Customer Reviews for Greenworks - 80V 21" Push Lawn Mower + Blower (Gen 2), 5.0Ah Battery and Charger - Green
Customer Rating
5
Cuts the lawn great
on August 19, 2021
Posted by: Tough2468
Just got this lawnmower and so far it works great. I have absolutely no experience mowing a lawn and this thing was easy to us cuts smooth, easy to adjust the height. Every time I is I get better. Lawn looks great. I just bought the blower and edge cutter
Liked this mower. Light, no fumes. Did a nice job cutting a large, hilly yard and did a comparable job to the old gas mower. After about 5 uses, when I went to start the mower, the back left wheel began to jam. After moving it around, was able to unjam it, but on subsequent attempts to begin mowing, the same thing happened and I could no longer move it around and get it to work. Working single mom taking care of house and lawn and I am not handy, but I really expect a product to work after the first few uses. Very disappointed because I was liking this mower.
Response from greenworkstools.comBy Greenworks, Customer Care, August 17, 2021
Hello tiredmom,
We are sorry to hear about this experience. We strive to provide a quality product and a great customer service encounter. It is unfortunate to hear that we did not get the chance to assist you with this matter and further investigate the issue. In the future or for other readers, if you ever experience an issue or have any concerns when using one of our products, please contact us at your earliest convenience to see how we can help. We can be reached at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com
Its a great lawnmower. So much quieter than the gas one. Its cuts beautifully, is so easy to maneuver. I love the way it folds up to save space. Was a great buy.
Mower runs great and has not had any issues mowing even in wet grass. The only thing is the 2.0 Ah batteries are not sufficient for this mower. It takes one for my front yard and one for my back yard. With that I am charging one to make sure I can complete the back yard.
Pass on the Gas powered mowers and Join the Green “Works” Revolution
on July 18, 2021
Posted by: Technoedge
from Portland, OR
Gender:Male
Pro 80V Brushless 21” Lawn Mower exceeds my gas powered mowers in every category: (1) Lightweight, easy to maneuver with one hand, (2) Powerful, sensing technology increases RPM’s through deeper grass, (3) Long lasting, battery powers over half-acre area, recharges in twenty minutes, (4) Storage, easy to clean and compactly store in garage, (5) Safety, no flammable fuel/oil storage, (6) Savings, no annual fuel engine winterization or spring maintenance, (7) Quiet, no annoying noise pollution.
Have run this 80V push mower for 1 year. No complaints until one day for no reason at all the mower died during a cut. The area of grass I cut is very small. Front lawn in an avg. subdivision. So with the size and frequency of cuts this was a bit of a surprise. Also have the 80 V Trimmer and Blower... both very good products. Happy with them.. hopefully they do not go the way of the mower one day !
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, July 14, 2021
Hello Perfect Turf,
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!