Customer reviews from greenworkstools.com
Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Average customer rating
4.6
(777 Reviews)
Rating breakdown 777 reviews
5 Stars
618
4 Stars
84
3 Stars
33
2 Stars
14
1 Star
28
94%of customers recommend this product.
(
621 out of
662)
Customer Reviews for Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Posted by: Thomas John
Gender:Male
Verified Purchase:Yes
An excellent chain that works better than expected. Would definitely buy another one (actually did).
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Happy Customer 03033
Gender:Male
Verified Purchase:Yes
Fantastic 10 times better then any 42cc gas chainsaw I owned.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
chain tensioner fails
on November 30, 2021
Posted by: BBS1
from Crockett/Houston, Texas
Gender:Male
I really enjoyed this saw. Great cuts, long lasting power, quick charging.
The tensioner quit working after a few months.
Long warranty odyssey resulted in a replacement after 6 months.
Tensioner in the replacement failed after a few hours use
The tensioner quit working after a few months.
Long warranty odyssey resulted in a replacement after 6 months.
Tensioner in the replacement failed after a few hours use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, December 1, 2021
Hello BBS1,
Thank you for your review. We are sorry to read that you have experienced another issue with the tension mechanism. It is great to see that you are in contact with one of our representatives regarding this uncommon experience. We look forward to resolving this issue for you.
If you or any other readers experience a concern while using our saw, please feel welcome to give us a call at 1-888-909-6757 or send an email to info@greenworkstools.com for further assistance!
Thank you for your review. We are sorry to read that you have experienced another issue with the tension mechanism. It is great to see that you are in contact with one of our representatives regarding this uncommon experience. We look forward to resolving this issue for you.
If you or any other readers experience a concern while using our saw, please feel welcome to give us a call at 1-888-909-6757 or send an email to info@greenworkstools.com for further assistance!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Easy to operate
on November 30, 2021
Posted by: Bob1792
from Montana
Gender:Male
Doesn't appear to oil the chain. Have tried to clear out any obstruction to no avail. I wouldn't buy it again. Thankfully I have limited use for the saw. Now it needs a new chain.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 30, 2021
Hello Bob1792,
Sorry to hear about your concerns. Try loosening the oil cap to reduce the built-up pressure. There's also a hole in the oil cap make sure that is clean and clear of debris. Run the bar/chain for a few mins prior to use and examine if oil is existing the area as needed. If you are still not getting oil, please contact us at 1-888-909-6757 or by email to info@greenworkstools.com for further assistance.
Sorry to hear about your concerns. Try loosening the oil cap to reduce the built-up pressure. There's also a hole in the oil cap make sure that is clean and clear of debris. Run the bar/chain for a few mins prior to use and examine if oil is existing the area as needed. If you are still not getting oil, please contact us at 1-888-909-6757 or by email to info@greenworkstools.com for further assistance.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Saw!!
on November 30, 2021
Posted by: robinka
from SC
Gender:Male
Lots of power and cuts great! I keep my gas powered Husky as a back up, but this saw does so much I rarely even need anything else!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Chainsaw
on November 29, 2021
Posted by: Signe123
from Colorado
Gender:Female
I bought this a month ago and absolutely love it! It has great balance and power! Its everything that I wanted in a chainsaw without the mess and smell from a gas power one.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful, reliable and convenient
on November 28, 2021
Posted by: JohnBye
from Wisconsin
Gender:Male
I have limited function in one arm and shoulder, so I can't start gas chainsaws. This saw was a perfect solution, pull the trigger and cut.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Eric Dyme
from Canterbury, NH
Verified Purchase:Yes
Works great for maintaining the yard. Would be great if it came with it's own tool for tightening the chain and sharpening. Lightweight and easy to use. Had trouble at first because it came with a dead battery that wouldn't charge, but contacted custo.er service and they sent a replacement because it was under warranty. Definitely need a second battery if you plan on doing a lot of cuts and you are further away from a power source to recharge. This is where a gas saw is better
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com