower will attempt to move forward and will be difficult to move backwards. You would have to release the self-propelled lever to pull the mower backwards while still holding onto the start lever. We hope this helps.
We hope this information helps you understand our product better, and perhaps encourages you to give it a second chance!
Always enjoy hearing from our customers. We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products our customers want and needs. We'd love to talk a little about the collection bag and self-propelled feature. Greenworks collection bag can hold up to 52 liters or 1.5 bushels (14 liquid gallons) before it needs to be emptied.
The self-propelled feature is not usable in reverse. They are designed to lock when pulled back to prevent damage to the drive belt. If you are using the self-propelled feature, the mower will attempt to move forward and will be difficult to move backwards. You would have to release the self-propelled lever to pull the mower backwards while still holding onto the start lever. We hope this helps.
We hope this information helps you understand our product better, and perhaps encourages you to give it a second chance!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good product
on June 1, 2024
Posted by: Chemman0526
from Niagara Falls ny
Gender:Male
[This review was collected as part of a promotion.] Love the product. I wish the battery lasted longer
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com