Customer reviews from greenworkstools.com
Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,595
4 Stars
314
3 Stars
59
2 Stars
34
1 Star
98
93%of customers recommend this product.
(
1,622 out of
1,750)
Customer Reviews for Greenworks - 80V 21" Self-Propelled Lawn Mower (Gen 2), 8.0Ah Battery and Charger - Green
Customer Rating
5
I should have bought this long time ago !
on August 13, 2024
Posted by: Juan Mauro
from Fort Worth
Gender:Male
[This review was collected as part of a promotion.] I have had it for a month , love it . Easy easy to use and lasts me the ability to do my lawn both in front and back .
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best ever
on August 13, 2024
Posted by: Dkhoyer
from Casper wyoming
Gender:Male
[This review was collected as part of a promotion.] I bought this lawnmower a year ago, and it still is running. Strong cuts through the deepest of grass and is running as far as a charge.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Was skeptical at first but very happy!!
on August 13, 2024
Posted by: Beeper63
from Ada Minnesota
Gender:Male
[This review was collected as part of a promotion.] I bought this when my old gas mower took a crap. Used it the 1st day & it mowed GREAT!! I recommended this mower to my coworkers.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: qdcollins
from Greenwood, SC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does not pickup the grass as advertised too overpriced and really doesn’t wrk. If I could give a negative 5 I would
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 14, 2024
Hello qdcollins@gmail.com.
Thank you for reaching out to us. We are sorry to hear of the experience you have had with the bagging kit. We would like to get in touch to ensure that your tool is operating up to our performance standards. Please reach out to our Customer Support Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for reaching out to us. We are sorry to hear of the experience you have had with the bagging kit. We would like to get in touch to ensure that your tool is operating up to our performance standards. Please reach out to our Customer Support Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Well thought design and ease of use!!
on August 12, 2024
Posted by: GS79
Gender:Male
[This review was collected as part of a promotion.] I have the Greenworks - 80V 21” Lawn Mower, 13” String Trimmer, and 730 Leaf Blower Combo with 4 Ah Battery & Charger) 3-piece combo - Green and been using this for a week now and doen't require much of effort to mow. However, the battery I got doen't hold the charge longer, for this I'll have to call warranty support.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Mower lacks ability to pick up leaves and needles.
on August 12, 2024
Posted by: DK in Bend
Gender:Male
The mower cuts and bags the dry grass it cuts but has no vacuum capability. It will not pick up debris like pine needles or dry leaves like my Honda. The blade needs to be designed with a wing like upturn on the tips to create a low pressure to vacuum up dry debris and bag same. It won't even pick up anything dry on asphalt.
Pros: Easy to Use, Quiet, Durable, Environmentally Safe
Response from greenworkstools.comBy Greenworks, August 13, 2024
Hello DK in Bend.
Thank you for sharing your experience. Normal stock mower blades perform well on dry, shorter grasses, and are optimized for efficiency, while high lift blades work better in extreme conditions. The high-lift blade has deeper curves on the ends, which increase suction to circulate and expel the clippings. The higher air flow also helps prevent clogging when mowing tall or wet grass.
We would like to get in touch to ensure that your tool is operating up to our performance standards. When you are with the unit, please contact us by Live Chat on www.greenworkstools.com or call to speak with a Product Expert on 1-888-909-6757. All we ask is you have the mower with you at the time of the call so we can help you best.
Thank you for sharing your experience. Normal stock mower blades perform well on dry, shorter grasses, and are optimized for efficiency, while high lift blades work better in extreme conditions. The high-lift blade has deeper curves on the ends, which increase suction to circulate and expel the clippings. The higher air flow also helps prevent clogging when mowing tall or wet grass.
We would like to get in touch to ensure that your tool is operating up to our performance standards. When you are with the unit, please contact us by Live Chat on www.greenworkstools.com or call to speak with a Product Expert on 1-888-909-6757. All we ask is you have the mower with you at the time of the call so we can help you best.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Bad assembly. Useless Manual
on August 12, 2024
Posted by: fuzzzz
from new york
Gender:Male
[This review was collected as part of a promotion.] Handle would not assemble because of extraneous part.
NO USER MANUAL AVAILABLE ONLINE. But they do include a TINY paper booklet that requires an extra strong magnifying glass to almost read. WHY when you charge this much money can't you provide a manual that can be read? Or at least have one online?
NO USER MANUAL AVAILABLE ONLINE. But they do include a TINY paper booklet that requires an extra strong magnifying glass to almost read. WHY when you charge this much money can't you provide a manual that can be read? Or at least have one online?
Pros: Quiet
Response from greenworkstools.comBy Greenworks, August 13, 2024
Hello fuzzzz.
Thank you for taking the time to reach out to us. We see that that link to our manual is broken and it has since been corrected. We apologize for any inconvenience this may have cause.
Here is the manual link
https://www.greenworkstools.com/cdn/shop/files/P0800248-01_2515902AZ_GWK-pro_80V_SP_Mower_Operator_Manual_Drawing_Saddle_Stitch__with_manual_5d8ce717-ac07-4139-9094-89fde0207300.pdf?v=6814124445172158052
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934.
Thank you for taking the time to reach out to us. We see that that link to our manual is broken and it has since been corrected. We apologize for any inconvenience this may have cause.
Here is the manual link
https://www.greenworkstools.com/cdn/shop/files/P0800248-01_2515902AZ_GWK-pro_80V_SP_Mower_Operator_Manual_Drawing_Saddle_Stitch__with_manual_5d8ce717-ac07-4139-9094-89fde0207300.pdf?v=6814124445172158052
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
For a Battery powered Mower this is NOT as bad as you may think!
on August 12, 2024
Posted by: JP03301
from Concord, NH
Gender:Male
[This review was collected as part of a promotion.] Bought one new, it was a question as I normally would have gotten a gasoline version instead but thought I'd try it as they were on sale at the place I bought it from and to my surprise it holds up to what I used to do with a gasoline mower! NOT BAD I'm impressed!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com