Customer reviews from greenworkstools.com
Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Average customer rating
4.6
(776 Reviews)
Rating breakdown 776 reviews
5 Stars
618
4 Stars
84
3 Stars
33
2 Stars
14
1 Star
27
94%of customers recommend this product.
(
621 out of
661)
Customer Reviews for Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Posted by: Tim181
from North Carolina
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This chainsaw is amazing. Processes wood with ease. Highly recommend Greenworks chainsaw.
Pros: Easy to Use, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Deadwood
from Custer, SD
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Needed extra chains after a wind storm took down 3 of our large pines and these worked great so I did not need to wait to get a chain sharpened!
Pros: Easy to Use, Quiet, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Auto Dies
on January 9, 2026
Posted by: Vincent123
bought mine on November 16, 2021. Now i use it and it continually just dies. The battery could be fully charged and it only works for 30 seconds or so and then cuts off. Like there is an auto shut off kicking in. So frustrating. i regret the purchase. I love my Greenworks tools- except this one.
Response from greenworkstools.comBy Greenworks, January 9, 2026
Hello Vincent123.
We are sorry to hear about the frustration you are experiencing with your 80V 18" Chainsaw, especially given your otherwise positive experience with Greenworks tools.
The issue you described where the unit shuts off after a short period even with a fully charged battery is not expected behavior. This can sometimes be related to battery performance, thermal or overload protection engaging, or a connection issue, all of which our support team can help troubleshoot. Please note that this chainsaw is backed by a manufacturer warranty, and our customer service team would be happy to review your situation and assist with troubleshooting or warranty support if applicable.
We encourage you to contact Greenworks Customer Success at 1-888-909-6757 (1-888-90WORKS) or on Live chat (www.greenworkstools.com). We appreciate your feedback and the opportunity to help resolve this so you can get back to using your equipment with confidence.
We are sorry to hear about the frustration you are experiencing with your 80V 18" Chainsaw, especially given your otherwise positive experience with Greenworks tools.
The issue you described where the unit shuts off after a short period even with a fully charged battery is not expected behavior. This can sometimes be related to battery performance, thermal or overload protection engaging, or a connection issue, all of which our support team can help troubleshoot. Please note that this chainsaw is backed by a manufacturer warranty, and our customer service team would be happy to review your situation and assist with troubleshooting or warranty support if applicable.
We encourage you to contact Greenworks Customer Success at 1-888-909-6757 (1-888-90WORKS) or on Live chat (www.greenworkstools.com). We appreciate your feedback and the opportunity to help resolve this so you can get back to using your equipment with confidence.
Written by a customer while visiting greenworkstools.com
Posted by: Roland-saw
from Boulder CO
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the first electric chainsaw I've used, and I'm impressed. It is powerful with a light weight, small, and agile form. It will rappidly cut through a 12in log without becoming bogged down. Quick easy starts at the push of a button without the need of pull starting a gas engine, with it's warming up,carburetor tuning and cleaning. There is a noticeable half second delay from trigger press to the motor starting that sometimes throws-off my timing as I'm about to bring the chain onto the wood; but otherwise the tirgger response and speed control is excellent.
For tree climbing and trimming work, Ive made the saw even lighter and more agile simply by using avsmaller 2.0 Ah battery -- it has all the same power, just less run time, which is still plenty for that type of work.
For tree climbing and trimming work, Ive made the saw even lighter and more agile simply by using avsmaller 2.0 Ah battery -- it has all the same power, just less run time, which is still plenty for that type of work.
A Great Tool
Pros: Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Magman300
from Magnolia, Kentucky
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly what I expected from Greenworks. Excellent quality - goes well with my Greenworks polesaw and leaf blower.
Pros: Convenient, Easy to Use, Durable, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: vernbeau
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my go to saw when performing smaller cutting jobs around the house. It offers plenty of cutting power when needed.
Written by a customer while visiting greenworkstools.com
Posted by: Kevin McD
from NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quiet, convenient. Love it, no more reaching and good for small jobs without starting the gas saw.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe
Written by a customer while visiting greenworkstools.com
Posted by: GrowgRoots
from Evansville Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] As described, this time I'll keep it from the dirt and wetness. It cuts!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com