Customer reviews from greenworkstools.com
Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Average customer rating
4.6
(777 Reviews)
Rating breakdown 777 reviews
5 Stars
618
4 Stars
84
3 Stars
33
2 Stars
14
1 Star
28
94%of customers recommend this product.
(
621 out of
662)
Customer Reviews for Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Customer Rating
5
60 volt chainsaw is an excellent product
on May 18, 2024
Posted by: Lkspider
from Sodus Point, NY.
Gender:Male
[This review was collected as part of a promotion.] I have a number of greenworks products, chainsaw, polesaw,hedge trimmer, leaf blower. All of their equipment works fantastic. I highly recommend them.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
chain is cheap metal
on May 12, 2024
Posted by: farmingmaine
from Maine
Gender:Male
[This review was collected as part of a promotion.] Better metal needs to be used to make a stronger blade that can hold its sharpening.
Response from greenworkstools.comBy Greenworks, May 15, 2024
Hello farmingmaine
Thank you for the review on our chains. Greenworks chains are made from high-quality steel. Some chains are made in Germany with a punching system and heating temperature control to ensure durability and quality. Greenworks chains are designed to be resistant to wear and tear and are suitable for tough cutting tasks. It maintains sharpness over time, ensuring a longer lifespan and reducing the need for frequent replacements.
Wearable parts do only carry a 90-day warranty from the date of purchase. However, if you would please reach out to us at 1-888-909-6757 (1-888-90WORKS) or by chatbot on Greenworks website, www.greenworkstools.com we would be interested in hearing more about this experience to see how we can help.
Thank you for the review on our chains. Greenworks chains are made from high-quality steel. Some chains are made in Germany with a punching system and heating temperature control to ensure durability and quality. Greenworks chains are designed to be resistant to wear and tear and are suitable for tough cutting tasks. It maintains sharpness over time, ensuring a longer lifespan and reducing the need for frequent replacements.
Wearable parts do only carry a 90-day warranty from the date of purchase. However, if you would please reach out to us at 1-888-909-6757 (1-888-90WORKS) or by chatbot on Greenworks website, www.greenworkstools.com we would be interested in hearing more about this experience to see how we can help.
Written by a customer while visiting greenworkstools.com
Posted by: Ron from northern Ohio
from Northern Ohio.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second 18”, 80 V chainsaw. It was great to use, and weight wise was very comfortable. Power was adequate and I used it several times each month cutting 20” longs frequently.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excveeded my expectations!
on May 9, 2024
Posted by: Balthazaar
from southern Virginia
Gender:Male
2 years ago I bought a Greenworks 18" chain saw and was delighted at how well it worked, so I thought I would give this polesaw a chance. I am 80 years old, and have a small physique. Due to health problems last year, I don't have the upper body strength and stamina that I had before. I was afraid this pole saw would be too heavy for me but once I got the strap adjusted right I had no trouble. It cuts thru thick branches very quickly and easily, and is much quicker, safer and easier than trying to use a chainsaw on a stepladder. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jay78
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great. The battery runs for a good bit before dying. It’s a lot less fuss than gas but just as much power. Of course the limitation is the run time; however, time is saved in upkeep. Great saw
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm in love with my new chainsaw. I'm an old woman with 15 acres of wooded land in Idaho. I've been working with a 12 inch 56volt saw and wanted something with more power. I couldn't be happier with this saw. It's easy to work with and light enough to use for an extended amount of time. I highly recommend this chainsaw.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
18" saw
on April 13, 2024
Posted by: thejohnson
from Alabama
Gender:Male
[This review was collected as part of a promotion.] I actually bought an 18" saw but this site is so hard to use that I'm going with this one. I love the saw I use it to cut firewood. I get about a wheelbarrow and a half per charge. Battery takes about half an hour to charge.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Light wieght saw,but does not last
on March 14, 2024
Posted by: King83
from Pa
Gender:Male
Saw Issues 3rd time I used it. It only makes a clicking sound when I pull the trigger. Its like the chain break is on.
Response from greenworkstools.comBy Greenworks, March 14, 2024
Hello King83,
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com