Customer reviews from greenworkstools.com
Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Average customer rating
4.6 out of 5
4.6
(777 Reviews)
Open Ratings Snapshot
Rating breakdown 777 reviews
5 Stars
618
4 Stars
84
3 Stars
33
2 Stars
14
1 Star
28
94%of customers recommend this product. 
(
621 out of 662
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Customer Rating
5 out of 5
5
Very positive so far
on October 31, 2021
Posted by: Prunkid
Gender:Male
Looks like a good product. Time will be the teller. Not as strong as gas, but so far so good.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3 out of 5
3
Easy to use but…
on October 31, 2021
Posted by: HenryUSA
from Atlanta
Gender:Male
Verified Purchase:Yes
While the Greenworks cordless chainsaw is easy to use and quiet, it is very frustrating and time consuming to have the chain keeping falling off after 10 minutes..
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, November 1, 2021
Hello HenryUSA,

Thank you for your review. We are sorry to hear about this! It sounds as though the sprocket, bar, or chain may be experiencing an issue. We would be happy to investigate this concern with you. We kindly ask that you give us a call at 1-888-909-6757 or submit an email to info@greenworkstools.com for further assistance!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Perfect for the woods around the house
on October 31, 2021
Posted by: Dukeman
from Port Ludlow WA
Gender:Male
I bought this 16” cordless 80v chain saw to help with the defensible area around the house. I has been absolutely perfect, size, weight, and power.
Good job Greenworks
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great chainsaw!
on October 30, 2021
Posted by: ETA10
Gender:Female
Verified Purchase:Yes
This is so easy to use. Just check the oil, put the battery in and you’re ready to go. As a 71 year old female, this is just what I was looking for!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Pleasantly surprised.
on October 23, 2021
Posted by: Scott27
from New Orleans, La
Gender:Male
It did a fantastic job of clearing downed trees and limbs after Hurricane Ida. So valuable during a time when gasoline was tough to acquire.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Worth every penny
on October 20, 2021
Posted by: Dan62
from Knoxville TN
Gender:Male
My 80 volt chainsaw has cut enough wood to provide most of my heat for 2 years plus. I've also used it to create 8 to 10' x 6" & larger beams of oak & poplar. I bought the mower too for the larger battery, also the string trimmer & pole pruner. I've been happy with all tools & wouldn't consider trading them for gas. I love pushing a button & getting to work & storing them wherever I want.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3 out of 5
3
Jury is still out !
on October 20, 2021
Posted by: Oregon Steve
from Gold Hill Oregon
Gender:Male
My 60 volt saw wprked fine , for two days as I bucked up a small oak tree, Then it started shutting down . I checked chain tightness , oil , safety shut off and changed battery's twicw . it still will not run properly. I have not had time to look deeper i to problem. scs
Response from greenworkstools.comBy Greenworks, Customer Care, October 21, 2021
Hello Oregon Steve,

Thank you for taking the time to leave a review. Sorry to hear about this experience. Know that we stand behind the quality of our product and we would like to troubleshoot with you a little more to try and identify the problem. Please send an email to info@greenworkstools.com with your contact number so that one of our Greenworks specialists can get back to you or give us a call back at 1-888-909-6757 (1-888-90WORKS) today and we can troubleshoot further.

Greenworks Hours of Operation:
Monday – Friday: 9am – 7pm EST
Saturday: 9am - 5pm EST
Sunday: 10am - 6pm EST

All we ask is that when you are calling, please have your serial number, date of purchase and model ready at the beginning of the call, so we can help you best.
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Solid Tool
on October 18, 2021
Posted by: County dweller
from St. Louis, Mo
Gender:Male
I recently purchased this chainsaw when the body of my previous corded chainsaw cracked. In the short time I used it I have cut and split about a 1/2 cord of wood mainly sweetgum but some oak as well. The saw has held up well and I had no issues with it. I was very happy with the battery life on the saw as I was expecting to have to change batteries fairly often but that was not the case. I did not have to change them once during any of my cutting sessions. One of the things I really like is I can take this anywhere without dragging a cord around and its it quite. The only change i would like is to lengthen that amount of time it takes before the saw shuts off and you have to press the power on button again. Its a quick press but still a little annoying when you have the saw positioned but you have to turn it back on to proceed. Regardless I would recommend this saw.
Written by a customer while visiting greenworkstools.com
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