Customer reviews from greenworkstools.com
Greenworks - 24132 Enhanced 24V Cordless Blower with 2Ah Battery and Charger - Green
Average customer rating
3.7
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
2
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
0
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for Greenworks - 24132 Enhanced 24V Cordless Blower with 2Ah Battery and Charger - Green
Customer Rating
3
It quit way too early.
on August 23, 2023
Posted by: Tennessee gator
from Maryville, Tennesseea
Gender:Male
I bought my blower June 2018, used it about twice a month summer and fall, and kept it inside, warm and dry. However, since it was new, the blower has been very loud and this week I found out why: defective impeller. And it finished breaking this week, jamming itself tight. So now I'm considering alternatives since I seem unable to purchase just the impeller.
Pros: Convenient, Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 23, 2023
Hello Tennessee gator,
Thank you for the feedback. We are sorry to hear of the experience you had with this product. The impeller is not a part that can be purchased separately and it is not a commonly replaced part. We will always do our best to replace parts that we have but, in some cases, we do not have the option. This blower is backed by a 3-year limited warranty. In the future, if you ever wish to discuss our units or need to place a warranty claim know that we are here to help! Please check out our warranty page link below should you ever need to start a warranty claim. We hope helps.
https://www.greenworkstools.com/pages/warranty
Thank you for the feedback. We are sorry to hear of the experience you had with this product. The impeller is not a part that can be purchased separately and it is not a commonly replaced part. We will always do our best to replace parts that we have but, in some cases, we do not have the option. This blower is backed by a 3-year limited warranty. In the future, if you ever wish to discuss our units or need to place a warranty claim know that we are here to help! Please check out our warranty page link below should you ever need to start a warranty claim. We hope helps.
https://www.greenworkstools.com/pages/warranty
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Bettendorf, Ia
Verified Purchase:Yes
Blower works fine but the battery life is less than average. Really need two batteries for this product.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , October 14, 2020
Hello anonymous,
Thank you for your feedback. As each tool uses a different amount of power, the run time of the battery will vary depending on the tool along with the load acting on the unit. Generally, you can expect to receive approximately 10-15 minutes on high speed in the blower, longer if used on a lower speed setting. With the string trimmer, you can expect an approximate run time of 20 minutes. For further details, please feel welcome to contact our helpline at 1-888-909-6757 or by emailing us at info@greenworkstools.com.
Thank you for your feedback. As each tool uses a different amount of power, the run time of the battery will vary depending on the tool along with the load acting on the unit. Generally, you can expect to receive approximately 10-15 minutes on high speed in the blower, longer if used on a lower speed setting. With the string trimmer, you can expect an approximate run time of 20 minutes. For further details, please feel welcome to contact our helpline at 1-888-909-6757 or by emailing us at info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Houston
Verified Purchase:Yes
Works great and is easy to assemble. Perfect for front yard etc
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from long island
Gender:Female
Verified Purchase:Yes
works well but the original one I bought before this one , the motor froze up because it may have gotten something in the air input area. it should have a screen over the air input. I hope this one lasts longer then 2 years
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Care, August 13, 2020
Hello anonymous,
Thank you for your feedback. Thank you for your feedback. We are sorry to hear about the issues you have encountered with this product. Please note this Blower carries a 4-year warranty from the date of purchase. We would be happy to help you investigate these matters and would be interested in hearing more about these issues you have encountered. Please consider contacting our helpline at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance.
Thank you for your feedback. Thank you for your feedback. We are sorry to hear about the issues you have encountered with this product. Please note this Blower carries a 4-year warranty from the date of purchase. We would be happy to help you investigate these matters and would be interested in hearing more about these issues you have encountered. Please consider contacting our helpline at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance.
Written by a customer while visiting greenworkstools.com
Posted by: Burg2ndgen
from Dallas
Gender:Male
Verified Purchase:Yes
I have had product long enough to use several times. It is wonderful for chasing leaves out of my garage.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Donna55
from Coolville ohio
Gender:Female
Verified Purchase:Yes
I don’t feel it has any more power than a hairdryer
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenwork Tools , Digital Engagement Team, January 13, 2020
Hello Donna55
I am sorry to hear that the model 24352 leaf blower you purchased is not performing the way you had expected. These units are more recommended for smaller lots, ideal for cleaning debris and leaves off hard surface areas and patios. We would recommend checking out some of the how-to-videos here for assistance as to how to navigate the blower; https://www.youtube.com/user/greenworkstools/search?query=24352&spfreload=1
One thing to remember, it's the push power behind the air speed (MPH) that gets the job done.
If you still have unresolved issues and would like to discuss these issues further, please do not hesitate to contact us on info@greenworkstools.com or directly at 1-888-909-6757 (1-888-90WORKS) we have a very dedicated customer support team here to help you in any way we can.
Written by a customer while visiting greenworkstools.com