Customer reviews from greenworkstools.com
Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Average customer rating
4.6
(776 Reviews)
Rating breakdown 776 reviews
5 Stars
618
4 Stars
84
3 Stars
33
2 Stars
14
1 Star
27
94%of customers recommend this product.
(
621 out of
661)
Customer Reviews for Greenworks - 80V 16" Cordless Brushless Chainsaw - 2.0kW, 2.5Ah Battery and Charger
Customer Rating
2
Definitely not as good as the smaller 18 inch 80 V
on December 11, 2025
Posted by: Dgv11
[This review was collected as part of a promotion.] I love greenworks tools and batteries own about 20 or more including other versions of the chainsaw, such as the 18 inch 80 V, and the 24 V 12 inch. Unfortunately, the 20 inch saw is completely unacceptable, and simply does not operate properly with the typical 80 V batteries. First, it has an electronics added to it that no other saw has. This operates essentially as a governor constantly turning off your saw when it feels like the saw is working too hard. You then have to press the button restart it to continue cutting. This is not an issue with the 18” 80 V saw which has no such button and does not cut out. In addition, the 3.4 kW motor actually generates less usable power in practice than the 2.4 or 2.8kw? 18 inch saw it may be that the battery is underpowered for the higher motor but it simply just provides less performance on the 20 inch saw than the 18 inch saw so much less that it’s irritating and you can’t stand using it when you’ve used the other saw, therefore had to send this back. I’ve asked that they talked to the engineers to see if this is an undersized battery problem or a defective electronics problem with the new switch they added. Either way I don’t think anyone should buy the saw over the 18 inch you’re just paying more to get less and it doesn’t operate safely since it cuts out in the middle of a tree.
I will update my review if I hear from the engineers, and hopefully they will redesign the saw or identify a solution to make the saw work properly.
Response from greenworkstools.comBy Greenworks, December 11, 2025
Hello Dgv11.
Thank you for sharing your detailed feedback on the 20" 80V chainsaw. We appreciate your long-term use of Greenworks tools and batteries, and your insights are valuable.
The 20" 80V model includes electronic protection designed to prevent overload and protect both the motor and battery. We understand that the frequent shutdowns requiring a manual restart can be frustrating, especially compared to the 18" 80V saw, which operates without this feature. Your observations about cutting performance and battery compatibility are important, and we recognize that the 20" saw may feel less powerful in certain conditions despite the higher motor rating.
Your feedback has been shared with our engineering team for further review. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for sharing your detailed feedback on the 20" 80V chainsaw. We appreciate your long-term use of Greenworks tools and batteries, and your insights are valuable.
The 20" 80V model includes electronic protection designed to prevent overload and protect both the motor and battery. We understand that the frequent shutdowns requiring a manual restart can be frustrating, especially compared to the 18" 80V saw, which operates without this feature. Your observations about cutting performance and battery compatibility are important, and we recognize that the 20" saw may feel less powerful in certain conditions despite the higher motor rating.
Your feedback has been shared with our engineering team for further review. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
RENEWED 80V 800CFM Cordless Battery Leaf Blower w/
on December 9, 2025
Posted by: The Colonel
from Warner, NH
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I haven't used this tool yet. Waited too long and now winter and snow is everywhere. I will use it this winter if any small to medium trees fall over my driveway; otherwise I will wait until the spring. It is smaller than I thought, though. But the "tool only" renewed price was too good to pass up.
Pros: Convenient, Cost-Saver
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Bachman Properties Ltd.
from Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I own three ranches in Texas that are heavily wooded. I have used a Greenworks pole saw for many years, I finally had to replace it with this new Greenworks pole saw and it is even better than the old one. I am very pleased with the new and improved saw. We use it, many times per week to cut limbs of several varieties of oaks and hickories. When it needs a recharge it is amazingly fast.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Sturdy little chainsaw
on December 6, 2025
Posted by: Jayhawk
Gender:Male
[This review was collected as part of a promotion.] Purchase the 80v 16" chainsaw with 2.5A battery. Saw seems to be quality made and perfect for my occasional chainsaw needs
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: TURBY92
from Colchester, CT
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quiet operation compared to gasoline-powered chainsaw.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Iowa
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] These pole saws can really cut. Just as well as the regular saws. Great tool for saving time and money doing some of your own work. If you are 6ft tall, you can have a reach of around 15-16 foot from the ground!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MKND
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice, made the saw like new. If I was buying the saw again, I would buy the spares at the same time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Randy C
from Springfield, Missouri
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Heavy duty chainsaw. Impressed with how well it is built.
Pros: Convenient, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com