Customer reviews from greenworkstools.com
Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Average customer rating
4.6 out of 5
4.6
(777 Reviews)
Open Ratings Snapshot
Rating breakdown 777 reviews
5 Stars
618
4 Stars
84
3 Stars
33
2 Stars
14
1 Star
28
94%of customers recommend this product. 
(
621 out of 662
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Customer Rating
5 out of 5
5
Works great!
on May 5, 2022
Posted by: GrayWraith
from Olathe, KS
Gender:Male
I purchased the 80V Pole saw and battery and it was easily able to handle the 4-5 inch branches I threw at it. You do have to remember to check the chain tension often, but that is something you must do with most of the competitors as well. Great tool. Would definitely buy again if I needed to!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3 out of 5
3
OK
on May 4, 2022
Posted by: Fil12
from Providence RI
Gender:Male
After finally getting one that worked(the first one didn't run) waited three weeks to get another one shipped.Good for 4"-6" logs but I tried to cut a 10-12" stump at its base and could only get 1/2 way through and used all the charge on a 2 amp battery.ok for smaller stuff and this is the 80V 16", anything less than this is probably useless for anything bigger.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, May 5, 2022
Hello Fil12,

Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. 80V 2Ah lithium-ion battery (recharges in 30 minutes) provides up to 120 cuts on 4x4 lumber. If you intend to cut more we would recommend a second battery. Please allow our team to gather some further details so that we can help find a resolution for you. Please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.

Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Impressive Power
on May 1, 2022
Posted by: KenC
from Lawton
Gender:Male
I bought this because I grew tired of tuning up the old Gas Saw and IMO Nothing worse then saw stalling out on the ladder this saw just push a button and it's on. One Battery about the equivalent of 2 1/2 tanks on gas Saw Cut Down hardwood Tree 36 inches in Diameter and cut it up in firewood length on Two Battery Charges no way am I going back to gas Saw
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Chain saw
on April 30, 2022
Posted by: Stan L
from Maine
Gender:Male
I use this all the time it cuts as good as any gas powered chainsaw I’ve used.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Pain in the Gas
on April 30, 2022
Posted by: Chris80volt
from Milwaukie, OR
Gender:Male
I've had a Gas chainsaw for years, and it's been years since I've used it because it's such a pain in the Gas. I haven't used it because I hated mixing the Oil with the Gas, and then trying to get it started. So after I bought my 80v Tiller and saw I could use the same battery in a Chainsaw, I got a great deal on the 18" bar model. It's Wonderful, Wonderful, Wonderful. Real powerful, not too heavy, and no Cord because it starts at the touch of a button. And when you put it down, you don't have to keep it idling, or pull on that Cord again. I cut through nice size Oak limbs with ease, so I will be getting rid of all my Gas powered Garden Equipment.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3 out of 5
3
Handy, but some flaws
on April 29, 2022
Posted by: VT45
from Vermont
Verified Purchase:Yes
Handy for stop and go work but some flaws. Despite tightening chain jumps more easily than on my gas saw (which never jumps) - mainly when cutting small diameter branches (<1 inch). Wrench was not included. Oil cap has two parts and outer part keeps falling off.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, April 29, 2022
Hello VT45,

Always enjoy hearing from our customers. We greatly appreciate your feedback and are glad you had some pros/cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want/need. If ever you have specific questions or concerns about one of our products, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.). We look forward to your follow post, please keep us updated.


Thanks again!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great saw
on April 29, 2022
Posted by: Anonymous
Verified Purchase:Yes
Very versatile saw. High quality
Only negative is I wish you could take out extension to use as shorter saw
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Very good price / performance point.
on April 29, 2022
Posted by: LS7 Power
from Tipton, MI
Gender:Male
I purchased this pole saw for farm use. The 80 volt system provides plenty of long lasting power. The saw cuts and operates as expected. I would definitely purchase this product or other Greenworks products again.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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