Customer Reviews for Greenworks - 24V 6pcs Combo, Drill+Impact Driver+Circular Saw+Recip Saw+Oscillating Tool+Flashlight - Green
Customer Rating
2
Very satisfied with Greenworks until my Drill Driver stopped working
on March 22, 2026
Posted by: Willard14
from Va Beach, VA
Gender:Male
[This review was collected as part of a promotion.] Bought the Power Drill and Impact Driver Combo Kit about 4 months ago. Already have Greenworks blowers, trimmer, chainsaw and mower. Very happy with these products, but the power drill stopped working after only using it 3-4 times. Trying to find an online portal for submitting a warranty replacement claim.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 24, 2026
Hello Willard14. Thank you for bringing this to our attention. We understand how frustrating this must be and apologize for any inconvenience. Our Customer Success team is actively working on a solution and is committed to resolving this as quickly as possible. At Greenworks, we are dedicated to ensuring that every customer is 100% satisfied with the quality and durability of their purchase. We appreciate your patience and understanding, and we encourage you to keep us updated. If you are unable to locate our email, please reach out with any questions or concerns directly via chat or call 1-888-909-6757 (1-888-90WORKS).
[This review was collected as part of a promotion.] Nice value drills. Drill runs nice. Case lacks a pocket for storage of screw driver bits that were included.
[This review was collected as part of a promotion.] I like the overall quality of the saw.It has good vibration control. The battery lasted longer then i thought it would.
[This review was collected as part of a promotion.] I bought this 18 months ago. The deck is bowed and you can't adjust it to make 90 degree cuts. It's horrible inaccurate. If you are rough cutting dimensional lumber and it isn't necessary to have square cuts this would be ok, otherwise, it's pretty unimpressive.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, December 31, 2025
Hello Acute cuts.
Thank you for taking the time to share your detailed feedback. We are sorry to hear about your experience with the 24V 4.5" mini circular saw and the accuracy issues you have encountered. The saw is designed for light-duty, precision trimming and quick cuts, so it should be capable of making square 90-degree cuts when properly adjusted. A bowed or misaligned base plate is not expected and would understandably affect performance and cut accuracy. We appreciate you bringing this to our attention. With 18 months of ownership, we encourage you to contact Greenworks Customer Success so our team can review your concern, confirm warranty eligibility, and discuss options. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757. So, our experts can discuss your experience please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. Your feedback is valuable and will be shared with our product team to help improve future designs and quality control. Thank you again for providing an honest assessment. We regret that this tool did not meet your expectations and appreciate the opportunity to address your concerns.