Customer Reviews for Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Customer Rating
5
Excellent tool
on December 2, 2019
Posted by: Jay L
from North Carolina
I bought this in summer to fell some medium-sized trees in my yard. I never had experience using a chainsaw and cutting trees. I watched some youtube video and got the job done easily. The chainsaw is powerful and easy to use. I am glad to have bought the 16 inch as it gives ample leeway working with medium sized trees while not feeling too big and heavy. Easy and quick battery charge is another plus. Oil tends to drip a bit after a long run, but I suppose this is normal to protect the chain.
Good craftsmanship, however, the length is not adjustable and it is very heavy. Holding it up to cut a limb is near impossible. Would like to be able to remove center section to make it more manageable.
I bought this chainsaw about a month ago and I have been using it around my property a few days per week and it’s great I love how powerful it is and it’s a lot quieter than gas powered ones. My problem is the run time! It advertises 120 cuts of 4x4 wood with a full battery and I would highly challenge that! I also have the 10” Greenworks pole saw and I’m very happy with it and the run time but I was surprised and disappointed how quick the battery depleted on this chainsaw.
Decided to try the electric chainsaw after reading good reviews. Awesome saw and no breaking your arm trying to start it. Insert battery and cut. Own another 80v GW tool so I had a backup battery! We cleared about 2 acres in 2 days and have enough firewood for the whole winter! Extremely impressed!
Been using Electric mowers for a while just got a greenworks and it is great then got a chainsaw from Greenworks so the battery would work together and plunged the battery in for the first time nothing. Ties different chargers and different battery and they all worked. Will update after working with support.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, October 30, 2019
Hello hunter Thank you for the review for this Cordless Brushless Chainsaw (CS80L210). We would like to assist you further, but we do require some additional information from you. Please be advised that the Voltage of the Tool MUST MATCH the voltage of the Battery. Since we are unsure what the issue is with your unit, we suggest contacting our customer support center at 1-855-345-3934 or by email on info@greenworkstools.com and one of our representatives will be able to go through some troubleshooting options with you. All we ask is that when you're contacting Greenworks, you have your serial number, date of purchase and model number ready so we can help you best.
I purchased a greenworks snowblower in 2018 and was impressed with its ability to keep up with the power requirements of the job, so I bought this unit with the interchangable battery. When first purchased with the snowblower, the battery was fried and it was replaced in 3 days by the manufacturer with no questions asked so I was already impressed with customer service. This spring, we had several trees trimmed and/or removed and I asked that anything larger than 6" diameter be left for me for firewood. I had logs ranging from 6" to around 30" in diameter and was able to successfull cut up whatever was needed. The battery times out so that you can get enough cut, go put it back on the charger, clean up what you've cut, and have a full battery ready to start cutting again. After I did this clean up effort, we cut down three more trees. Between my saw and two other gas powered chainsaws, we were able to cut down and bundle into 4' sections three ash trees that were approximately 36" dbh and 40' in height in approximately 6 hours with three people. I loaned this saw out to a family member who also did a variety of clean up around their farm and was impressed enough to buy one themselves. What's more, I haven't had to mix any gas and oil the entire time! Just add some bar and chain oil every couple of recharges and you're good to go it seems. This was a surprisingly good quality product. I hope it holds up over time as that will be the next test.