Customer Reviews for Greenworks - 80V 21" Push Lawn Mower + Blower (Gen 2), 5.0Ah Battery and Charger - Green
Customer Rating
5
Fantastic Mower!
on June 26, 2022
Posted by: JWilson
from Raleigh, North Carolina
Gender:Male
I was a skeptic at first, sure that an electric mower couldn't rival the power and cut quality of a conventional gas mower. I purchased the 80V unit because it is rated to cut up to an 1 acre and we have a .96 acre lot with tons of weeds and long grass. I have to say I'm more than pleased with my decision to switch. The Greenworks mower is every bit as capable as my previous gas mower was. Plus much better for the environment, easier to maintain, and quieter.
I'm super impressed with this electric mower. I got two batteries with it, and I can charge one while I'm mowing with the other one. It was packaged well, easy to assemble, and easy to start. I like the quietness of it, also. It's lightweight, and I've had no problems with it. I do not keep my lawn mowed down to the turf, but at 2.5 - 3" and the mower does fine cutting it. I also like the easy height adjustment. The overall design of it seems well engineered, and I can be done mowing while my neighbor is still pulling that starter rope.
After owning a 40volt I expected the 80volt to be more powerful and more self propelled.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care , June 20, 2022
Hello Just a mower,
Thank you for your question and interest in Greenworks Tools! When it comes to the comparison of our voltage lines, the higher the voltage, the more power the motor has. With that said, the 80V lawn mower would be more powerful. However, the higher the ampere-hour (Ah) rating is on a battery, the longer the run time will be. If you are doing light to medium jobs, any of the Greenworks 40V Axial platform will suffice. However, if you wish for more power than the 80v line would be the best choice. It is worth noting, with the added power comes a heavier unit. If you have a specific question or would like more information, please feel welcome to speak to a Greenworks representative directly at 1-888-909-6757 (1-888-90WORKS).
cant order it for 4 weeks and representative didnt have any info and didnt care
Response from greenworkstools.comBy Greenworks, Customer Care, June 20, 2022
Hello nickname1234
We are sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible! Please note the current situation may cause some delay in the delivery of your order. We guarantee delivery and we are doing our very best to deliver your order as soon as possible. If you have any further questions or feedback, we would be glad to talk to you more about this please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
What’s there to say about this? It lasts for the entire yard. I start by using my 80 volt string trimmer and then when I’m done with that, I take that battery from the trimmer and put it in the left side of the mower. It uses that battery first and then the second battery on the right (in my experience). The cut is better than ANY mower I’ve ever used. Even my grandfather who saw me mowing using this thing was impressed and he is apparently thinking of getting on for himself since his gas mower is nearly a decade old and he’s tired of all the maintenance. Speaking of maintenance, there really isn’t any on this machine, other than keeping it clean and sharpening the blade once in a while. I was also mowing later in the evening a few weeks back and I made a discovery that I don’t recall seeing on the page when I first purchased the mower: this thing has a headlight and does a decent job of lighting up just in front of the mower. This is the best mower I’ve ever had and I’ve become a customer for life!
I purchased a Greenworks 80V Push Mower online with some hesitation. However, upon delivery of the mower I found it extremely simple to assemble - and I'm not mechanically inclined. Thus far, the mower has done a great job! It has plenty of power and the combined two batteries lasts approximately 1 hour. It is much quieter than the gas mower it replaced making mowing the yard a less challenging task.
Bought this and a trimmer on memorial day. Trimmer sent right away, mower took them a week to fill. Selling out of stock items as in stock is bad enough, but shipping me a returned unit to fill the supply gap is not acceptable. Package was beat up with a lot of holes, but after multiple journeys to various customers that would be expected. Peeled the top tape back and found box cutter marks in the fold in side flaps from the last customer. Pulled the tape apart to be sure, multiple layers from the obvious repackaging. The zipper bags the batteries come in were ripped open by the previous customer. I can only assume they swapped them for old batteries and returned it. Batteries cost far too much to take a chance, need to return and try to get an actual new unit. Disappointing.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 14, 2022
Hello BoughNewGotUsed
Thank you for taking the time to voice your concerns. We appreciate you taking a moment to share your experience. This is certainly concerning, and we would be happy to investigate your options! Please contact Greenworks Pro toll-free helpline at 1-855-345-3934.