Customer reviews from greenworkstools.com
Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Average customer rating
4.6
(776 Reviews)
Rating breakdown 776 reviews
5 Stars
618
4 Stars
84
3 Stars
33
2 Stars
14
1 Star
27
94%of customers recommend this product.
(
621 out of
661)
Customer Reviews for Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Posted by: rschlenk
Verified Purchase:Yes
Ordered the tool only. It arrived loose in the box (no packaging inside the box to secure the chainsaw) as if someone just threw it in a box and shipped it. When you spend that kind of money on a product you expect a lot more care than that. Fortunately the chainsaw wasn’t damaged.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, August 10, 2020
Hello anonymous,
Thank you for feedback and taking the time to voice your concerns.
We apologize that you are feeling slightly let down by your recent purchase. We will take your comments and pass them along to our relevant team members for future consideration. In the meantime, please feel welcome to contact our Customer Care at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com with any questions, concerns or warranty needs.
They are always happy to provide help.
Thank you for feedback and taking the time to voice your concerns.
We apologize that you are feeling slightly let down by your recent purchase. We will take your comments and pass them along to our relevant team members for future consideration. In the meantime, please feel welcome to contact our Customer Care at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com with any questions, concerns or warranty needs.
They are always happy to provide help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best chainsaw I've ever had.
on August 4, 2020
Posted by: Semaphore Sam
from Edmonds, WA USA
Gender:Male
This is actually for the predecessor (but essentially the same device), Model #GCS80420-2000002.
As I said, it's really the same saw.
I've now had this device for almost 5 years. It still behaves exactly the same as when I bought it.
During that time, I've cut literally cords of firewood, about 20 mature alder and maple trees on my office property in Western WA State and several trips to State-owned forest land for permitted firewood and windfall harvesting. I have an offset smoker on the property and my home and office both have fireplaces, which I use in the winter.
The only maintenance activities I've ever had to perform to keep this saw running like the day I bought it, are:
1) Keep the bar, chain and guard areas clean and free of chips (i.e., put it away clean).
2) Keep the oil reservoir full of Bar Oil and store in a dry place when unused.
3) Sharpen the chain after every season.
2) Keep the oil reservoir full of Bar Oil and store in a dry place when unused.
3) Sharpen the chain after every season.
That's it. It always just works. Reliably and quietly, every time.
I have replaced all of my tools (except one diesel-powered generator, for obvious reasons) with Greenworks electric tools.
And this ain't my first rodeo - between my dad and myself, we've owned 7 chainsaws over a period of 50 years from different manufacturers. Every single one of them died after a few years of use; some had to be repaired at the beginning of every season because [even tho winterized] they refused to start. God, but I have come to HATE 2-cycle gas engines - they are usually cheaply made and just don't last.
Thank you GW for another great product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Northern Michigan
Verified Purchase:Yes
Three uses so far, dozens of branches, no problems. Feels safer than my handheld chainsaw as the pole social distances the blade. No gas and oil to mix. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great Chainsaw
on July 26, 2020
Posted by: Ayala407
from Sebastian, FL
Gender:Male
Better than expected. Excellent power, what I didn’t like is the battery life. Granted it’s just a 2.0 battery, and it’s a chainsaw but why include that small of a battery. Recommend getting a second battery or larger battery. Very easy to use, and almost as good as gas powered.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Perfect case!
on July 24, 2020
Posted by: rcguymike
from Calumet, MI
Gender:Male
I think this case is perfect if you need a sturdy safe spot to store your saw. It's great for transport too! I tossed a small amount of paper towel in the bottom to catch the couple drips that normally come out of every saw. There's room for 2 batteries if you load one in the saw and tuck another next to the saw... I also keep a file and the original bar oil bottle in there too.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So Much Power
on July 22, 2020
Posted by: DavyJ
from Rochester NY
Gender:Male
A few years back I purchased a PRO 80V CORDLESS 18" BRUSHLESS CHAINSAW W/ 2.0 AH BATTERY and charger. I own properties and my only purpose to buy one was to have a convenient chainsaw for odd jobs with me at all times, one that I wouldn't also have to drag along with me gas and ear protection. Wow.... was I shocked when I used this for the first time! I was so surprised that I decided to tackle some of my fire wood for the upcoming year and I ended using it for a good portion of what was needed. I could not believe how many cuts I could get and how much power it delivered. Needless to say, I AM A BIG FAN and because of that reason I today ordered a hedge trimmer. After several years of using it and also after leading others to purchase one, who are also glad that they did, I couldn't be any more pleased with my purchase. -David
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Such power
on July 22, 2020
Posted by: Linda67
from Ind
Gender:Female
I bought this 2 years ago and i Love it. Its light but bery powerful.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Quiet
on July 15, 2020
Posted by: Scottd
from Meriden CT.
Gender:Male
I got this last year and it serves my weekend woodstove burning well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com