Customer reviews from greenworkstools.com
Greenworks - 24V 1/4" Hex 1950 in/lbs Brushless Cordless Impact Driver - 2.0Ah USB-C Battery and 30W Charger
Average customer rating
4.7
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
114
4 Stars
12
3 Stars
2
2 Stars
4
1 Star
3
94%of customers recommend this product.
(
98 out of
104)
Customer Reviews for Greenworks - 24V 1/4" Hex 1950 in/lbs Brushless Cordless Impact Driver - 2.0Ah USB-C Battery and 30W Charger
Posted by: Vince R M Sr
from Philadelphia PA
Gender:Male
Verified Purchase:Yes
none of my current sockets fit this and it came with no tools except for a few screw driver heads which I have hundreds, ok I am exaggerating but I have a lot of.
How am I suppose to use the tool if there are no sockets or tools to go with it and the standards don't fit. Luckily I got a set from China that work it came with a different impact head.
How am I suppose to use the tool if there are no sockets or tools to go with it and the standards don't fit. Luckily I got a set from China that work it came with a different impact head.
Pros: Durable, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 22, 2026
Hello Vince R M Sr.
We are sorry for the confusion here and appreciate the feedback. The CK32100 is a drill and impact driver combo kit, and it does include the two tools, two 2.0Ah USB-C batteries, USB-C charging cable(s), 65W USB-C fast charger, tool bag, and a selection of basic driver bits. It is not designed to include a full socket set, as the impact driver uses a 1/4" hex quick-change chuck that is intended for standard 1/4" hex-shank bits and compatible accessories. Because of this, traditional sockets will not fit directly without a 1/4" hex-to-socket adapter or impact-rated socket set. We understand this may be unexpected if you were planning to use standard sockets right out of the box, and we appreciate you sharing your experience so we can continue improving product clarity and expectations. Should you require any troubleshooting, warranty assistance, questions or other concerns, please do not hesitate to contact us directly via chat or call 1-888-909-6757 (1-888-90WORKS). Thank you for choosing Greenworks Tools!
We are sorry for the confusion here and appreciate the feedback. The CK32100 is a drill and impact driver combo kit, and it does include the two tools, two 2.0Ah USB-C batteries, USB-C charging cable(s), 65W USB-C fast charger, tool bag, and a selection of basic driver bits. It is not designed to include a full socket set, as the impact driver uses a 1/4" hex quick-change chuck that is intended for standard 1/4" hex-shank bits and compatible accessories. Because of this, traditional sockets will not fit directly without a 1/4" hex-to-socket adapter or impact-rated socket set. We understand this may be unexpected if you were planning to use standard sockets right out of the box, and we appreciate you sharing your experience so we can continue improving product clarity and expectations. Should you require any troubleshooting, warranty assistance, questions or other concerns, please do not hesitate to contact us directly via chat or call 1-888-909-6757 (1-888-90WORKS). Thank you for choosing Greenworks Tools!
Written by a customer while visiting greenworkstools.com
Posted by: Stuart P
from Atlanta
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great. Powerful. Battery easy to charge without base
Pros: Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great value for such complete drill kit
on May 10, 2026
Posted by: Raton00
from Taylorsville Utah
Gender:Male
[This review was collected as part of a promotion.] I just purchased these they look good I have good expectations of them
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Very satisfied with Greenworks until my Drill Driver stopped working
on March 22, 2026
Posted by: Willard14
from Va Beach, VA
Gender:Male
[This review was collected as part of a promotion.] Bought the Power Drill and Impact Driver Combo Kit about 4 months ago. Already have Greenworks blowers, trimmer, chainsaw and mower. Very happy with these products, but the power drill stopped working after only using it 3-4 times. Trying to find an online portal for submitting a warranty replacement claim.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 24, 2026
Hello Willard14.
Thank you for bringing this to our attention. We understand how frustrating this must be and apologize for any inconvenience. Our Customer Success team is actively working on a solution and is committed to resolving this as quickly as possible. At Greenworks, we are dedicated to ensuring that every customer is 100% satisfied with the quality and durability of their purchase. We appreciate your patience and understanding, and we encourage you to keep us updated. If you are unable to locate our email, please reach out with any questions or concerns directly via chat or call 1-888-909-6757 (1-888-90WORKS).
Thank you for bringing this to our attention. We understand how frustrating this must be and apologize for any inconvenience. Our Customer Success team is actively working on a solution and is committed to resolving this as quickly as possible. At Greenworks, we are dedicated to ensuring that every customer is 100% satisfied with the quality and durability of their purchase. We appreciate your patience and understanding, and we encourage you to keep us updated. If you are unable to locate our email, please reach out with any questions or concerns directly via chat or call 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great tools, which is always expected as Greenworks quality and design are fantastic.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Raleigh NC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice value drills. Drill runs nice. Case lacks a pocket for storage of screw driver bits that were included.
Pros: Cost-Saver, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Compact and light weight
on January 17, 2026
Posted by: JZeee
from Tucson AZ
Gender:Male
[This review was collected as part of a promotion.] Added this tool to my collection of Greenworks tools I already own. I am very happy with all of the products from Greenworks.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Retread
from Hot Springs, AR
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Caught it on sale, great price, gift for my son - he loves it!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com