Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.5
(597 Reviews)
Rating breakdown 597 reviews
5 Stars
437
4 Stars
104
3 Stars
16
2 Stars
13
1 Star
27
93%of customers recommend this product.
(
457 out of
491)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
5
So satisfied
on September 19, 2025
Posted by: Huntermadden911
from Gilroy, California
Gender:Male
[This review was collected as part of a promotion.] I bought this set combo about a month ago and so far I’m really happy with it, I’m so satisfied that I end up getting the chainsaw, and now I’m thinking of getting the pole chainsaw
Pros: Convenient, Easy to Use, Durable, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Needing peace and quiet
from Tennessee
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine is amazing! Best part is my dog doesn’t bark and want to attack it like a gas powered mower.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
An "Okay" mower
on September 9, 2025
Posted by: Mark54
[This review was collected as part of a promotion.] I have now used the mower two times, and I have mixed feelings. The biggest pro is the fact that the cutting height for all four wheels is controlled with a single lever - no more having to adjust each wheel. But there are more cons than pros. First, the battery drains quicker than expected - it cost me extra, but I'm glad I bought an extra battery. The self-propulsion speed is extremely adjustable - from so slow that a snail might pass you, to so fast that an Olympic speedster would have trouble keeping up. But the self-propulsion is also a bit of a pain - when you disengage it, unless you push the mower forward a bit, the back, propulsion wheels, are locked up, and won't let you pull the mower backwards, which can be a real pain if you are up against a solid object. I have to rate it as no more than an "Okay" mower.
Response from greenworkstools.comBy Greenworks, September 9, 2025
Hello Mark54. Thank you for sharing such a detailed review of your mower experience. We are glad to hear you appreciate the single-lever height adjustment and the wide range of self-propulsion speeds. We understand your concerns about battery runtime and the difficulty maneuvering backward when the self-propel is disengaged. RWD mowers offer better traction, particularly on hills and uneven surfaces, as the rear wheels can grip the ground more effectively. They also tend to maintain traction better when the grass bag is full. However, RWD mowers may require a slight effort to turn, as the operator needs to release the self-propelled lever to pull the mower backwards while still holding onto the start lever or pivot on the rear wheels. We have a video that will show you how to operate your self-propelled mower. You can watch the video here (https://youtu.be/NUN1HvDgwrY). We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on the product’s page or Chat with us direct on our website www.greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Easy to use
on September 8, 2025
Posted by: Mash13
from Florida
Gender:Male
[This review was collected as part of a promotion.] I purchased the 22 inch mower with 2- 4Ah 80 volt batteries. Bought it Sept. 1st only used it once. It is very easy to use and cuts great. The self propel is excellent and the hand control make it easy to use. It went up a good size hill very easily.
I only gave it 4 stars because I only used it once. Could easily be 5 after a few more uses. Used on St. Augustine if that helps anyone.
I only gave it 4 stars because I only used it once. Could easily be 5 after a few more uses. Used on St. Augustine if that helps anyone.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: SteveX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a solid, capable mower that does its job well. The 80V battery provides plenty of power to get through a medium-sized lawn without any issue, and having two batteries is a convenient feature. The self-propelled function works as expected and is helpful on inclines. The 4-in-1 options for handling clippings are a practical touch, offering good flexibility.
It is a fairly heavy piece of equipment, which is worth noting. While it performs reliably, the price point is still a consideration for the value.
A good, efficient choice for someone looking to switch to battery-powered lawn care.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Misrepresentation of the acreage it does
on September 4, 2025
Posted by: DanOO
Gender:Female
[This review was collected as part of a promotion.] The article, when you read about it, greenworks, says this mower goes three quarters of an acre, but when you get the box, it states only one third of an acre. Their description of the product doesn't actually match what the box says when you received the product. I could not figure out how to add the image of the box.
Response from greenworkstools.comBy Greenworks, January 14, 2026
Hello DanOO.
Thank you for bringing this to our attention. We understand how confusing and frustrating it can be when the information listed online does not appear to match what is shown on the product packaging. Runtime and coverage estimate, such as acreage, are based on ideal operating conditions and can vary depending on factors like grass height, terrain, speed, and usage of self-propelled features. In some cases, packaging may reflect more conservative estimates to account for these variables.
We appreciate you sharing this feedback, as consistency between product descriptions and packaging is important. We will pass this along to the appropriate team for review. If you have questions about performance expectations or would like assistance determining whether this mower meets your needs, our customer support team is available to help. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Thank you for bringing this to our attention. We understand how confusing and frustrating it can be when the information listed online does not appear to match what is shown on the product packaging. Runtime and coverage estimate, such as acreage, are based on ideal operating conditions and can vary depending on factors like grass height, terrain, speed, and usage of self-propelled features. In some cases, packaging may reflect more conservative estimates to account for these variables.
We appreciate you sharing this feedback, as consistency between product descriptions and packaging is important. We will pass this along to the appropriate team for review. If you have questions about performance expectations or would like assistance determining whether this mower meets your needs, our customer support team is available to help. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
New mower for warranty coverage
on September 4, 2025
Posted by: JDee
from Baton Rouge
Gender:Male
[This review was collected as part of a promotion.] I received a new lawnmower after my Greenworks mower broke due to warranty coverage.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Northfield,NJ
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quiet and self-propel is very fast.....Was really reluctant to go with the battery operated but happy I did
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com