[This review was collected as part of a promotion.] I was using it to trim three very large Trees about 15 to 20 feet tall. I took about 6 feet off the tree. The pole saw cut through the branches like a hit knife through butter. It was quicker cutting the branches than collecting the branches on the ground. What a pleasure to use. Worth the money. I would recommend it.
The guard that keeps the chain on is a nightmare to tighten and get back on.
Response from greenworkstools.comBy Greenworks, September 29, 2025
Thank you for your feedback. We are sorry to hear that the chain guard has been difficult to tighten and reattach. . If you are encountering any issues, we recommend watching the following video, which may help resolve the problem: (https://youtu.be/wfWUl1pfXm0?t=20). If you continue to have trouble or need further assistance, please do not hesitate to reach out we are here to help. We can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30AM – 5PM EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. Saturday: 9AM to 5PM EST. Sunday: 9AM to 5PM EST. *Hours are subject to change.
[This review was collected as part of a promotion.] I was thrilled with this chainsaw for trimming trees. It so easy to use and cuts the branches so easily. After about 2 hours of use, I still had 60% charge left. Great for wooded lot like mine.
Pros: Convenient, Easy to Use, Effective, Powerful