Customer reviews from greenworkstools.com
Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Average customer rating
4.6
(777 Reviews)
Rating breakdown 777 reviews
5 Stars
618
4 Stars
84
3 Stars
33
2 Stars
14
1 Star
28
94%of customers recommend this product.
(
621 out of
662)
Customer Reviews for Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Customer Rating
5
Great product
on August 30, 2024
Posted by: Deadlift
from NY
Gender:Male
[This review was collected as part of a promotion.] I own several of their tools and have been happy with them all so far. When I read about this product I noticed that some complained about the chain falling off the bar constantly. Mine came with the chain already installed and I assumed that it was ready to go. My second cut, sure enough the chain fell off. After checking I found the tension screw was loose, what happens when you assume. I put the chain back on adjusted tension properly and the unit has been performing flawlessly ever since. The hedge trimmer works just as well.
Pros: Easy to Use, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Outstanding chainsaw
on August 26, 2024
Posted by: Fjelltop
from Seattle, WA
Gender:Male
[This review was collected as part of a promotion.] I have owned several gas-powered chainsaws over the years and one corded electric chainsaw. This saw surpasses them all. You can't beat the power to weight ratio, cordless convenience and the low maintenance. For general homeowner use this saw cannot be beat.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Outstanding performance
on August 25, 2024
Posted by: Fjelltop
from Seattle, WA
Gender:Male
[This review was collected as part of a promotion.] Fantastic chainsaw. I have owned several gas powered chainsaws and a corded electric saw. Nothing beats the saw for convenience and low maintenance.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Al Gal
from Tn.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have not used the item yet but all of the tools we have purchased from Greenworks have been excellent.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Could be great but chain pops off all the time.
on August 23, 2024
Posted by: Stoked-on-spokes
from Illinois
Gender:Male
[This review was collected as part of a promotion.] Works good when the chain is on. If you make horizontal cuts, chain pops off. I've tried tight and looser chain settings and it doesn't matter, chain WILL pop off on horizontal cuts.
The worst part is once the chain pops, it contacts the main drive gear and deforms the kinks so it doesn't fit in bar. Complete garbage. I've filed down every bottom link to get it to fit bar and it works, until chain pops off again. Then it's back to square one.
If the chain, bar, and main gear all worked perfectly together, this would be a 4 star review. This unit cuts great for vertical cuts. It does not have an electrical brake and keeps turning one you let off trigger. Unless GW finds an answer to my chain pop issues, I'm going to send it back.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 26, 2024
Hello Stoked-on-spokes.
Thank you for sharing your experience. New chains tend to stretch, and we recommend checking the chain tension frequently and tension as required. The chain is correctly tension when there is no sag on the underside of the guide bar and when the chain is snug but can be turned by hand without binding. A chain tension while warm may be too tight upon cooling. Check the "cold tension" before next use. Here is a video showing how to tension the chain (https://youtu.be/H9bYDwptiCk). If you still are experiencing issues with the chain, we would be happy to see how we can help! Kindly visit our website and contact us directly through Live Chat or call 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for sharing your experience. New chains tend to stretch, and we recommend checking the chain tension frequently and tension as required. The chain is correctly tension when there is no sag on the underside of the guide bar and when the chain is snug but can be turned by hand without binding. A chain tension while warm may be too tight upon cooling. Check the "cold tension" before next use. Here is a video showing how to tension the chain (https://youtu.be/H9bYDwptiCk). If you still are experiencing issues with the chain, we would be happy to see how we can help! Kindly visit our website and contact us directly through Live Chat or call 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Saw
on August 23, 2024
Posted by: SHM63
from Virginia
Gender:Male
[This review was collected as part of a promotion.] This has been a great saw. Far exceeded my expectations. Cut clean and fast. Handle large trees as well as small ones.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Chainsaw!!
on August 22, 2024
Posted by: Mike at Domus Tahoma
from Puyallup, WA
Gender:Male
[This review was collected as part of a promotion.] Just bought this chainsaw a month ago and it works great! Thanks Greenworks!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very strong and battery last a long time
on August 21, 2024
Posted by: waytho
Gender:Male
[This review was collected as part of a promotion.] I purchased this saw about one year ago I am very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com