Customer reviews from greenworkstools.com
Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Average customer rating
4.6
(777 Reviews)
Rating breakdown 777 reviews
5 Stars
618
4 Stars
84
3 Stars
33
2 Stars
14
1 Star
28
94%of customers recommend this product.
(
621 out of
662)
Customer Reviews for Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Posted by: Terry Duke
from Eads, TN
Gender:Male
Verified Purchase:Yes
Powerful tool that gets those hard to reach limbs with ease......
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MURB
from Virginia
Gender:Male
Verified Purchase:Yes
Great chainsaw! Easy chain change & adjustments. Cuts very well. I use the 80v 5 amp which is a bit heavy and not recommended but I like it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Disaponted
on April 24, 2022
Posted by: Adam70
from Boston,MA
Gender:Male
When I first got got the chain saw I was impressed by the power and how easy was to use it . I cut a poplar tree in one charge , however every time I use it the battery will last less and less. I estimated that I used the chainsaw for about 25 hours total in the last 8mo and now the battery last for about 5min . The replacement batteries are very expensive , so basically in the chain saw is useless. Pretty disappointed
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 25, 2022
Hello Adam70,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
We would be interested in gathering some more information pertaining to this issue so that we can properly assist you. Please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
We would be interested in gathering some more information pertaining to this issue so that we can properly assist you. Please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Plymouth Mass
Gender:Male
Verified Purchase:Yes
I have only used it once so far, that being said, so far, so good!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works Great
on April 22, 2022
Posted by: VT2022
from Vermont
Gender:Male
Plenty of power to cut through a ten inch diameter oak tree that came down in a recent storm. Made short work of cutting the trunk into 15” logs to be split later.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: PLTK
Verified Purchase:Yes
Love the ability to use without gas. Good for most jobs.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good saw long runtime
on April 19, 2022
Posted by: Jsam
from Texas
Gender:Male
Saw works great. Only issue I have is that it leaks bar chain oil when not in use. I guess it would be best to drain the chamber when set on the shelf
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Troy H
from Southern New Jersey
Gender:Male
Verified Purchase:Yes
Good improvements over previous model. Feels more sturdy, on/off switch helps, and easier to open oil cap.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com