Customer reviews from greenworkstools.com
Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Average customer rating
4.6
(777 Reviews)
Rating breakdown 777 reviews
5 Stars
618
4 Stars
84
3 Stars
33
2 Stars
14
1 Star
28
94%of customers recommend this product.
(
621 out of
662)
Customer Reviews for Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Posted by: Medoking
Verified Purchase:Yes
Cuts great . I haven’t used it enough to see how much it can cut before it needs a charge . Made quick work of brush pile of 2-4 inch branches . Best past don’t have to mess with a choke and pulling starter 30 times !
Written by a customer while visiting greenworkstools.com
Posted by: Laura 5
Verified Purchase:Yes
Had to climb up a huge tree to cut a very large limb so glad i didnt have to pull a rope while in a awkward position thanks green works
Written by a customer while visiting greenworkstools.com
Posted by: Dan in Idaho
Gender:Male
Verified Purchase:Yes
Excellent saw for medium sized jobs. I have a smaller 40v saw by Greenworks and it is great for smaller jobs and limbs but this one cuts logs! Great battery life and excellent cosntruction.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Might Not Fit Your Greenworks 18" Chainsaw
on September 23, 2022
Posted by: notThrilled01
from Boise
Gender:Male
I bought two of these as spares, confident that they were correct since there is only one option on the Greenworks site. Well, they don't fit the XRange model 60CS25. This chain seems noticeably lower quality than that one. The correct chain for the 60CS25 is an Oregon 95TXL072G. Of course it's too late to return them.
I called customer support to see if they could make an exception and let me return the chains. After waiting 28 minutes for someone to answer I was told no. The company needs to be clear about which models this chain will work with since there is only one replacement part option on the site.
I called customer support to see if they could make an exception and let me return the chains. After waiting 28 minutes for someone to answer I was told no. The company needs to be clear about which models this chain will work with since there is only one replacement part option on the site.
Response from greenworkstools.comBy Greenworks, Customer Care , September 23, 2022
Hello notThrilled01,
Thank you for your feedback. We apologize that chain did not fit your chain saw. Items shipped from Greenworkstools.com, can be returned within 30 days of receipt of shipment. To access your order, you can use the order number or the email address you used to place the order.
Greenworks provides a 30-Day money back guarantee on all direct purchases, less shipping and handling, this information can be found on our Return Policy page, please click link HERE http://www.greenworkstools.com/latest/return-policy to view the full return policy.
Thank you for your feedback. We apologize that chain did not fit your chain saw. Items shipped from Greenworkstools.com, can be returned within 30 days of receipt of shipment. To access your order, you can use the order number or the email address you used to place the order.
Greenworks provides a 30-Day money back guarantee on all direct purchases, less shipping and handling, this information can be found on our Return Policy page, please click link HERE http://www.greenworkstools.com/latest/return-policy to view the full return policy.
Written by a customer while visiting greenworkstools.com
Posted by: Mike colvin
Verified Purchase:Yes
My first project was to cut up a cherry tree. I was pleasantly surprised by the power of the 80V chainsaw.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
My BEST Outdoor Equipment Purchases
on September 20, 2022
Posted by: Aunt Paulette
from Newport,TN
Gender:Female
I'm a single 67 years lady and oh how glad I am I purchased not just the chainsaw..but the tiler and the weed trimmer all 80 V. Best investment for me as I had so much trouble mixing the gas & oil..(and had to buy new ones year after year)..and the strength to start the saw & tiler had me worn out before I even got started working!!! Now charge the battery (which fits all 3)..(so I purchased a back up ready to keep at my work)..And push the start button...YES !! I HIGHLY recommend Greenworks products..Have had mine for..I think 2-3 years now..!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: SWill
from Capron, VA
Gender:Female
Verified Purchase:Yes
I’d give a 0 if I could but I can’t. I bought this chain for my husbands 18 inch chainsaw and it DOES NOT FIT! I wasted my money.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 15, 2022
Hello SWill,
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We would be happy to assist in finding the correct part for your chainsaw. Please reach out to our Customer Care Team at 1-888-909-6757 (1-888-90WORKS).
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We would be happy to assist in finding the correct part for your chainsaw. Please reach out to our Customer Care Team at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: Joseph Gillam
Verified Purchase:Yes
Way more power than I was expecting. This thing cut through everything for most of the day and still had battery left. Beyond impressed.
Written by a customer while visiting greenworkstools.com