Customer reviews from greenworkstools.com
Greenworks - 80V 21" Push Lawn Mower + Blower (Gen 2), 5.0Ah Battery and Charger - Green
Average customer rating
4.5
(332 Reviews)
Rating breakdown 332 reviews
5 Stars
247
4 Stars
47
3 Stars
10
2 Stars
8
1 Star
20
90%of customers recommend this product.
(
238 out of
263)
Customer Reviews for Greenworks - 80V 21" Push Lawn Mower + Blower (Gen 2), 5.0Ah Battery and Charger - Green
Posted by: RickGu
Verified Purchase:Yes
The back wheel can be raised to around 4", but the front wheel will only be raised less than 3". So it's mowing height is pretty low. Bought it online, so I will have to pay the shipment if I want to return it.
Response from greenworkstools.comBy Greenworks, Customer Care, September 1, 2021
Hello RickGu,
We are sorry to hear that you are experiencing an issue. There should not be at height difference as the deck is leveled. So that we can better assist you, please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com for further troubleshooting. If possible please include photos so we can get a better understanding as what the issue is. We hope to hear from you soon.
We are sorry to hear that you are experiencing an issue. There should not be at height difference as the deck is leveled. So that we can better assist you, please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com for further troubleshooting. If possible please include photos so we can get a better understanding as what the issue is. We hope to hear from you soon.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
What are the heights of each number?
on August 29, 2021
Posted by: Blade angles
from Charlotte
Gender:Male
The mower does a decent job for a non reel battery powered mower. No regrets. I knew what I was getting. However…. The mower heights are not identified anywhere. Only min and max. Green works should really identify these.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome Lawn Mower
on August 28, 2021
Posted by: liz59
Gender:Female
I love this lawn mower. My neighbor has one and after talking to him I decided to get one also. I really like how light it is, it cuts the lawn just as well as my old gas lawn mower. I love not having to deal with gas every week! I am able to do my entire yard and still have some charge left in the battery when I'm finished. I would recommend this mower to anyone looking for a new lawn mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor Battery Life
on August 27, 2021
Posted by: Ryck11
from Texas
Gender:Male
The specifications of battery lasting 60 minutes is false. I am lucky to get 15 minutes. I am very disappointed and would not recommend.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care , August 30, 2021
Hello Ryck11,
Thank you for your feedback! We are sorry to hear about your experience with this battery. Please know that the described run time is abnormal. When used with both batteries the runtime is up to 60 minutes depending on the load and condition of your lawn while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawn mower (i.e. lawn mower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. We would be happy to investigate to see whether your run time would be considered average; please visit our website and use the customer contact page to send us a direct email.
Thank you for your feedback! We are sorry to hear about your experience with this battery. Please know that the described run time is abnormal. When used with both batteries the runtime is up to 60 minutes depending on the load and condition of your lawn while in use (speed, terrain, unit height, grass height, and density). Please be aware that the more power being used from the lawn mower (i.e. lawn mower speed, terrain, grass height, density, etc.), the faster the battery charge will drain. We would be happy to investigate to see whether your run time would be considered average; please visit our website and use the customer contact page to send us a direct email.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Lawnmower
on August 27, 2021
Posted by: Dodge ram
from Baltimore
Gender:Male
It good for home use but not if you have multiple lawns to cut
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care , August 30, 2021
Hello The grass cutter,
We are glad to hear you are enjoying the product! Alternatively, additional batteries can be purchased to extend the run time. This unit is compatible with all 80V Greenworks batteries. The higher the ampere-hour (AH) rating is, the longer the run time will be. If it ends up that you are having an issue with the lawn mower, please contact our Customer Support at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues!
Thank you for your feedback.
We are glad to hear you are enjoying the product! Alternatively, additional batteries can be purchased to extend the run time. This unit is compatible with all 80V Greenworks batteries. The higher the ampere-hour (AH) rating is, the longer the run time will be. If it ends up that you are having an issue with the lawn mower, please contact our Customer Support at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues!
Thank you for your feedback.
Written by a customer while visiting greenworkstools.com
Posted by: Lansing MI
from Lansing MI
Gender:Female
Verified Purchase:Yes
Love it! Very light, very powerful, so easy to start, Works great on my large hill. Nice not having to refill with gas.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Gregory J
from Croswell, Michigan
Gender:Male
Verified Purchase:Yes
Best investment made for the small areas of my yard needing mowing. No more storing gasoline and dealing with small engine issues.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Richie850
from Pensacola
Gender:Male
Verified Purchase:Yes
This is a great value and great quality lawnmower. It was easy to assemble and the batteries last a very long time. It is also much lighter then other lawn mowers.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com