Customer reviews from tripplite.com
Tripp Lite - ECO550UPS ECO Series 550 VA 316 J Energy-Saving Standby UPS, 10 Outlets - Black
Average customer rating
4.4
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
11
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
1
88%of customers recommend this product.
(
14 out of
16)
Customer Reviews for Tripp Lite - ECO550UPS ECO Series 550 VA 316 J Energy-Saving Standby UPS, 10 Outlets - Black
Customer Rating
5
My EC0550UPS has great features.
on October 29, 2012
Posted by: Happy Retiree
from Undisclosed
I have been using my EC0550UPS for about 15 months and really appreciate it's dependability. It gives me plenty of time to allow a smooth shutdown after a power outage. I would reccomend this unit as a very good investment in backup power systems.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
5
ExcelLent UPS
on October 29, 2012
Posted by: dyant
from Undisclosed
The software is easy to install and it works great. The UPS works great. I have had 3 power failures and a few power surges since I purchased the UPS and it worked great
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
1
Not happy with this product
on October 2, 2012
Posted by: Anonymous
from Undisclosed
First I want to say I LOVE TRIPPLITE products, always have however after purchasing quite a few of these little guys at one time and installing them at our users desks I have to say I am not happy. More than 20% of them seemed to fail at the job they are supposed to do. With just a basic computer and a monitor plugged into the Battery Backup outlets some of the units would start to beep only after a day or two of being installed. I made sure the units were installed according to the instructions and still had this happen. For some which seemed to be working properly, during a power outage the users machines immediately turned off. I had our maintenance guy check the outlets and they checked out fine. I installed a different model and sometimes brand for those same users and not issues. Unfortunately, where our office is located, we have power outages quite often. With that said, it has not negatively impacted my love of Tripplite, just this product.
No, I would not recommend this to a friend.
Response from tripplite.comBy TrippLitePWR, TrippLitePWR, September 11, 2018
Thank you for reaching out. We are sorry to hear you are not satisfied with your product. Please contact our tech support team to best address your concerns. Tech Support: 773.869.1234, techsupport@tripplite.com
Written by a customer while visiting tripplite.com
Customer Rating
5
Can't Beat it
on December 19, 2011
Posted by: TominRaleigh
from Undisclosed
I live in Raleigh, NC in one of the highest areas of the city. With my previous surge protection device, I was hit three times in one summer with lightening that completely blew out my surge protector. It protected my equipment, but - I had to go out and buy a new device - or wait until the company sent me the warranty replacement. Now for the past several years- with my Tripp-Lite product - I have not had any problems. I feel so confident with the product, I leave my computer on 24/7 all summer long. You can't beat it !
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
5
Reliable; Works Every Time
on December 9, 2011
Posted by: RickTufano
from Undisclosed
I have been running my ECO550UPS for over 2 years and can verify that it works and works GREAT! I live on the ocean and power outages in my area are frequent. At least twice a month I hear my unit warn me that an instantaneous outage has occurred. Sometimes my lights flicker, but I know that my ECO550UPS has "evened out" the power" and my system is totally uneffected. When the power does go out, the unit beeps to warn me. All my computer equipment keeps running without a glitch and it gives me the opportunity to save files and do an orderly shut down. There has never been a time when this great product did not work or where it ran out of juice before I could attend to things properly. And as I said, I get a LOT of power outages here. I would definitely rate this product 5 stars for reliability, ease of use, price, performance and construction. If you don't have one of these yet, get one! Rick
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
3
Very good while it worked, but failed within a few months
on December 9, 2011
Posted by: goalieruss
from Undisclosed
Used this product with my Power Mac. Worked fine for about 4 months. Helped through a number of power situations. However, item failed after only four months of use.
No, I would not recommend this to a friend.
Written by a customer while visiting tripplite.com
Customer Rating
5
Great stability always saves me when the powers goes down
on December 8, 2011
Posted by: nbachicha
from Undisclosed
It's great being the only person in the office with my machine still running while everyone else's machine shuts off due to a power failure. Those are the only times that I remember that I have the tripplite battery backup hooked up to my machine. I like the option of being able to use one side for battery backup and one as a normal surge protector. I don't need my phone using the battery life of tripplite when the power goes out. Thanks for the great product!
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
5
Multifeatured UPS exceeds expectations
on December 8, 2011
Posted by: gbchandler
from Undisclosed
This UPS is one of many that I have purchased/set-up over time. It is memorable in that it was by far the easiest installation of a UPS I ever made. I installed the software on the PC, unplugged all components and plugged them into the UPS, plugged it in, set a few parameters in the software and was finished. It easily supports a PC, wireless router, and a satellite modem. I have been using it for approx. 2 years, and it has saved a PC crash due to commercial power failure innumerable times. It's a great product and I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com