Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,595
4 Stars
314
3 Stars
59
2 Stars
34
1 Star
98
93%of customers recommend this product.
(
1,622 out of
1,750)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
3
Nice bagger - QC/Instructions Meh
on August 3, 2024
Posted by: Motman
from Houston
Gender:Male
Cmon Greenworks! I have several GW products which received 5 star reviews but not including the BOLTS for the mounting bar is Not Acceptable. Lucky for me I keep some around for this purpose. Installation instructions are horrible and there aren't any good videos on YT. Most will figure it out quickly but some (40%) will probably want to return it. The actual operation of the bagger is fine! I will use the bagger on my bermuda grass to reduce thatch build up from mulching. After the 1st use I can see an improvement. Easy to use and emptying is a breeze.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective
Response from greenworkstools.comBy Greenworks, August 6, 2024
Hello Motman.
Thank you for reaching out to us. We are sorry to hear the bolts for the bracket were missing. We would never want out customers to have this experience. We are happy to hear you were able to set up the bagger without issue. In the future or for other readers, if you ever experience an issue, missing parts or have any other concerns when using one of our products, please contact us at your earliest convenience to see how we can help. We can be reached by Live Chat on www.greenworkstools.com at 1-888-909-6757 (1-888-90WORKS). Thank you.
Thank you for reaching out to us. We are sorry to hear the bolts for the bracket were missing. We would never want out customers to have this experience. We are happy to hear you were able to set up the bagger without issue. In the future or for other readers, if you ever experience an issue, missing parts or have any other concerns when using one of our products, please contact us at your earliest convenience to see how we can help. We can be reached by Live Chat on www.greenworkstools.com at 1-888-909-6757 (1-888-90WORKS). Thank you.
Written by a customer while visiting greenworkstools.com
Posted by: Bennie Daniel
from Biloxi, MS
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This 80V is strong, the various speeds get the job done wether you are mowing the lawn or going around the flower beds the mower will not get away from you.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent mower for our farm
on August 2, 2024
Posted by: Leatherwood Ranch
from White Bluff, TN
Gender:Female
[This review was collected as part of a promotion.] We bought this battery powered mower to fine tune the mowing on the acreage around our house. Excessive time spent weed trimming no longer made sense where the tractor mower couldn’t reach so we added this machine to our line-up and haven’t been disappointed! We love the mulching feature so that we can use the grass and leaf mulch for our compost garden. Another bonus are the easy to use adjustments for cutting height and user handle height. The battery life is excellent and serves our needs. This is our 3rd Greenworks purchase in the last 2 years and will happily continue to support an American company!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Wet grass issues
on August 2, 2024
Posted by: Pat1375
from Central fl
[This review was collected as part of a promotion.] Works as expected. Have to use side discharge if grass is slightly wet else stops working as jammed with grass.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Roger A.
from Beaufort SC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well made bagger assembly designed to last a long time!
Pros: Convenient, Easy to Use, Durable, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Mid-Michigan USA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This replaced my 47-year-old Lawn boy mower, and I find the build quality better and believe it would last just as long. I really like how quiet this mower is. It's easy to operate and has a long battery life that covers two mows on my lawn. I also like that I can use power drive with the deck blade off for transporting to distant areas from the house. Highly recommend!
Pros: Convenient, Easy to Use, Quiet, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great mower with some limitations
on August 1, 2024
Posted by: Famous
[This review was collected as part of a promotion.] I bought this 3 months ago, here is my observations; the mower itself is strong, not gas strong but does the trick, there is some learning curve and some lag between pressing the forward handle and the response of the mower but nothing major. I got this for my brother who is not into maintenance. so this is perfect. no oil or filters to change. charge and play.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not what expceted
on July 31, 2024
Posted by: mid city mower
from NEW ORLEANS
Gender:Male
[This review was collected as part of a promotion.] Battery says 60-70 mins ,,, my two lst less than 30
Def wouldn't suggest for a yard more than 1000 ft
Def wouldn't suggest for a yard more than 1000 ft
waiting to see how customer services says and will report baxk
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 1, 2024
Hello mid city mower.
We are sorry to hear that you were not completely satisfied with the run time of this battery. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use along with operator technique and more. The run-time of a battery would depend on the load acting on the unit while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawn mower (i.e. lawn mower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. Suggested, runtime for this lawn mower is up 60 min. (w/ included batteries) or up to 1 Acre. We would be happy to investigate to see whether your run time would be considered average; please reconnect with us by Live Chat on www.greenworkstools.com or by phone Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you in greater detail.
We are sorry to hear that you were not completely satisfied with the run time of this battery. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use along with operator technique and more. The run-time of a battery would depend on the load acting on the unit while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawn mower (i.e. lawn mower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. Suggested, runtime for this lawn mower is up 60 min. (w/ included batteries) or up to 1 Acre. We would be happy to investigate to see whether your run time would be considered average; please reconnect with us by Live Chat on www.greenworkstools.com or by phone Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you in greater detail.
Written by a customer while visiting greenworkstools.com