Customer Reviews for Greenworks - 24V 6 Brushless Cordless Pruner Mini Chainsaw - 2.0Ah Battery and Charger
Customer Rating
5
I am so glad I got this
on August 30, 2023
Posted by: Big Sky
from Montana
Gender:Male
Just got this but so far it is well worth the month I put in the back of my zero turn and as I come across the brush I just grab it and quickly prune those bushes back man I wish I had this min saw a log time ago it saves me so much time
Pros: Convenient, Easy to Use, Quiet, Durable, Effective, Powerful
I am a 63 year old widow and I found the Greenworks Chainsaw to be very easy to start and handle. Just charge the battery and push a button..its that easy. And its light weight also so no heavy lifting.
The pole saw is completely useless because the chain does not stay on. Such a waste of money.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, July 4, 2022
Hello AngieArch,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with the chain staying on the bar. Chainsaw chains can come off due to multiple reasons such as worn-down bars, worn-down sprockets, and wrongly set chain tension. Please check the chain tension and condition of all parts prior to using. If anything is worn or damaged, replace parts before using again. Replace the bar if: • the groove is not fit with the height of the drive links (which must never touch the bottom). • the inside of the guide bar is worn and make the chain lean to one side. Chain Tension: Chains should be tensioned before use. Check intermittently throughout each chore to make sure the chain is kept properly tensioned. A correctly tensioned chain should only pull away from the bar enough to fit a dime (10c) between the teeth and the bar. *Do not tension a chain after you have finished using the tool. The hot metal expands. If the chain is tension when hot, then allow to cool. The contracting metal could potentially damage the chain, the bar and even the unit Wait until the next day for use (or at least until cooled) before tensioning. Should you have any further questions or warranty needs, please feel speak to Greenworks Customer Care at 1-888-909-6757 (1-888-90WORKS).
Did what I wanted it to. Good price was able to take down a bunch of trees on one charge. If you are looking for a hobby chainsaw this clicks every box. It was easy to set up and go to work. My 12 was able to use it.