Customer reviews from greenworkstools.com
Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Average customer rating
4.6
(777 Reviews)
Rating breakdown 777 reviews
5 Stars
618
4 Stars
84
3 Stars
33
2 Stars
14
1 Star
28
94%of customers recommend this product.
(
621 out of
662)
Customer Reviews for Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Customer Rating
5
Cuts great
on June 22, 2022
Posted by: Djclemen
from Cuyahoga Falls, OH
Gender:Male
Bought this because I already had an 80v battery. I thought this would get the little jobs done around the house. It’s that and much more. This thing is a beast. Love it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Solid tool when chain stays on track
on June 20, 2022
Posted by: BradCT
from Hartford, CT
Gender:Male
I bought this tool about 2 months ago to take down a tree in the yard. The power is strong and the battery lasted a long time. What's frustrating is the chain. It falls off constantly, especially when using at an angle. The process to replace the chain is simple but costs you 5-10 minutes each time. Chain should not come off this frequently.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 21, 2022
Hello BradCT,
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need.
New chains will stretch and must be tensioned more often while in use.
If the chain is continuously coming off while in use, it could be due to one of the reasons below. Please check the following.
• Make sure the adjusting block is properly engaged in the bar cut-out and that the chain has been properly tensioned prior to use. When properly tensioned the chain should feel snug but still pull away just enough to slide a dime between the bar and chain.
• Ensure that you are using a compatible chain that matches the figures listed in your owner’s manual (drive links, gauge, and pitch).
• Verify that the chain wheel is undamaged and that all parts are accounted for. Always refer to the instructions in your manual for replacing the chain to verify which parts your specific model should have.
• Verify that the bar and chain are not damaged.
Replace the bar if:
(1) The groove is not fit with the height of the drive links (which must never touch the bottom).
(2) The inside of the guide bar is worn and make the chain lean to one side.
If this does not resolve the issue, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need.
New chains will stretch and must be tensioned more often while in use.
If the chain is continuously coming off while in use, it could be due to one of the reasons below. Please check the following.
• Make sure the adjusting block is properly engaged in the bar cut-out and that the chain has been properly tensioned prior to use. When properly tensioned the chain should feel snug but still pull away just enough to slide a dime between the bar and chain.
• Ensure that you are using a compatible chain that matches the figures listed in your owner’s manual (drive links, gauge, and pitch).
• Verify that the chain wheel is undamaged and that all parts are accounted for. Always refer to the instructions in your manual for replacing the chain to verify which parts your specific model should have.
• Verify that the bar and chain are not damaged.
Replace the bar if:
(1) The groove is not fit with the height of the drive links (which must never touch the bottom).
(2) The inside of the guide bar is worn and make the chain lean to one side.
If this does not resolve the issue, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great polesaw!
on June 20, 2022
Posted by: Terry27
from Baltimore, MD
Gender:Male
I bought this a month ago and am very happy with it. Like all the 80V tools it does a great job and has more than enough power. Very well balanced and super easy to use.
Written by a customer while visiting greenworkstools.com
Posted by: FFX 12
from Guilford, CT
Gender:Male
Verified Purchase:Yes
Excellent power and it feels very solid built. Very easy to maintain so far. I moved from 40 V to 80 V and the change worked very well for me. The cutting speed is also great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Exceeded my Expectations!
on June 18, 2022
Posted by: Pecten56
from Northwest Florida
Gender:Male
I bought this chainsaw about a month ago. I hated the idea of having to keep a gas can in the garage, so I was looking for an alternative. We live in Florida where hurricanes are common. When we have a hurricane, power goes out and gas stations cannot pump gas without electricity. However, our back up solar panels can still generate electricity so I knew even under the worst circumstances, I would be able to use the chainsaw when I needed it most—storm cleanup. After using this chainsaw for a few weeks to clean out some underbrush on our property, I have been very pleased with how well it functions. It does a great job, runs fora long time on a single charge, and is very quiet. I also like the fact that it does not give off any exhaust fumes. I definitely would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Zaki
from Bloomfield Hills, Michigan
Gender:Male
Verified Purchase:Yes
Very powerful chainsaw for it's weigh and size. Much better than gas powered chainsaws in its class.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great chainsaw
on June 14, 2022
Posted by: Sam Zaki
from Bloomfield Hills, Michigan
Gender:Male
As powerful as gas powered chainsaws without the trouble of dealing with gas mixing and saving my arm from pulling the cord to start.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
A lot of wood cut for a reg home owner.
on June 9, 2022
Posted by: Stealthy
from Shortsville, NY
Gender:Male
A few years old now. Started right up this spring.2years Ago I cut 30+ Dead ash trees avg 80+feet tall. I cut one down the year before. After realizing i had to take 30 down I bought a 2nd batter. I cut almost all threes down 1 after another. Delimbed. Cut trees in 8 feel lengths dragged into piles. Gave half to my neighbor and cleared tree area in a few months Working full time. Cut ,cut , charge , move stuff and repeat.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com