Customer reviews from lenovo.com
Lenovo - ThinkPad Pen Pro - 9 for 11e Yoga Gen 6 - Notebook Device Supported - Black
Average customer rating
4
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
9
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
13 out of
13)
Customer Reviews for Lenovo - ThinkPad Pen Pro - 9 for 11e Yoga Gen 6 - Notebook Device Supported - Black
Customer Rating
3
Nice pen, generic drivers, hard-to-find buttons
on October 18, 2022
Posted by: DonDD
from Cleveland, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a nice pen that garages in my ThinkPad 11e Yoga Gen 6 Intel 11 (Part #: 20SES14K00). It works well, but only with the Windows generic HID-pen driver. I am still waiting for Software Support to get back to me with the correct driver for this product. Without it, you cannot check the battery levels or program the two side buttons.
Speaking of the buttons, they are flush with the pen, presumably so that it fits in the slot on the side of the laptop. They are almost impossible to find by touch. I am considering either scoring them or putting a dab of paint on them or sanding them down so that there is some kind of touch feedback for where they are.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 19, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: JMarvinD
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good deal for the price. Versatile and rugged.....
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JellyEli
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wish it were a little easier to hold, and I wish it had a tail switch button feature, but these are things I'm accustomed to from my drawing tablet pen. A perfectly fine laptop pen otherwise, nothing spectacular or above expectations.
Written by a customer while visiting lenovo.com
Posted by: LatinChef
from Phoenix, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great addition to my laptop. I enjoy adding to it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Good for drawing
on November 14, 2022
Posted by: Mayy3
from Georgia, USA
[This review was collected as part of a promotion.] I use this pen for digital art and it’s pretty good!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: GeekBuster
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pen is too big for my Yoga Gen6. The website says the pen is for a Gen6 Yoga.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, March 26, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Brady G
from Texas
Verified Purchase:Yes
Utterly disappointing and small, the pen is maybe 3 and a half inches, and none of the packaging or anything included comes with instructions on how to pair it, any of its features or where or what you can even charge it with for that matter. This product is not worth $40.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 12, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Mitka
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] My little laptop is working really well after having it for a month! Considering the low price I paid and the extras that it has, I'm very satisfied.
Written by a customer while visiting lenovo.com