Customer reviews from greenworkstools.com
Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Average customer rating
4.6
(776 Reviews)
Rating breakdown 776 reviews
5 Stars
618
4 Stars
84
3 Stars
33
2 Stars
14
1 Star
27
94%of customers recommend this product.
(
621 out of
661)
Customer Reviews for Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Customer Rating
5
Lightweight yet very powerful
on August 28, 2020
Posted by: Cranegod
from Waller Texas
I got tired of messing with mixing gas and oil and struggling to start the several different brands of chainsaws I have used on the ranch so I decided to give this Greenworks chainsaw a try. Light weight compared to the gas saws but has plenty of power to cut through the pine and oak trees on my property. The AH battery has additional time between recharges
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Yorktown, Virginia
Gender:Male
Verified Purchase:Yes
It worked great! It cut through the branches like they were butter!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful!
on August 22, 2020
Posted by: Ian1
Just came in today and felt like a little kid on Christmas day opening it up. Charged in 20 minutes as advertised. The charger has a built in fan to keep it cool while charging. I went out and made 4 cuts on a 16in walnut log in a couple minutes. Chewed it up like butter!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from CT
Gender:Male
Verified Purchase:Yes
Perfect, easy assembly. And quiet yet powerful cuts through everything.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Luke C
from Adrian, Mo
Gender:Male
Verified Purchase:Yes
This chainsaw works great for me. Im using it for low hanging branches and the occasional tree or branch that comes down in a storm. It has surprising power for a cordless saw and cuts up everything I need it to with ease. Get an extra battery if you're going to be using it a lot. They charge fast.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Mequon, WI
Gender:Male
Verified Purchase:Yes
A well-made product that exceded my expectations. I use it extensively to remove dead ash trees from our five-acre property.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Posted by: Mbakeranded
from RI
Gender:Female
Verified Purchase:Yes
I had high hopes. I expected to much. The chain jumps off constantly. This is a real time problem. The chain compartment is held down by two bolts, so every time the chain jumps off you have to unbolt 2 bolts, realign chain saw, and tighten 2 bolts. I have a Ryobi that has one allen wrench bolt and is much easier to fix the chain. I have Wax Myrtel bush that has flaky bark. When I try to cut the bark the saw skips and jumps. I have also had the same problem with tree trunks. I have seen gas saws work much better, but unfortunately I made the wrong choice.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, August 18, 2020
Hello Mbakeranded,
Thank you for your feedback. We are sorry to hear that you've experienced an issue with the chain falling off. New chains do tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar and saw. Please ensure that when you remove the side cover that the following parts are there and in order: sprocket (chain wheel), chain wheel washer and finally the c-lip. These parts are imperative when it comes to keeping the chain on. Please note that this product carries a 4-year warranty from the date of purchase and 2-years on the battery.If you notice any of these parts missing or you are still experiencing issues, please kindly contact GreenWorks at 1-855-345-3934 or by email on info@greenworkstools.com.
Thank you for your feedback. We are sorry to hear that you've experienced an issue with the chain falling off. New chains do tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar and saw. Please ensure that when you remove the side cover that the following parts are there and in order: sprocket (chain wheel), chain wheel washer and finally the c-lip. These parts are imperative when it comes to keeping the chain on. Please note that this product carries a 4-year warranty from the date of purchase and 2-years on the battery.If you notice any of these parts missing or you are still experiencing issues, please kindly contact GreenWorks at 1-855-345-3934 or by email on info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Powerful and does a good job cutting limbs and branches. Should look into why the chain oil leaks. Was hoping this would not be the case but seems like a systemic issue.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com