Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
5
Very quiet
on June 20, 2024
Posted by: Texan2
from Texas
[This review was collected as part of a promotion.] This mower has a lot of power, works well, and runs very quietly. I even took a phone call while mowing the lawn.
[This review was collected as part of a promotion.] I was hesitant to switch over to electric, but after my first mow, completely satisfied with the cut and the power
[This review was collected as part of a promotion.] Recently purchased this last week and was able to cut my entire back yard with a single battery. Lot faster and easier than my old mower.
[This review was collected as part of a promotion.] I bought this mower about a month ago. It is very easy to assemble. 80V battery is as powerful as a gas mower. And 5.0 Ah makes it faster to charge. I am really satisfied with this product. The self propelled option is also very easy to turn on and off.
[This review was collected as part of a promotion.] Easy and quick to unpack and assemble, to just 10 minutes. I'm currently waiting for initial battery charge before using. Warning, the box is heavy so have a helper around to get the mower out of the box. With that said, I'm glad it's heavy as it gives me a sense of quality.
[This review was collected as part of a promotion.] I have used this mower for 3 summers It is lightweight, folds for storage, & batteries charge quickly.
[This review was collected as part of a promotion.] One of the batteries that came with the mower is completely dead and won't charge. I get a flashing red light. The other battery lasts approximately 5-10 minutes per use. I gave up on this mower and have started using the 40v version I've had for 7 years. Those batteries still work fine.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 20, 2024
Hello ktg807. Thank you for your review. We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.